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URGENT Help needed- PC keeps crashing
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MagnusD
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23. June 2006 @ 13:59 |
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I'm having a very serious problem at the moment with my PC. Basically, my computer crashes a lot. It's basically crashing or displaying the blue screen of death whenever I play any games, watch flash movies, do anything in Java, and sometimes it just crashes randomly when starting up. It's getting seriously annoying, as I can't get on with anything at all without my computer freezing up or displaying that annoying blue screen.
I'm using Windows XP with the latest Service Pack, and I can provide anymore information when needed.
Can anyone suggest what I can do to try and solve this problem. I'm really desperate here. If I don't solve this soon then I'm going to have no choice but to shill out on a new computer (something I don't want to do). Thanks to anyone who can help out.
Magnus D
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Pballace
Junior Member
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23. June 2006 @ 14:09 |
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Have you been to windows update recently? Is your PC getting good enough ventilation? Try updating Java if that's what's giving you problems.Is this PC overclocked? Also Run a virus scan to see if you have any unwanted visitors on your PC.
This message has been edited since posting. Last time this message was edited on 23. June 2006 @ 14:10
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MagnusD
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23. June 2006 @ 15:26 |
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1- Yes, I've been to Windows Update and installed all of the latest updates and still have the problem.
2- Yes my PC is getting all the necesarry ventilation. It's temperature is normal.
3- I'm using the latest version of Java, plus it's crashing outside of Java a lot as well.
4- I'm not so sure about it being overclocked. How can I check (I'm a little new to some of the more technical terms)?
5- I can't run a virus scan without the computer crashing or getting the blue screen of death (even in safe mode).
Magnus D
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Pballace
Junior Member
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23. June 2006 @ 15:29 |
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Well,if you don't know if it's overclocked more than likely it isn't.You could always try running a spyware check,you can get the software from places like Ad-Aware or Spy sweeper.I would say there is a possibilty you could have a virus but i'm not as advanced of a user as some of the other people on here so i would get a second oppinion.
This message has been edited since posting. Last time this message was edited on 23. June 2006 @ 15:31
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ddp
Moderator
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23. June 2006 @ 17:20 |
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try reseating your ram. how many sticks of ram do you have?
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dolphin2
Suspended due to non-functional email address
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23. June 2006 @ 18:03 |
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When you get the blue screen, there are error messages. One is towards the top (usually in CAPS). The other is towards the bottom and sometimes lists a driver/dll/sys type of file along with error codes. Please post the errors.
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MagnusD
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24. June 2006 @ 02:58 |
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Pballace- It might be a virus, but I can't check because my computer keeps crashing before I can finish a full check (even in safe mode). The same with a spyware check.
ddp- I know that I have 128MB of RAM, but I'm not as knowlegable about the technical stuff to do what you said to my RAM. Can you tell me how to do that and then I can give it a try.
dolphin2- I'll post the error codes here the next time I get the blue screen message.
Magnus D
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MagnusD
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24. June 2006 @ 08:00 |
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OK, after a few hours and a few crashes, I got the blue screen. Here's what I managed to get a note of-
Error Message- DRIVER_IRQL_NOT_LESS_OR_EQUAL
Technical Information (nowhere near complete, just what I had time to taker a note of)-
STOP 0X00000D1
processor.sys Address DC53DC46 at FC53C000 DATESTAMP followed by a number I didn't have time to note
Here's the error report information
Error Signature
BCCode : d1 BCP1 : 00000000 BCP2 : 00000002 BCP3 : 00000001
BCP4 : FC53DC46 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
Error Report Contents
C:\DOCUME~1\MAGNUS~1\LOCALS~1\Temp\WER1537.dir00\Mini062406-02.dmp
C:\DOCUME~1\MAGNUS~1\LOCALS~1\Temp\WER1537.dir00\sysdata.xml
Let me know if you can help
Magnus D
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ddp
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24. June 2006 @ 08:05 |
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you are using 128meg for xp? try getting more ram
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MagnusD
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24. June 2006 @ 08:19 |
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Yes, I'm thinking RAM is an issue, but I'm sure it's not the only one. There's definetally something else causing the trouble as well, because if it was just RAM then it wouldn't be crashing randomly when I'm not doing anything with my computer.
