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optical mouse not recognized
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sierra76
Junior Member
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9. October 2006 @ 19:19 _ Link to this message    Send private message to this user   
My optical mouse just stopped working. A massage popped up saying that the USB Device is not recognized. I tried reinstalling the mouse but it?s still not detected. In Device Manager under Universal Serial Bus controllers there are 9 things:

- Intel(R) 8230 1DB/DBM USB 2.0 Enhanced Host Controller - 24CD
- Intel(R) 8230 1DB/DBM USB Universal Host Controller - 24C2
- Intel(R) 8230 1DB/DBM USB Universal Host Controller - 24C4
- Intel(R) 8230 1DB/DBM USB Universal Host Controller - 24C7
- Unknown Device
- USB Root Hub
- USB Root Hub
- USB Root Hub

Any help would be wonderful, thanks everyone.
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Auslander
AfterDawn Addict
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9. October 2006 @ 21:04 _ Link to this message    Send private message to this user   
are you sure it's a usb mouse? if so, do you have a drivers cd for it?


sierra76
Junior Member
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10. October 2006 @ 06:04 _ Link to this message    Send private message to this user   
I?m sure it?s an usb mouse. Maybe you?re right about the drivers. Thanx Auslander
sierra76
Junior Member
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10. October 2006 @ 06:51 _ Link to this message    Send private message to this user   
it's - Logitech® V500 Cordless Notebook Mouse
Auslander
AfterDawn Addict
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10. October 2006 @ 08:08 _ Link to this message    Send private message to this user   
did it come with a drivers cd?


sierra76
Junior Member
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10. October 2006 @ 10:24 _ Link to this message    Send private message to this user   
I still have no idea what is causing it to malfunction. It come with a Longitech CD that installs Setpoint 2.13b.
ddp
Moderator
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10. October 2006 @ 11:10 _ Link to this message    Send private message to this user   
uninstall Unknown Device in device manager than restart windows as it might fix the problem.
sierra76
Junior Member
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10. October 2006 @ 11:59 _ Link to this message    Send private message to this user   
I uninstalled the unknown thing from DM but unfortunately it didn't fix the problem and the unknown device is back after restart. Thanks for trying to help.
Senior Member
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10. October 2006 @ 12:25 _ Link to this message    Send private message to this user   
try going into device manager and manuly installing the driver from there

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sierra76
Junior Member
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10. October 2006 @ 12:41 _ Link to this message    Send private message to this user   
How exactly do I do that? Sorry, I?m not too good with PCs. Thanks
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