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Track following error - (log attached) Please Help
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tommich
Junior Member
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30. September 2006 @ 10:08 _ Link to this message    Send private message to this user   
Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

NT-SPTI used
Nero Version: 7.5.1.1
Internal Version: 7, 5, 1, 1
(Nero Express)
Recorder: <GENERIC DVD RW 12XMax> Version: 110I - HA 1 TA 0 - 7.5.1.1
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <TSSTcorp CDRW/DVD TSH492B>Version: TB04 - HA 1 TA 1 - 7.5.1.1
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : GENERIC DVD RW 12XMax atapi Port 0 ID 0 DMA: On
CdRomPeripheral : TSSTcorp CDRW/DVD TSH492B atapi Port 0 ID 1 DMA: Off
DiskPeripheral : ST380013AS atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
GENERIC DVD RW 12XMax D: CDRom0
TSSTcorp CDRW/DVD TSH492B E: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
BUFE : 0
Physical memory : 510MB (522316kB)
Free physical memory: 244MB (250092kB)
Memory in use : 52 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

30.9.2006
DVD-Copy on the fly
10:40:49 AM #1 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

10:40:49 AM #2 Text 0 File ThreadedTransfer.cpp, Line 540
ReadBuffer-Pipe got 72704KB of Memory

10:40:49 AM #3 Text 0 File Reader.cpp, Line 126
Reader running

10:40:49 AM #4 Text 0 File Writer.cpp, Line 123
Writer D: GENERIC DVD RW 12XMax running

10:40:49 AM #5 Text 0 File DVDCopy.cpp, Line 316
DVD Track-Information from source disc:
Media Type: DVD-R
S01 T01 Con 0x14 Start 0 Len 2100927 NWA -1 (gap 0) Blank 0 Res 0 Dmg 0 Open Trk 0 Mode TRM_DATA_MODE1 (0)

10:40:49 AM #6 Text 0 File DVDCopy.cpp, Line 431
Max -1 tracks of 1 allowed to copy
1: 0 - 2100927 = 2100927, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)

10:40:49 AM #7 Text 0 File Burncd.cpp, Line 3443
Turn on Disc-At-Once, using DVD media

10:40:49 AM #8 Text 0 File DlgWaitCD.cpp, Line 300
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2100926 (466:52.26, 4103MB)

10:40:49 AM #9 Text 0 File DlgWaitCD.cpp, Line 312
Write in overburning mode: NO (enabled: CD)

10:40:49 AM #10 Text 0 File DlgWaitCD.cpp, Line 2851
Recorder: GENERIC DVD RW 12XMax, Media type: DVD-R
Disc Manufacturer: TYG03 -
Disc Application Code: 64, Disc Physical Code: 193

10:40:49 AM #11 Text 0 File DlgWaitCD.cpp, Line 484
>>> Protocol of DlgWaitCD activities: <<<
=========================================

10:40:49 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 863
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - Data (mode 1))
2 indices, index0 (150) not provided
original disc pos #0 + 2100927 (2100927) = #2100927/466:52.27
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2100927 blocks [D: GENERIC DVD RW 12XMax]
--------------------------------------------------------------

10:40:49 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1079
Prepare recorder [D: GENERIC DVD RW 12XMax] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x40; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4302698496, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 2100927 | 2100927 | 0x00
0 | 1 | 1 | 0x41 | 2100927 | 2100927 | 0x00
2100927 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

10:40:49 AM #14 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

10:40:49 AM #15 Phase 36 File dlgbrnst.cpp, Line 1730
Burn process started at 4x (5,540 KB/s)

10:40:49 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2746
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

10:40:49 AM #17 Text 0 File DVDR.cpp, Line 2969
Recording mode: Sequential Recording Mode

10:40:49 AM #18 Text 0 File DVDR.cpp, Line 3125
Start write address at LBA 0
DVD high compatibility mode: Yes

10:40:49 AM #19 Text 0 File Cdrdrv.cpp, Line 9215
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

10:49:01 AM #20 SPTI -1119 File SCSIPassThrough.cpp, Line 291
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1119)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x04
CDB Data: 0x2A 00 00 00 00 20 00 00 20 00 00 00
Sense Area: 0x70 00 04 00 00 00 00 0A 00 00 00 00 09 04
Buffer x05a20000: Len x10000
0x01 00 02 00 D1 00 00 00 73 4A F0 01 20 00 00 00
0x01 00 00 00 00 00 00 00 08 44 56 44 5F 56 49 44
0x45 4F 5F 52 45 43 4F 52 44 45 52 00 00 00 00 00

10:49:01 AM #21 CDR -1119 File Writer.cpp, Line 312
Track following error
D: GENERIC DVD RW 12XMax

10:49:01 AM #22 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

10:49:02 AM #23 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

10:49:02 AM #24 Text 0 File DVDR.cpp, Line 3341
EndDAO: Last written address was 31

10:49:02 AM #25 Phase 38 File dlgbrnst.cpp, Line 1730
Burn process failed at 4x (5,540 KB/s)


Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 4:07:32 PM
File 'Drivers\PXHELP20.SYS': Ver=2.03.18a, size=20576 bytes, created 9/23/2004 3:03:00 AM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Saltgrass
Senior Member
_
30. September 2006 @ 11:21 _ Link to this message    Send private message to this user   
Deleted

This message has been edited since posting. Last time this message was edited on 30. September 2006 @ 11:23

Senior Member
_
30. September 2006 @ 11:37 _ Link to this message    Send private message to this user   
hi :)
The "Track following error" message is a hardware error. It can be caused by the following:

Poor media - Try more than one brand of media to rule this out as cause.
Poor power - The electric power supply of your recorder could be fluctuating. If you have an internal recorder, try a different power connector and make sure it's not being shared by any other devices. If you have an external recorder, remove it from the external chassis, if you can, and connect it on your system as an internal recorder. If this resolves your issue, you need to replace or service the power source in your external chassis.
Optical head is dirty or needs alignment


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tommich
Junior Member
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30. September 2006 @ 11:44 _ Link to this message    Send private message to this user   
Thanks. I've been burning with my current power set-up and Media Type (Taiyo Yuden) for about a year, and this is the first time I've gotten this particular error. I did try a Memorex and got the same error.

It sounds like the optical head could be the problem. How do I clean and/or reallign it?
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