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Nero 7 Fails To Burn DVD
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ub1
Newbie
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1. September 2006 @ 09:46 |
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I have been using Nero for a long time now. Untill 7 I never had a problem with the software or support. It seems Nero does not want to admit that there is a problem. They have stopped responding to my correspondence.
I can burn CD's with Nero 7, but not DVD's. I can burn DVD's with other programs, MyDVD, NTI Backup, but not Nero 7. I'm adding the Nero log incase anyone can help me. I'm about to ditch this junk and go to, heaven help me, Rixio.
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 5:06:00 AM
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM
NT-SPTI used
Nero Version: 7.2.3.2
Internal Version: 7, 2, 3, 2
Recorder: <SONY DVD RW DRU-500A> Version: 1.0e - HA 1 TA 0 - 7.2.3.2
Adapter driver: <IDE> HA 1
Drive buffer : 8192kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <SONY DVD-ROM DDU1621 >Version: S2.7 - HA 1 TA 1 - 7.2.3.2
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
CdRomPeripheral : SONY DVD-ROM DDU1621 atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD2500JB-00GVC0 atapi Port 1 ID 0 DMA: On
DiskPeripheral : Maxtor 6L160P0 BAJ4 ultra Port 2 ID 0 DMA: Off
DiskPeripheral : WDC WD1200JB-75CRA0 16.0 ultra Port 2 ID 1 DMA: Off
CdRomPeripheral : SONY DVD RW DRU-500A 1.0e ultra Port 2 ID 2 DMA: Off
=== CDRom-Device-Map ===
SONY DVD RW DRU-500A F: CDRom0
SONY DVD-ROM DDU1621 J: CDRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1022MB (1047340kB)
Free physical memory: 513MB (526196kB)
Memory in use : 49 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
18.8.2006
DVD-Copy on the fly
11:12:39 AM #1 SPTI -1065 File SCSIPassThrough.cpp, Line 291
J: CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0xAC 00 00 00 00 00 00 00 01 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
Buffer x035c4800: Len x1008
11:12:54 AM #2 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
11:12:54 AM #3 Text 0 File SCSIPassThrough.cpp, Line 84
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
11:12:54 AM #4 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 81920KB of Memory
11:12:54 AM #5 Text 0 File Reader.cpp, Line 124
Reader running
11:12:54 AM #6 Text 0 File Writer.cpp, Line 113
Writer F: SONY DVD RW DRU-500A running
11:12:54 AM #7 Text 0 File DVDCopy.cpp, Line 292
DVD Track-Information from source disc:
Media Type: DVD+RW
S01 T01 Con 0x04 Start 0 Len 1352816 (gap 0) Blank 0 Res 0 Dmg 0 Open Trk 0 Mode TRM_DATA_MODE1 (0)
11:12:54 AM #8 Text 0 File DVDCopy.cpp, Line 405
Max -1 tracks of 1 allowed to copy
1: 0 - 1352816 = 1352816, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)
11:12:54 AM #9 Text 0 File Burncd.cpp, Line 3400
Turn on Disc-At-Once, using DVD media
11:12:55 AM #10 Text 0 File DlgWaitCD.cpp, Line 289
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1352815 (300:37.40, 2642MB)
11:12:55 AM #11 Text 0 File DlgWaitCD.cpp, Line 301
Write in overburning mode: NO (enabled: CD)
11:12:57 AM #12 Text 0 File DlgWaitCD.cpp, Line 2715
Recorder: SONY DVD RW DRU-500A, Media type: DVD-R
Disc Manufacturer: -
Disc Application Code: 0, Disc Physical Code: 0
11:12:57 AM #13 Text 0 File DlgWaitCD.cpp, Line 473
>>> Protocol of DlgWaitCD activities: <<<
=========================================
11:12:57 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - Data (mode 1))
2 indices, index0 (150) not provided
original disc pos #0 + 1352816 (1352816) = #1352816/300:37.41
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1352816 blocks [F: SONY DVD RW DRU-500A]
--------------------------------------------------------------
11:12:57 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [F: SONY DVD RW DRU-500A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x40; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2770567168, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
1352816 | lead-out | 1 | 0x41 | 0x00
11:12:57 AM #16 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
11:12:57 AM #17 Text 0 File SCSIPassThrough.cpp, Line 84
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
11:12:57 AM #18 Phase 28 File dlgbrnst.cpp, Line 1730
Speed measurement started
11:12:57 AM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2707
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0
11:21:28 AM #20 Text 0 File WriterStatus.cpp, Line 116
<F: SONY DVD RW DRU-500A> start writing Lead-Out at LBA 1352816 (14A470h), length 0 blocks
11:21:28 AM #21 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
11:21:28 AM #22 Phase 29 File dlgbrnst.cpp, Line 1679
Speed measurement completed: 4x (5,522 KB/s)
11:21:28 AM #23 Text 0 File Burncd.cpp, Line 4305
Can only write at 2x instead of 4x,
because speed of source data is too slow
11:21:28 AM #24 Phase 36 File dlgbrnst.cpp, Line 1730
Burn process started at 2x (2,770 KB/s)
11:21:30 AM #25 Phase 38 File dlgbrnst.cpp, Line 1730
Burn process failed at 2x (2,770 KB/s)
Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 12/8/2000 9:49:16 AM
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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laddyboy
AfterDawn Addict
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1. September 2006 @ 14:36 |
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AfterDawn Addict
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1. September 2006 @ 16:39 |
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This message has been edited since posting. Last time this message was edited on 1. September 2006 @ 16:40
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ub1
Newbie
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4. September 2006 @ 05:16 |
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Thanks for you help. I had already done everything you recommended to no avail. I was trying to avoid unstalling Nero 7 and going back to 6. After installing 6 everything worked great. Nero is trying to avoid fixing 7. Seems like things have changed there. They got our money for a faulty piece of software. This is the last time I upgrade. I will tell everyone I know not to buy Nero.
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ub1
Newbie
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5. September 2006 @ 06:23 |
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Today, I got a response from Ahead. Seems like there is a problem with Nero 7.2.8. They pointed me to Nero 7.2.7. Not the 7.2.7 I had but a different one. This one worked.
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laddyboy
AfterDawn Addict
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5. September 2006 @ 07:05 |
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@ub1
Exactly which version did they tell you to use? Others probably want to know as well.
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