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Nero locks up
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chewey
Newbie
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25. June 2006 @ 11:22 |
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OK, I built a new computer and have been having some problems when burning DVDs. I originally updated Nero to the most current version, but then went back to 6.6.0.18 (thank you very much to this forum for that!) and that solved that problem. Since then I've burned 3 disks successfully. Now, however, Nero is locking up at anywhere between 54 and 59% completion of burn on the last 3 attempts. I looked at the log, but only the last successful one is showing up because I've had to ctrl-alt-del end task to get out of Nero when it locked up. I'm using DVD Shrink 3.2 setting for automatic burn thru Nero. I have a Memorex DVD+/-RW True 8XI UWS4 drive. I can't find any firmware for this drive. I've found where some think it is a Liteon SOHW-832S, but the firmware for that won't install because it says it's not the right drive. When I check the disc, sure enough it's only about halfway burned. The last thing that is listed on the Nero window is "Burn started successfully at 8x". I'm also using Taiyo Yuden S.T. 8X DVD-R discs. Any thoughts? Thanks,
-chewey
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Saltgrass
Senior Member
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25. June 2006 @ 13:31 |
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Nero 7 v7.10.1.0
P4 2.4GHz 1 Gig RAM
NEC ND3550A DVD Burner
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AfterDawn Addict
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25. June 2006 @ 13:45 |
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So we can see whats going on, post a Nero log, located here
Nero 6 history log location: Program Files>Ahead>Nero>NeroHistory.txt
Nero 7 history log location: Program Files>Nero>Nero 7>Core>NeroHistory.tx
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chewey
Newbie
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25. June 2006 @ 14:30 |
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It's this one as far as I can tell. The specs all line up.
Memorex True 8Xl Dual V3 Internal
The only thing that doesn't match the title on the booklet for the drive is the V3 part.
Here's the latest entry in the log from the last successful burn. Like I said earlier it's missing the logs from the unsuccessful attempts because I had to 'end program' after it locked. The on screen running log shows everything up to "Burn process started at 8x (11,080 KB/s)". Thanks for the help.
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 11/20/2005 10:48:21 PM
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
Nero API version: 6.6.0.18
Using interface version: 6.3.1.4
Installed in: C:\Program Files\Ahead\Nero\
Application: ahead\Nero - Burning Rom
Internal Version: 6, 6, 0, 18e
Recorder: <Memorex DVD+/-RW True8XI>Version: UWS4 - HA 0 TA 0 - 6.6.0.18
Adapter driver: <nvata> HA 0
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
=== Scsi-Device-Map ===
CdRomPeripheral : Memorex DVD+/-RW True8XI nvata Port 0 ID 0 DMA: Off
DiskPeripheral : WDC WD5000KS-00MNB0 nvata Port 2 ID 0 DMA: Off
=== CDRom-Device-Map ===
Memorex DVD+/-RW True8XI D: CDRom0
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1023MB (1048040kB)
Free physical memory: 477MB (488644kB)
Memory in use : 53
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
24.6.2006
NeroAPI
11:20:24 AM #1 Phase 112 File APIProgress.cpp, Line 276
DVD-Video files reallocation started
11:20:24 AM #2 Phase 114 File APIProgress.cpp, Line 276
DVD-Video files reallocation completed (no file modified)
11:20:24 AM #3 Phase 111 File APIProgress.cpp, Line 276
DVD-Video files sorted
11:20:24 AM #4 Text 0 File Reader.cpp, Line 127
Reader running
11:20:24 AM #5 Text 0 File AudioCompilationImpl.cpp, Line 842
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.
11:20:24 AM #6 Text 0 File Writer.cpp, Line 122
Writer Memorex DVD+/-RW True8XI running
11:20:24 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)
11:20:24 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)
11:20:24 AM #9 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media
11:20:25 AM #10 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2286111 (508:01.36, 4465MB)
11:20:25 AM #11 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO
11:20:25 AM #12 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: Memorex DVD+/-RW True8XI, Media type: DVD-R
Disc Manufacturer: TYG02 -
Disc Application Code: 64, Disc Physical Code: 193
11:20:25 AM #13 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================
11:20:25 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2286112 (2286112) = #2286112/508:1.37
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286112 blocks [Memorex DVD+/-RW True8XI]
--------------------------------------------------------------
11:20:25 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [Memorex DVD+/-RW True8XI] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681957376, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2286112 | lead-out | 1 | 0x41 | 0x00
11:20:25 AM #16 Phase 24 File APIProgress.cpp, Line 276
Caching of files started
11:20:25 AM #17 Text 0 File Burncd.cpp, Line 4122
Cache writing successful.