Can anyone help me based on the blue screen information and error report info.
Magnus D
This message has been edited since posting. Last time this message was edited on 24. June 2006 @ 08:20
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AfterDawn Addict
4 product reviews
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24. June 2006 @ 08:24 |
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The crash is completely random? It can occur at any time, regardless of what you're doing?
Have you installed any new software recently? (Drivers, etc.)
Does the problem occur at any time, or only after it's been on for a long time?
although 128MB isn't enough for XP, it won't cause the system to crash randomly, it just won't play very many games and will just run slowly. It should still be stable.
If it happens just as often in safe mode, itmay be hardware, you could try first reseating, and then replacing your RAM...
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ddp
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24. June 2006 @ 08:27 |
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check the can shaped objects on your motherboard which are capacitors. should be flat topped not domed.
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AfterDawn Addict
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24. June 2006 @ 08:28 |
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Yep, the old capacitor plague issue, that's one I'd forgotten about.
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ddp
Moderator
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24. June 2006 @ 08:32 |
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i have an amd 1.2ghz cpu & board with that problem that the customer gave to me. just have to replace the caps & hopefully be a-ok.
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AfterDawn Addict
4 product reviews
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24. June 2006 @ 08:34 |
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Not that that's a trivial operation!
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ddp
Moderator
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24. June 2006 @ 08:37 |
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no problem for me as my job experience was working on circuit boards from thru hole to surface mounted components
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AfterDawn Addict
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24. June 2006 @ 08:43 |
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Mmm, trouble is the average person is no ddp at soldering. I'm sure I'd be able to do it too, given the components and some time and some better hand-eye co-ordination! But yeah, it's a bit of a daunting operation for most.
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dolphin2
Suspended due to non-functional email address
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26. June 2006 @ 16:44 |
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Right click on My Computer > select Properties. Click on the Advanced tab. In the Startup and Recovery section select the Settings button. In the System failure section, you should see a check box for Automatically restart. Uncheck it. OK your way out of the windows. Next time you get the Blue Screen. It will stay there until you manually restart giving you time to note everything.
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MagnusD
Member
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28. June 2006 @ 02:40 |
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dolphin2, I'll do what you said and note the entire error message this time around. Thanks
Magnus D
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MagnusD
Member
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2. July 2006 @ 12:56 |
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I haven't recieved the blue screen error message for a while, but my computer's still crashing just as much as it was before.
I've gotten this blue screen error message a few times recently as well, can anyone help me out with this one-
STOP: C000021A {fatal system error}
The windows logon process system process terminated unexpectedly with a status of 0xC0000005 (0x00000000 0x00000000)
The system has been shut down
Can anyone help me with this one.
Magnus D
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MagnusD
Member
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2. July 2006 @ 14:46 |
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Ok, I got the blue screen error message again. Here is all the important stuff in full-
DRIVER_IRQL_IS_NOT_LESS_OR_EQUAL
Technical Information
*** STOP 0x000000D1 (0x00000000, 0x00000002, 0x00000001, 0xFC53DC46)
*** processor.sys - Address FC53DC46 base at FC53C000, Datestamp 41107b32
Can anyone help me based on this error message
Magnus D
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dolphin2
Suspended due to non-functional email address
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2. July 2006 @ 17:41 |
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AfterDawn Addict
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3. July 2006 @ 02:10 |
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The not less or equal error usually comes from a malconfigured driver, I've had those.
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MagnusD
Member
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3. July 2006 @ 02:31 |
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dolphin2, I'll do what you said and attatch the document once I've done it.
sammorris, I was thinking it might be something to do with my drivers. But is there any way I can figure out which driver it is without taking my computer apart, i.e. is there any sort of program that'll scan my drivers and tel me is there's any issues with them.
Magnus D
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AfterDawn Addict
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3. July 2006 @ 02:36 |
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If I were you, since drivers are only software, reinstall each one in turn, start with graphics and sound, then anything external like a USB attachment, and then finally perhaps peripherals (Keyboard, mouse etc.) - might sound odd but my old 98 computer once repeatedly crashed because of a malconfigured keyboard driver!
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