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Nero v7.2.3.2b - wont burn Audio CD (single mp3+CUE)
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ToMMY2k
Newbie
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4. August 2006 @ 10:56 _ Link to this message    Send private message to this user   
I have read through a few threads now and I am beginning to understand that this version of Nero is a waste of time but for anyone else who may have this same problem...

I am unable to burn an Audio CD from a CUE sheet consisting of a single MP3. The CUE sheet is fine, I can burn it no problem using an older version of Nero (v7.2.0.3b to be specific). Using the latest version from Ahead v7.2.3.2b, selecting open and clicking the cue sheet Nero pauses for a minute displaying this...

Processing the mp3 perhaps?

After the pause the following screen shows up...

Not what I was expecting to see :(

Ive done the usual uninstall/clean/reinstall. Im using the most basic of installs as well...only Nero Burning ROM installed in the product setup.

Basic installation

My question is this, what should have changed so drastically in this new version of Nero to cause a failure in such a basic operation [read commonly used but probably actually complex behind the scenes]? Am I the only one with this exact problem or has anyone else had similar issues?

Either way some help on fixing this would be nice since I like to keep current with software releases and this is the first time Ive ever had any issues with Nero.

Im using a Plextor PX-708A with v1.12 firmware (lastest version as of 04-08-06) on a WinXPSP2 machine.

Cheers,
Tom

This message has been edited since posting. Last time this message was edited on 4. August 2006 @ 11:21

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penner13
Suspended due to non-functional email address
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4. August 2006 @ 15:49 _ Link to this message    Send private message to this user   
hello try typing 1234567887654321

This message has been edited since posting. Last time this message was edited on 4. August 2006 @ 19:31

Moderator
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4. August 2006 @ 16:26 _ Link to this message    Send private message to this user   
@ToMMY2k
I'm using the current version too but haven't done any cue's. No problems w/ burning on my end doing video,AVI, data etc.
I installed more than burning rom not full install - left out things like home, photosnap etc.

When you we're using 7.2.03b did you only install burning rom also?

My only suggestion is to uninstall - run Nero clean tool - reboot then run ccleaner (http://ccleaner.com) to clean up the leftovers that Nero leaves. Then install again.

@penner13
This helps how?????
Need to edit the sig - throwing everything waaaay off



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ddp
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4. August 2006 @ 19:33 _ Link to this message    Send private message to this user   
penner13, 2 week ban on both posts & sig
ToMMY2k
Newbie
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5. August 2006 @ 01:56 _ Link to this message    Send private message to this user   
Hi binkie7,

Thanks for the suggestions. I only ever install the minimum possible so with both installations only Nero Burning ROM was installed.

I have tried CCleaner, Registry Mechanic, the cleaner tools from Nero, and manually removing Nero entries from the registry.

After installing again today (for the 15th time maybe) I am still having same problem with this latest version.

I have a gut feeling this is to do with a problem directly with Nero.exe and I am just the unlucky one who has the right software/hardware setup to trigger the issue.

I will at somepoint if no new version is released soon, format this machine and install Nero as the first software application. Maybe I will be able to get Nero working and then be able to verify my hardware is not causing the issue and then update the machine bit by bit and identify the sofware/driver that is causing the Nero conflict.

--UPDATE--
I just installed this version of Nero on my machine at work and exactly the same thing happens. The machines at work and at home are similar Abit motherboards, AMD chips, VIA Chipsets.

Ill try and Intel based machine later today.

This message has been edited since posting. Last time this message was edited on 5. August 2006 @ 02:25

Moderator
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5. August 2006 @ 12:32 _ Link to this message    Send private message to this user   
@ToMMY2k
Let us know how that turns out on the Intel.
The pc I run Nero 7.2.3.2b on is an Asus mobo w/ intel chipset.

Instead of reformatting you may just want to go back a version in Nero.

Then there's always Nero tech support:0)

I'm one of the unlucky ones when it comes to my config and burning mp3's to audio. All versions of Nero 7 give me skipping. I have yet to figure it out - gave up (this version was supposed to fix it).
ToMMY2k
Newbie
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6. August 2006 @ 02:46 _ Link to this message    Send private message to this user   
Yo binky7,

I will as soon as I get back to work where all the PCs are :)

I have moved back a version to 7.2.0.3. I cant say if I have the skipping problem since I rarely burn MP3 CDs. I have an iPod so my music is alyways in mp3 format. I only burn a CD when Im off to a friends house who doesnt have a HiFi and cant take the iPod as an input. I may even have the skipping problem to deal with in this version that actually works. Ill burn some test CDs to make sure.

Cheers,
Tom
ToMMY2k
Newbie
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7. August 2006 @ 04:43 _ Link to this message    Send private message to this user   
Ok well at least its not me...

I did request support from Nero and they got back to me today.

---------snip 8< -----------

Dear valued customer,

thank you for your email and your interest in our software.

The problem you are talking about is a known problem with the current Nero version.
It is currently not possible to burn a cue sheet using the Nero software.
The problem will be fixed with the next update.

Should you have any other request, please don't hesitate to contact us again.

Best regards

Jonathan Peuker
Technical Support

Nero AG
Im Stoeckmaedle 18
76307 Karlsbad
Germany
Fax : ++49 (0)7248 928 499
http://www.nero.com

---------8<---------------

Cheers,
Tom
Moderator
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7. August 2006 @ 16:24 _ Link to this message    Send private message to this user   
Hey ToMMY2k
Txs for posting the info!
Just another thing for Nero to fix :)
At least they got back to you in a reasonable time frame.
ToMMY2k
Newbie
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8. August 2006 @ 03:28 _ Link to this message    Send private message to this user   
Heres a bit more info after I asked:

--------snip 8< --------
How long should that be?

Cheers,
Tom
--------snip 8< --------

Nero replied:

--------snip 8< --------
Dear Mr Shaw,

thank you for your email and your interest in our software.

The next update will be released in a couple of weeks.
It shouldn't be too long but there is no final release date up to now.

Should you have any other request, please don't hesitate to contact us again.

Best regards

Jonathan Peuker
Technical Support

Nero AG
Im Stoeckmaedle 18
76307 Karlsbad
Germany
Fax : ++49 (0)7248 928 499
http://www.nero.com
--------snip 8< --------

Lets wait and see what Nero goes and releases in a few weeks.

Cheers
Tom
Moderator
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8. August 2006 @ 09:40 _ Link to this message    Send private message to this user   
@ToMMY2k
Txs for that bit too! Now to wait and see if that's the case :) End of August maybe?
I'll be sure to look at release notes and see what all this next release fixes. Just from what I seen they are not most detailed - somewhat vague at times for some fixes.
ToMMY2k
Newbie
_
30. August 2006 @ 02:38 _ Link to this message    Send private message to this user   
All seems to be fixed in Nero v7.2.7.0 - lets hope the problems of skipping mp3 audio is also fixed.

Cheers,
Tom
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Moderator
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30. August 2006 @ 16:45 _ Link to this message    Send private message to this user   
Good to hear the new version fixed your cue sheet problem.

Seems like the new version finally fixed my mp3 audio conversion- my test mp3's for quite a few versions is finally not skipping w/ this one.
Amazing!
Hopefully it fixed it for more than me.





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