I recently obtained a printer (HP laserjet 1300n). Part of why I wanted it was because it operates as a network printer. Little did I know that it was via a Jetdirect 200m print server. A tiny little device that plugs right into the back of the printer, and the net cable into it. Amazing. Well I thought at least. Now that I have it home I cannot get it to communicate with my computer on my network. I installed the drivers for the printer, but I don't see any special drivers for the server itself. I tried looking on the HP site but if it doesn't take you in circles, it takes you to instructions that don't help (complete this wizard... at step three input IP address of server... SERVER SHOWS IP ADDRESS NOT CONFIGURED ON PRINTED TEST PAGE! AAAAAGGHH!!) Anyone got suggestions as to which step I am neglecting? Thanks mucho!!!
There shouldn't be drivers for a server. It's not a part of your computer.
Check that page to see if DHCP or Bootp is enabled. You may have to reset the server to enable it. If you're not sure, reset it anyway.
You might want to disconnect from the net and disable your firewall (and disable any wireless crap you have so you don't expose yourself); alternatively, be ready to give that utility and others such as your spool server (spoolsv.exe) network access. Also, be sure your DHCP server (be it a router, etc.) has enough IP addresses available. I would disconnect if you still can't get the thing an IP address using the aforementioned techniques.
Once the printer has an IP and you can log into it, set it's IP to static one (also one out-of-bounds for your DHCP server/router to assign, e.g. if your router is set to assign 192.168.0.1 - 192.168.0.100, set it to .101 or higher.)
Failing all else, try downloading the "HP Install Network Printer Wizard", though I would not use this unless you have exhausted all other options. Use it's automatic discovery option when it's offered.
-Do you believe you own your computer and shouldn't be told what you can run and do? Then say *NO* to Microsoft Vista!
-Since half the questions here involve media problems, here ya go: Only use Verbatim or Taiyo-Yuden discs (get your TYs from Rima.com, not Supermediastore or meritline). Forget the rest, no matter what "brand" they sell under. Always burn at 4x speed regardless of the speed rating of this discs or your drive. If you have burn problems with these then you have to update your drive's firmware. For double-layer discs, only use Verbatim DVD+R DL and burn them at 2.4x speed.
This message has been edited since posting. Last time this message was edited on 8. October 2006 @ 01:27
I have a small setup of maybe 3 boxes, so I am not running out of IP adds. On the test page it says that Bootp/DHCP is still initializing. Its said that every time I have printed it out. I don't have to do anything special for my computers to obtain addresses. I can't find the firewall setting to disable that just in case that is causing probs. And I tried that HP Network Printer Wizard but it couldn't find it on the network either!
You're connected to a router, yes? I'm sure that's configured to dole out IPs via DHCP or BOOTP but you can try logging into it just to see.
1. Are you sure you have connectivity to your print server? There should be lights on your router and maybe the print server too that'll let you know if a good connection exists.
2. Did you try resetting your print server? Follow the instructions from the HP site carefully.
The above SHOULD get you an IP address if you are using a router, so you do not need to disable the firewall for that, but you will in a minute.
3. Try logging into your router with just one PC running and the server. Look in the LAN status tab or something similar. You should see your PC, but do you see anything corresponding to the print server? (I ask this because it's possible the print server is not telling the printer whether or not it has a valid IP address.)
What disabling the firewall DOES do is, once you've obtained an IP (whether it's showing on the test page or in your router's LAN IP setup) is it allows your computer to find and establish a permanent link with the printer, and it allows the various Windows sub applications (namedly, spoolsv.exe) to talk to the printer. It also allows diagnostic tools to run. Which brings us to point #4:
4. Start->Control Panel->Network and Internet Connection->Local Area Connection->(right click it and select Properties)->Advanced Tab should show you if the Windows firewall is enabled or not. Disable it.
You may also be running other firewall products. Nortons, McAfee, ZoneAlarm, etc usually run in the system try at the bottom right of your screen. I recommend turning off the power to your cable or DSL modem while doing this, and, if you are on a wireless network, turn off the wireless capability and plug everything into your router with cables.
5. If you can ping your print server (Go Start->Run type CMD and hit enter, then type in ping x.x.x.x where x.x.x.x is the IP address of the print server) then your connectivity is ok and the rest is a matter of changing or reinstalling the printer drivers so that it knows the printer is on the network, rather than attached to a local port like USB or parallel port.
6. At this point, you can bring the firewall back and check connectivity. If the firewall is blocking, try allowing spoolsv.exe and svchost.exem perhaps services.exe to connect.
Let me know if you get hung up on any of these steps or need clarification.
-Do you believe you own your computer and shouldn't be told what you can run and do? Then say *NO* to Microsoft Vista!
-Since half the questions here involve media problems, here ya go: Only use Verbatim or Taiyo-Yuden discs (get your TYs from Rima.com, not Supermediastore or meritline). Forget the rest, no matter what "brand" they sell under. Always burn at 4x speed regardless of the speed rating of this discs or your drive. If you have burn problems with these then you have to update your drive's firmware. For double-layer discs, only use Verbatim DVD+R DL and burn them at 2.4x speed.
