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Nero 6 fails and my PC Freezes
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luray
Suspended due to non-functional email address
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4. September 2006 @ 10:52 |
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Please help!!! Recently I had my memory upgraded and my PC was rebuilt by an IT specialist. I also added a mobile phone internet modem connected to a USB port. The mobile company is called Cell C. Since then I cannot burn any DVD's but I can burn CD's. It creates the image but during burning it fails anywhere between 2% and 95% burning. My PC then freezes up and aborting burning does not allow me to remove the disc. Rebooting also does not allow me to remove the disc, I have to physically remove power from the writer and power back up to remove it. One disc failed at 100%. I got no error reports. If I stick this disc into my DVD player it goes into a spin and I have to remove/restore power to eject the disc. My IT guy has spent 5 hours trying to solve the problem as is pulling all his hair out. Her is my error log from my last attempt. I am up to 25 coasters already.
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=0, 2, 1, 3, size=66560 bytes, created 2002/04/06 11:53:00 AM
ahead WinASPI: File 'F:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 2004/07/22 05:33:44 PM
Nero version: 6.3.1.25 (Nero Express)
Recorder: <HL-DT-ST DVDRAM GSA-5163D>Version: A101 - HA 2 TA 0 - 6.3.1.25
Adapter driver: <> HA 2
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <HL-DT-ST DVDRAM GSA-5163D>Version: A101 - HA 2 TA 0 - 6.3.1.25
Adapter driver: <> HA 2
=== Scsi-Device-Map ===
DiskPeripheral : ST3160021A atapi Port 0 ID 0 DMA: On
DiskPeripheral : Maxtor 2F040L0 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : AOPEN CD-RW CRW5224 atapi Port 1 ID 0 DMA: On
=== CDRom-Device-Map ===
AOPEN CD-RW CRW5224 E: CDRom0
HL-DT-ST DVDRAM GSA-5163 G: CDRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 72351744 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 495MB (507424kB)
Free physical memory: 269MB (276144kB)
Memory in use : 45 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
4.9.2006
===== Disc-Copy over image - 1st step : Copy to image ...
07:26:50 PM #1 Text 0 File Reader.cpp, Line 126
Reader running
07:26:50 PM #2 Text 0 File Writer.cpp, Line 124
Writer Image Recorder running
07:26:50 PM #3 Text 0 File DVDCopy.cpp, Line 271
DVD Track-Information from source disc
S01 T01 Con 0x14 Start 0 Len 2244592 (gap 0) Blank 0 Res 0 Dmg 0 Mode TRM_DATA_MODE1 (0)
07:26:50 PM #4 Text 0 File DVDCopy.cpp, Line 374
Max -1 tracks of 1 allowed to copy
1: 0 - 2244592 = 2244592, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)
07:26:50 PM #5 Text 0 File Burncd.cpp, Line 3152
Turn on Disc-at-once, using DVD media
07:26:50 PM #6 Text 0 File DlgWaitCD.cpp, Line 247
Last possible write address on media: 2147483646 (477218:35.21, 4194303MB)
Last address to be written: 2244591 (498:47.66, 4383MB)
07:26:50 PM #7 Text 0 File DlgWaitCD.cpp, Line 259
Write in overburning mode: NO (enabled: CD)
07:26:50 PM #8 Text 0 File DlgWaitCD.cpp, Line 2162
Recorder: Image Recorder;
CD type reading failed
ATIP Data: ?
