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"Reset Occurred" problem in Nero 6
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squelch41
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15. July 2006 @ 09:11 _ Link to this message    Send private message to this user   
Hi,

I cannot get Nero to burn on DVD+R or DVD-R on my NEC 6500A F/W 203a.
I can burn DVD+RW fine.

The error I get is 'Reset error occured' at varios points in the burn cycle.
I have tried Tesco -R (UME01) discs (I realise they are probably crap but to have had 6 fail on the trot suggests to me that it is more than a media problem), Imation -Rs and MR-DVD +Rs.

I have tried reducing the burn speeds but to no avail.

I have tried various firmwares for the NEC drive.

The disc image I am burning is held on a USB2 external HDD.

Nero log from last attempt is pasted below.

Thanks very much for any help - this is driving me insane!
squelch41

Log:


Windows 2000 5.0
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.57 (1008), size=48128 bytes, created 23/12/1997 01:23:24
ahead WinASPI: File 'C:\PROGRA~1\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 18:35:34
Nero Version: 6.6.0.12
Internal Version: 6, 6, 0, 12c

Recorder: <_NEC DVD+-RW ND-6500A> Version: 203D - HA 0 TA 1 - 6.6.0.12
Adapter driver: <atapi> HA 0
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <_NEC DVD+-RW ND-6500A>Version: 203D - HA 0 TA 1 - 6.6.0.12
Adapter driver: <atapi> HA 0

=== Scsi-Device-Map ===
DiskPeripheral : HITACHI_DK23CA-10 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : _NEC DVD+-RW ND-6500A atapi Port 0 ID 1 DMA: On
DiskPeripheral : IOMEGA ZIP 250 atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
_NEC DVD+-RW ND-6500A E: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 511MB (523736kB)
Free physical memory: 234MB (240448kB)
Memory in use : 54 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

15.7.2006
Burn DVD Image
17:33:58 #1 Text 0 File Reader.cpp, Line 127
Reader running

17:33:58 #2 Text 0 File Writer.cpp, Line 122
Writer _NEC DVD+-RW ND-6500A running

17:33:58 #3 IMAGEGEN -10 File ImageGen.cpp, Line 366
Image was written as DAO.
DAOI:
MediaCatalogNumber = ''
TocType = 0x00
Finalized = 1
First/Last Track = 1 / 1
1: ISRC = ''
Blocksize = 2048
TrackMode = 'TRM_DATA_MODE1'
TrackConfig = 0x00
First/Last Index = 0 / 1
Index0FilePos = 0, Index1FilePos = 0, NextTrackFilePos = 4072177664
CUES:
0: Ctrl=0x41 Trk= 0 (0x00) Index=00 Start=00:00.00 ( 0) RecDep=0x00
1: Ctrl=0x41 Trk= 1 (0x01) Index=00 Start=00:00.00 ( 0) RecDep=0x00
2: Ctrl=0x41 Trk= 1 (0x01) Index=01 Start=00:00.00 ( 0) RecDep=0x00
3: Ctrl=0x41 Trk=110 (0xAA) Index=01 Start=441:51.43 ( 1988368) RecDep=0x00
MTYP: Mediumtype = DVD (old format) (0x1C)
Image file name: <G:\hvvol2.nrg>

17:33:58 #4 Text 0 File Burncd.cpp, Line 3153
Turn on Disc-At-Once, using DVD media

17:33:59 #5 Text 0 File DlgWaitCD.cpp, Line 260
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1988367 (441:51.42, 3883MB)

17:33:59 #6 Text 0 File DlgWaitCD.cpp, Line 272
Write in overburning mode: NO (enabled: CD)

17:33:59 #7 Text 0 File DlgWaitCD.cpp, Line 2339
Recorder: _NEC DVD+-RW ND-6500A, Media type: DVD-R
Disc Manufacturer: UME01 -
Disc Application Code: 64, Disc Physical Code: 193

17:33:59 #8 Text 0 File DlgWaitCD.cpp, Line 438
>>> Protocol of DlgWaitCD activities: <<<
=========================================

17:33:59 #9 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - DVD-ROM)
2 indices, index0 (150) not provided
original disc pos #0 + 1988368 (1988368) = #1988368/441:51.43
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1988368 blocks [_NEC DVD+-RW ND-6500A]
--------------------------------------------------------------

17:33:59 #10 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [_NEC DVD+-RW ND-6500A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4072177664, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
1988368 | lead-out | 1 | 0x41 | 0x00

17:33:59 #11 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

17:33:59 #12 Text 0 File Burncd.cpp, Line 4037
Cache writing successful.