11:20:25 AM #18 Phase 25 File APIProgress.cpp, Line 276
Caching of files completed
11:20:25 AM #19 Phase 36 File APIProgress.cpp, Line 276
Burn process started at 8x (11,080 KB/s)
11:20:25 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
11:20:25 AM #21 Text 0 File DVDR.cpp, Line 2571
Recording mode: Sequential Recording Mode
11:20:25 AM #22 Text 0 File Mmc.cpp, Line 21774
Set BUFE: Buffer underrun protection -> ON , Adapt writespeed to disc : ON
11:20:25 AM #23 Text 0 File DVDR.cpp, Line 2726
Start write address at LBA 0
DVD high compatibility mode: Yes
11:20:25 AM #24 Text 0 File Cdrdrv.cpp, Line 8892
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
11:20:45 AM #25 Text 0 File Cdrdrv.cpp, Line 1288
11:20:45.093 - Memorex DVD+/-RW True8XI\H0 T0 : Queue again later
11:29:32 AM #26 Text 0 File WriterStatus.cpp, Line 116
<Memorex DVD+/-RW True8XI> start writing Lead-Out at LBA 2286112 (22E220h), lenght 0 blocks
11:29:33 AM #27 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
11:29:33 AM #28 Text 0 File DVDR.cpp, Line 2969
EndDAO: Last written address was 2286111
11:29:47 AM #29 Phase 37 File APIProgress.cpp, Line 276
Burn process completed successfully at 8x (11,080 KB/s)
11:29:48 AM #30 Text 0 File AudioCompilationImpl.cpp, Line 867
DRM: DRM burn session terminated.
11:29:48 AM #31 Text 0 File AudioCompilationImpl.cpp, Line 896
DRM: Closing entire DRM handling. Bye.
Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 5/19/2006 2:16:24 PM
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 11/20/2005 10:48:21 PM
File 'Drivers\PXHELP20.SYS': Ver=3.00.11B, size=46080 bytes, created 5/16/2006 1:23:54 PM (Prassi/Veritas driver for win 2K)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
====== *** NeroAPI, History File *** ======
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Saltgrass
Senior Member
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25. June 2006 @ 14:58 |
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Well, I found this on the Memorex site. I also saw on the other referenced site that you can update it to a LiteOn version.
http://www.memorex.com/html/download_software_discon.php?sid=15
Although it looks like you may have the latest firmware.
They will also tell you to dump the Roxio software which you seem to still have installed. There is a zapper, but I don't have the reference.
Nero 7 v7.10.1.0
P4 2.4GHz 1 Gig RAM
NEC ND3550A DVD Burner
This message has been edited since posting. Last time this message was edited on 25. June 2006 @ 15:02
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chewey
Newbie
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25. June 2006 @ 15:15 |
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Yeah, that was the site I downloaded the stuff from that said my drive didn't match what it was supposed to update.
Didn't realize I had anything Roxio on here as it is a new machine with fresh installs and I didn't install any Roxio. Where is it showing that?
Any advantage to converting to the Lite on version? Is there any benefit to it?
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AfterDawn Addict
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25. June 2006 @ 15:23 |
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Quote:
CdRomPeripheral : Memorex DVD+/-RW True8XI nvata Port 0 ID 0 DMA: Off
DiskPeripheral : WDC WD5000KS-00MNB0 nvata Port 2 ID 0 DMA: Off
DMA needs to be on, heres a guide to turn on , http://forums.afterdawn.com/thread_view.cfm/260038
Quote:
Burn process started at 8x (11,080 KB/s)
Slow to 4X
Quote:
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
Although your firmware is current and you are using Taiyo, your byrner doesnt recognize them, DMA may help
Quote:
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 5/19/2006 2:16:24 PM
You have Roxio installed, it clashes with Nero, to remove, run this zapper
http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml
heres athread about Roxio http://forums.afterdawn.com/thread_view.cfm/354692
This message has been edited since posting. Last time this message was edited on 25. June 2006 @ 15:24
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chewey
Newbie
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25. June 2006 @ 20:30 |
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That's so strange that Roxio components were installed on my machine as I have nothing from Roxio. I guess another program dumped it on there.
It appears to have been a DMA problem. Interestingly enough The ASUS board came with a drivers disk and the driver combined the primary and secondary. Totally didn't look like the tutorial on the above linked thread. I had DMA selected through that driver, but for whatever reason wasn't using it as shown in the log. I uninstalled it and just let windows install its own driver and it appears to be working 3 disks so far.
Thanks so much for the help! I can finally enjoy my new computer wiithout any problems!!!
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AfterDawn Addict
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25. June 2006 @ 20:42 |
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No problems, glad it's working for you, Cheers.
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duke8888
Junior Member
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30. June 2006 @ 08:44 |
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I had a problem with Nero Recode and it kept on locking up on me during the process. I contacted their TS and they claimed I had a program conflicting with it. I told them it has only started since I updated to the prior version of Nero Recode and I have updated to this release and have been using Nero Recode so far without any lockups.
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