07:26:50 PM #9 Text 0 File DlgWaitCD.cpp, Line 420
>>> Protocol of DlgWaitCD activities: <<<
=========================================
07:26:50 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - Data (mode 1))
2 indices, index0 (150) not provided
original disc pos #0 + 2244592 (2244592) = #2244592/498:47.67
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2244592 blocks [ Image Recorder ]
--------------------------------------------------------------
07:26:50 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [ Image Recorder ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x40; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 4597231616, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
-150 | lead-in | 0 | 0x00 | 0x41
-150 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
2244592 | lead-out | 1 | 0x00 | 0x41
07:26:50 PM #12 Phase 120 File dlgbrnst.cpp, Line 1855
Creating the image for burning
07:26:50 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0
07:34:53 PM #14 Text 0 File WriterStatus.cpp, Line 115
< Image Recorder > start writing Lead-Out at LBA 2244592 (223FF0h), lenght 0 blocks
07:34:54 PM #15 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion
07:34:55 PM #16 Phase 121 File dlgbrnst.cpp, Line 1855
Creating Image completed successfully
===== Disc-Copy over image - 2nd step : Burn the image ...
07:35:29 PM #1 Text 0 File Reader.cpp, Line 126
Reader running
07:35:29 PM #2 Text 0 File Writer.cpp, Line 124
Writer HL-DT-ST DVDRAM GSA-5163D running
07:35:49 PM #3 IMAGEGEN -10 File ImageGen.cpp, Line 366
Image was written as DAO.
DAOI:
MediaCatalogNumber = ''
TocType = 0x40
Finalized = 1
First/Last Track = 1 / 1
1: ISRC = ''
Blocksize = 2048
TrackMode = 'TRM_DATA_MODE1'
TrackConfig = 0x00
First/Last Index = 0 / 1
Index0FilePos = 0, Index1FilePos = 307200, NextTrackFilePos = 302264320
CUES:
0: Ctrl=0x41 Trk= 0 (0x00) Index=00 RecDep=0x00 Start=954437:08.46 ( -150)
1: Ctrl=0x41 Trk= 1 (0x01) Index=00 RecDep=0x00 Start=954437:08.46 ( -150)
2: Ctrl=0x41 Trk= 1 (0x01) Index=01 RecDep=0x00 Start=00:00.00 ( 0)
3: Ctrl=0x41 Trk=110 (0xAA) Index=01 RecDep=0x00 Start=498:47.67 ( 2244592)
MTYP: Mediumtype = DVD (old format) (0x1C)
Image file name: <F:\Documents and Settings\Raymond\My Documents\TempImage.nrg>
07:35:49 PM #4 Text 0 File Burncd.cpp, Line 3152
Turn on Disc-at-once, using DVD media
07:35:50 PM #5 Text 0 File DlgWaitCD.cpp, Line 247
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2244591 (498:47.66, 4383MB)
07:35:50 PM #6 Text 0 File DlgWaitCD.cpp, Line 259
Write in overburning mode: NO (enabled: CD)
07:35:50 PM #7 Text 0 File DlgWaitCD.cpp, Line 2162
Recorder: HL-DT-ST DVDRAM GSA-5163D, Media type: DVD-R
Disc Manufacturer: MCC 03 - RG20
Disc Application Code: 64, Disc Physical Code: 193
07:35:50 PM #8 Text 0 File DlgWaitCD.cpp, Line 420
>>> Protocol of DlgWaitCD activities: <<<
=========================================
07:35:50 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - DVD-ROM)
2 indices, index0 (150) provided
original disc pos #0 + 2244592 (2244592) = #2244592/498:47.67
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2244592 blocks [HL-DT-ST DVDRAM GSA-5163D]
--------------------------------------------------------------
07:35:50 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [HL-DT-ST DVDRAM GSA-5163D] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x40; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4596924416, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
2244592 | lead-out | 1 | 0x00 | 0x41
07:35:51 PM #11 Phase 36 File dlgbrnst.cpp, Line 1855
Burn process started at 16x (22,160 KB/s)
07:35:51 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0
07:35:51 PM #13 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 3:32,571 (212571ms) -> OK
07:35:51 PM #14 Text 0 File DVDR.cpp, Line 2000
Recording mode: Sequential Recording Mode
07:35:51 PM #15 Text 0 File Mmc.cpp, Line 20660
Set BUFE: supported -> ON
07:35:51 PM #16 Text 0 File DVDR.cpp, Line 2141
Start write address at LBA 0
DVD high compatibility mode: Yes
07:35:51 PM #17 Text 0 File Cdrdrv.cpp, Line 8230
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 2FE10 h
Start sector number of the next Border-In: 2FFA0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
07:36:19 PM #18 SCSI -500 File Cdrdrv.cpp, Line 1445
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x05710000
Status: 0x02 (0x03, SCSI_ABORTED)
HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x26
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x26 0x02
07:36:19 PM #19 CDR -500 File Writer.cpp, Line 304
SCSI command aborted
HL-DT-ST DVDRAM GSA-5163D\H2 T0
07:36:19 PM #20 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion
