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Need Nero expert help with DVD burning problem on external USB drive
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johndoe57
Newbie
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25. June 2006 @ 19:39 _ Link to this message    Send private message to this user   
Hi all --

I am having trouble burning DVDs on my NEC ND-3520. It is mounted in a generic external USB2 case connected (through a Dlink "DUB-H4" USB 2.0 hub) to my Dell Latitude D505 laptop running an updated version of WinXP Home. I am using Nero 6.6.0.16.

I have NO trouble whatsoever burning CDs with this drive (all the way up to 52x). But with DVDs, I only get a successful burn about 20% of the time. The rest of the time, the verification fails, typically with the same types of error: KEY_ILLEGAL_REQUEST (see the log pasted below). I have tried all of the following to solve the problem, but nothing has worked:

- Connecting the drive's USB cable directly to the laptop rather than going through the hub
- Updating the firmware on the NEC to 3.07 (the latest version right now, I believe)
- Trying different media (including Sony and Ritek)
- Slowing the burn speed down to 2x

As I said, none of these have increased my success rate.

I would REALLY APPRECIATE any tips that you folks can give me! Thanks!

*************************

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 7:35:34 PM
Nero Version: 6.6.0.16
Internal Version: 6, 6, 0, 16b

Recorder: <_NEC DVD_RW ND-3520AW> Version: 3.07 - HA 3 TA 0 - 6.6.0.16
Adapter driver: <> HA 3
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <PHILIPS CDRW/DVD CDD5263>Version: UD91 - HA 1 TA 0 - 6.6.0.16
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : FUJITSU MHT2060AH atapi Port 0 ID 0 DMA: On
CdRomPeripheral : PHILIPS CDRW/DVD CDD5263 atapi Port 1 ID 0 DMA: On
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 2 ID 0 DMA: Off

=== CDRom-Device-Map ===
PHILIPS CDRW/DVD CDD5263 E: CDRom0
Generic DVD-ROM Y: CDRom1
_NEC DVD_RW ND-3520AW D: CDRom2
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 766MB (784600kB)
Free physical memory: 204MB (209740kB)
Memory in use : 73 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

25.6.2006
UDF/ISO compilation
9:42:54 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation started

9:42:55 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation completed (no file modified)

9:42:55 PM #3 Text 0 File Isodoc.cpp, Line 6356
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

9:42:55 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832
DVD-Video files sorted

9:42:55 PM #5 Text 0 File Reader.cpp, Line 127
Reader running

9:42:55 PM #6 Text 0 File Writer.cpp, Line 122
Writer _NEC DVD_RW ND-3520AW running

9:42:55 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

9:42:55 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

9:42:55 PM #9 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

9:43:00 PM #10 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2183935 (485:19.10, 4265MB)

9:43:00 PM #11 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)

9:43:00 PM #12 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: _NEC DVD_RW ND-3520AW, Media type: DVD+RW
Disc Manufacturer ID: RICOHJPN, Media Type ID: W11, Product revision number: 1
Disc Application Code: 0, Extended Information Indicators: 1

9:43:00 PM #13 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: DVD+RW. Medium required by compilation: DVD+R/RW, DVD-R/RW, DVD-R DL, DVD+R DL.)
This disc is not empty.
(Medium in drive: DVD+RW. Medium required by compilation: DVD+R/RW, DVD-R/RW, DVD-R DL, DVD+R DL.)
Accessing disc...
(Medium in drive: DVD+RW. Medium required by compilation: DVD+R/RW, DVD-R/RW, DVD-R DL, DVD+R DL.)

9:43:00 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2183936 (2183936) = #2183936/485:19.11
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2183936 blocks [_NEC DVD_RW ND-3520AW]
--------------------------------------------------------------

9:43:00 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [_NEC DVD_RW ND-3520AW] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4472700928, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2183936 | lead-out | 1 | 0x41 | 0x00

9:43:02 PM #16 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

9:43:02 PM #17 Text 0 File Burncd.cpp, Line 4120
Cache writing successful.

