Does anyone have any idea how long it takes to get the serial number from Nero?
I purchased a serial number for Nero 7 on August 3 and I have not received it as of August 10. I have sent their customer service several emails but have not gotten a response.
wow...that sounds like a really long time to me. When I purchased mine, I believe my serial was emailed to me within a few minutes (may have been a couple of hours, I honestly can't remember, but I know for sure that it was not days). If you have already emailed them and they have not responded, I would definitely call them:
"Contact Customer Service:
If you need assistance with lost serial numbers, purchase status, rebates, basic non-troubleshooting issues regarding the Nero install process, questions about purchasing, and requesting replacement installer discs.
You may e-mail Customer Service at:
US-CustomerService@nero.com
For additional Customer Service issues, click here.
To contact Customer Service by Phone, call (818) 956-7551.
Available Monday ? Friday, 8:00am ? 5:00pm PST"