07:36:19 PM #21 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader
07:36:19 PM #22 Text 0 File DVDR.cpp, Line 2383
EndDAO: Last written address was -1
07:36:31 PM #23 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 0:00,000 (0ms) -> OK
07:36:31 PM #24 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 0:00,000 (0ms) -> OK
07:36:32 PM #25 Phase 38 File dlgbrnst.cpp, Line 1855
Burn process failed at 16x (22,160 KB/s)
Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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luray
Suspended due to non-functional email address
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4. September 2006 @ 11:02 |
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Sorry, I forgot to mention the media I am using is Verbatim and nothing else
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Moderator
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4. September 2006 @ 12:38 |
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luray
Suspended due to non-functional email address
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5. September 2006 @ 04:58 |
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Hi Binkie
Thanks for your reply. I will download the firmware update tonite.
I have tried 5 different versions of Nero to no avail. My IT guy gave up after 5 hours of trying. I spoke to another IT guy who immediately suggested that because I am using USB ports, I have conflict between devices. He said that if the addresses of the devices are too close together then it can cause conflict.
To prove this I tried burning with DVDdecryptor ? it froze. I then disconnected my Internet modem and tried burning again. Both Nero and DVDdecryptor worked like a charm. I then done the test in reverse by connecting my Internet modem and disconnecting my writer. My Internet speed was 910kb/s. I then connected my writer again and the Internet speed dropped to 460kb/s. This is proof of the conflict. I am waiting for more detail on this and how to fix it. I will then share this with you.
A thought. A lot of people complain that their Nero was working but then just stopped or burnt coasters. Do they not perhaps have the same problem using USB ports? One solution for me is to disconnect my modem each time I want to burn and disconnect my writer to keep Internet speed. This is a no-no with all the rebooting and so on. I am waiting for the best solution.
Any solutions / suggestions on this USB port address conflict.
Without the modem, Nero burns happily ay 16x
Luray
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AfterDawn Addict
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5. September 2006 @ 13:57 |
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Although I'm not familiar with "mobile phone internet modem connected to a USB port" I do know in the DSL world USB modems can be most troublesome and are not recommended. As with DSL modems are NIC connected modems available? Or maybe an additional USB add-on card might work.
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Moderator
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5. September 2006 @ 16:45 |
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Hi luray
Nero also some conflicts w/ usb connected drives. Sometimes a later version helps but not always. But if decrypter didn't burn either than it's a conflict sounding like the one the 2nd tech guy said.
I'd try MysticE suggestions. If you have or can connect your internet thru the nic card I'd start there.
I wouldn't want to have to reboot all the time either!
For the Nero not working & coasters bit - sometimes it's a conflict w/ Nero and the usb drive or other devices connected (good point btw) & alot of coasters can be caused by poor media/firmware not up to date/high burn speed or a combo of all.
Keep us posted!
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luray
Suspended due to non-functional email address
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7. September 2006 @ 03:51 |
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I moved the writer on board using IDE. Problem solved. The LG also has a Firewire port. This is also better than USB. Funny, reading the user manual carefully the is a short sentence "cannot gaurentee operation using USB"
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Moderator
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7. September 2006 @ 16:50 |
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@luray
Good to hear you got it sorted out.
I thought USB was better than firewire but could be wrong - guess all drives have their preferences.
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