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afterdawn.com > forums > pc hardware > dvd / blu-ray drives > hewlett-packard 16x internal double-layer dvd±rw/cd-rw drive with lightscribe
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Hewlett-Packard 16x Internal Double-Layer DVD±RW/CD-RW Drive with LightScribe
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madden360
Junior Member
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6. July 2006 @ 11:59 _ Link to this message    Send private message to this user   
I was thinking about buying this drive because my other drive has some problems which are to expensive to fix. Does anyone know if this is a good driver for burning dvds and cds and if the lightscribe works good? Here is a link to a page about the driver.

http://www.bestbuy.com/site/olspage.jsp?skuId=7684927&type=produc...

Thanks for your help.
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Newbie
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10. July 2006 @ 13:52 _ Link to this message    Send private message to this user   
i have that drive for 2 months now, the only things it does now is play cd/dvd(commercial dvd), burns cd only, and cant read my burned dvds or burn them at all, get a pioneer, nec, or some other burner.
Chuck_IV
Newbie
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11. July 2006 @ 06:49 _ Link to this message    Send private message to this user   
FYI, that is a rebadged LG 4166b drive and has been well rated by many. However, if you are getting one at Best Buy, I'd suggest getting the LG GSA-H10L: http://www.bestbuy.com/site/olspage.jsp?skuId=7790349&type=produc...
This drive is also well rated and is newer and faster then the 4166b.

ty533,
If you've only had it for 2 months, it's still under warranty. Get it replaced.

This message has been edited since posting. Last time this message was edited on 11. July 2006 @ 06:57

Newbie
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11. July 2006 @ 13:28 _ Link to this message    Send private message to this user   
hp sevice rep. say i need a credit card to send replacement, i have no credit card, so they can't help.
madden360
Junior Member
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11. July 2006 @ 13:32 _ Link to this message    Send private message to this user   
ty533 thats a lie. you don't need a credit card. why would you need a credit card for them to send a replacement?
Chuck_IV
Newbie
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11. July 2006 @ 17:44 _ Link to this message    Send private message to this user   
You would need a credit card for them to crossship a new one(ie. send a new one to you first, before you return the broken one). They shouldn't need one if you send them your drive first.

This message has been edited since posting. Last time this message was edited on 11. July 2006 @ 17:47

Newbie
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11. July 2006 @ 20:38 _ Link to this message    Send private message to this user   
i asked them if i can send them the drive first, then they can send the new one, but they said they can't do it, here's what she said "Serena V
We need the credit card information as collateral. We will not charge anything to the card if the defective drive is shipped back to us within 30 days of the receipt of the replacement drive. Our call back team will call you right now for the credit card details, is it alright?"
Chuck_IV
Newbie
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11. July 2006 @ 21:34 _ Link to this message    Send private message to this user   
I'd call back and see if you get someone else to help you. I'd explain to them that you don't have a credit card and you want to send the drive in for repair/replacenment first.
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Newbie
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11. July 2006 @ 22:36 _ Link to this message    Send private message to this user   
after 4 a temps at dealing with them, i finlly gave up, and just order a new dvd writer nec 3550d.
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