17:33:59 #13 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

17:33:59 #14 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 2x (2,770 KB/s)

17:33:59 #15 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

17:33:59 #16 Text 0 File DVDR.cpp, Line 2258
Recording mode: Sequential Recording Mode

17:33:59 #17 Text 0 File Mmc.cpp, Line 21356
Set BUFE: JustLink -> ON

17:33:59 #18 Text 0 File DVDR.cpp, Line 2412
Start write address at LBA 0
DVD high compatibility mode: Yes

17:33:59 #19 Text 0 File Cdrdrv.cpp, Line 8438
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 2FE10 h
Start sector number of the next Border-In: 2FFA0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

17:34:13 #20 Text 0 File Cdrdrv.cpp, Line 1288
17:34:13.051 - _NEC DVD+-RW ND-6500A\H0 T1 : Queue again later

17:40:55 #21 SCSI -1114 File Cdrdrv.cpp, Line 1436
SCSI Exec, HA 0, TA 1, LUN 0, buffer 0x0F230000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x06 (KEY_UNIT_ATTENTION)
Sense Code: 0x29
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x07 0x65 0x60 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x06 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x29 0x00

17:40:55 #22 CDR -1114 File Writer.cpp, Line 311
Reset occurred

17:40:55 #23 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

17:40:55 #24 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

17:40:55 #25 Text 0 File DVDR.cpp, Line 2649
EndDAO: Last written address was 484703

17:40:56 #26 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 2x (2,770 KB/s)


Existing drivers:
File 'Drivers\CDR4_2K.SYS': Ver=5.3.2.31, size=58000 bytes, created 09/10/2005 12:27:53
File 'Drivers\CDRALW2K.SYS': Ver=5.3.2.31, size=23420 bytes, created 09/10/2005 12:27:53
File 'Drivers\ASPI32.SYS': Ver=4.57 (1008), size=23936 bytes, created 23/12/1997 02:02:46
File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 26/10/2005 21:12:48 (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.00.2195.6699, size=86672 bytes, created 19/06/2003 20:05:04 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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Moderator
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15. July 2006 @ 09:58 _ Link to this message    Send private message to this user   
Hi squelch41
Here's some suggestions:
Quote:
Nero Version: 6.6.0.12
Update Nero to version 6.6.0.18. Here's some links:
Package 1
http://httpdl1.usw.nero.com/software/Nero6/Nero-6.6.0.18_no_yt.exe

Package 2 (recode & vision)
http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe

Your drive's firmware is to date - 203D is the latest for a dell pc.

Disc Manufacturer: UME01 Your right not the best by far but may not be playing into the reset issue. Better to use though would be Verbatim or made in Japan only Sony or Fuji.
Quote:
File 'Drivers\CDRALW2K.SYS':
Roxio doesn't always play well w/ Nero and may be part of the conflict. Uninstall it and run the clean tool:
http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml

Try those 1st and see how it goes.

When you say you are succesful w/ +RW media are you also using the external hard drive to get the image?

Another burning option would be using DVD Decrypter or imgburn (same developer but DVD Decrypter also rips - imgburn just burns) for the image.
http://www.mrbass.org/dvdrip/
http://www.imgburn.com/

Next I would say copy that image on to your pc's internal hard drive and then try and burn.



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squelch41
Newbie
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15. July 2006 @ 13:51 _ Link to this message    Send private message to this user   
Thanks very much for that, I will give your suggestions a try.

The RW burn was also from the external HDD - my internal drive is very small (10Gb) so dont have the space to copy a DVD image onto it.

Cheers
squelch41
Moderator
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15. July 2006 @ 14:18 _ Link to this message    Send private message to this user   
Try those and let's see how it goes. Hopefully they may do the trick!
Let us know who it goes - good, bad or otherwise!



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squelch41
Newbie
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16. July 2006 @ 03:12 _ Link to this message    Send private message to this user   
Ran the clearing software and updated Nero and it didnt really help.
I tried updating the ASPI driver from the Nero one in the Nero folder and the adaptec one in \winnt\system32 with frogaspi (www.frogaspi.org).

That seems to be working at the moment but have only burnt 2 CDs.

Will post again if it all goes badly again!

Cheers
squelch41
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