9:43:02 PM #18 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

9:43:02 PM #19 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 2.4x (3,324 KB/s)

9:43:02 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2654
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

9:43:02 PM #21 Text 0 File Cdrdrv.cpp, Line 8862
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+RW (9), Part Version: 1.1x (2)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: re-writable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 1 h
Disc Manufacturer ID: RICOHJPN
Media type ID: W11
Product revision number: 1
Number of Physical format information bytes in use in ADIP up to byte 63: 57
Media Specific [16..63]:
00 00 01 52 49 43 4F 48 - 4A 50 4E 57 31 31 01 39 ...RICOHJPNW11.9
23 00 8A 86 68 02 26 00 - 8A 86 70 02 28 00 8A 86 #...h.&...p.(...
6A 02 28 22 12 10 E0 00 - F0 00 00 00 00 00 00 00 j.("............

9:43:02 PM #22 SCSI -1065 File Cdrdrv.cpp, Line 1180
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x039E7600
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0xFA 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x06 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x20 0x00

9:43:02 PM #23 SCSI -1065 File Cdrdrv.cpp, Line 1180
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x039E7600
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0xFA 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x06 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x20 0x00

9:43:02 PM #24 Text 0 File DVDPlusRW.cpp, Line 665
Start write address at LBA 0
DVD high compatibility mode: Yes

10:05:02 PM #25 Text 0 File WriterStatus.cpp, Line 116
<_NEC DVD_RW ND-3520AW> start writing Lead-Out at LBA 2183936 (215300h), lenght 0 blocks

10:05:03 PM #26 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

10:05:04 PM #27 Text 0 File DVDPlusRW.cpp, Line 889
Media-Format will be stopped after burning

10:05:04 PM #28 Phase 127 File dlgbrnst.cpp, Line 1832
Generating DVD high compatibility borders

10:06:05 PM #29 SCSI -1065 File Cdrdrv.cpp, Line 1180
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x039E7600
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0xFA 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x06 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x20 0x00

10:06:05 PM #30 SCSI -1065 File Cdrdrv.cpp, Line 1180
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x039E7600
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0xFA 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x06 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x20 0x00

10:06:05 PM #31 Phase 37 File dlgbrnst.cpp, Line 1832
Burn process completed successfully at 2.4x (3,324 KB/s)

10:06:05 PM #32 Phase 78 File dlgbrnst.cpp, Line 1832
Data verification started

10:14:46 PM #33 SectorVerify 10 File Cdrdrv.cpp, Line 9938
Sectors from 1107100 to 1107231 on disc are different to source

10:15:26 PM #34 SectorVerify 10 File Cdrdrv.cpp, Line 9938
Sectors from 1852858 to 1852863 on disc are different to source

10:15:51 PM #35 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

10:15:51 PM #36 SectorVerify 10 File Cdrdrv.cpp, Line 9938
Sectors from 2056879 to 2056895 on disc are different to source

10:15:51 PM #37 Phase 81 File dlgbrnst.cpp, Line 1832
Data verification failed


Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 3:07:32 PM
File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 10/26/2005 3:12:48 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 11:59:44 PM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Saltgrass
Senior Member
_
25. June 2006 @ 19:57 _ Link to this message    Send private message to this user   
I've seen other places where a verification error may occur for reasons other than the data on the disc is not correct. Have you tried using the disc, or burning without the verification turned on to see if the disc will work the way it is supposed to?

Nero 7 v7.10.1.0
P4 2.4GHz 1 Gig RAM
NEC ND3550A DVD Burner

This message has been edited since posting. Last time this message was edited on 25. June 2006 @ 19:57

johndoe57
Newbie
_
30. June 2006 @ 11:15 _ Link to this message    Send private message to this user   
Yes, they seem to work. But why would I get a verification error? And why would it show up only sometimes?

Thanks.
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Saltgrass
Senior Member
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30. June 2006 @ 12:46 _ Link to this message    Send private message to this user   
The way I seem to understand it, is that the original data has moved or been altered during the burning process. I don't remember the exact circumstances, but if the original data is overwritten or changed in any way, it won't correlate to the burned data.

Nero 7 v7.10.1.0
P4 2.4GHz 1 Gig RAM
NEC ND3550A DVD Burner
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