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Device not Available Error
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gabelee72
Newbie
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28. October 2006 @ 00:36 |
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Hi guys, if anyone can look at this and suggest as to what I can do to fix it it would be all good :)
Thanks in advance
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 10/09/1999 12:06:00 p.m.
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 2/11/2004 12:54:32 p.m.
NT-SPTI used
Nero Version: 7.0.8.2
Internal Version: 7, 0, 8, 2
(Nero Express)
Recorder: <BENQ DVD DD EW164B> Version: BEGB - HA 1 TA 4 - 7.0.8.2
Adapter driver: <USB 2.0> HA 1
Drive buffer : 2048kB
Bus Type : set to ATAPI (3) -> ATAPI, detected: ?
CD-ROM: <TSSTcorp CDW/DVD TS-L462C>Version: HP10 - HA 1 TA 0 - 7.0.8.2
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
DiskPeripheral : TOSHIBA MK4025GAS atapi Port 0 ID 0 DMA: On
CdRomPeripheral : TSSTcorp CDW/DVD TS-L462C atapi Port 1 ID 0 DMA: On
=== CDRom-Device-Map ===
TSSTcorp CDW/DVD TS-L462C D: CDRom0
BENQ DVD DD EW164B F: CDRom4
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 894MB (915952kB)
Free physical memory: 150MB (154308kB)
Memory in use : 83 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
28.10.2006
Burn DVD Image
9:00:53 p.m. #1 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 262144KB of Memory
9:00:53 p.m. #2 Text 0 File Reader.cpp, Line 124
Reader running
9:00:53 p.m. #3 Text 0 File Writer.cpp, Line 113
Writer F: BENQ DVD DD EW164B running
9:00:53 p.m. #4 Text 0 File Burncd.cpp, Line 3353
Turn on Disc-At-Once, using DVD media
9:00:54 p.m. #5 Text 0 File DlgWaitCD.cpp, Line 289
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1004518 (223:13.43, 1961MB)
9:00:54 p.m. #6 Text 0 File DlgWaitCD.cpp, Line 301
Write in overburning mode: NO (enabled: CD)
9:00:54 p.m. #7 Text 0 File DlgWaitCD.cpp, Line 2715
Recorder: BENQ DVD DD EW164B, Media type: DVD-R
Disc Manufacturer: TYG02 -
Disc Application Code: 64, Disc Physical Code: 193
9:00:54 p.m. #8 Text 0 File DlgWaitCD.cpp, Line 473
>>> Protocol of DlgWaitCD activities: <<<
=========================================
9:00:54 p.m. #9 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, Joliet)
2 indices, index0 (150) not provided
original disc pos #0 + 1004519 (1004519) = #1004519/223:13.44
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1004519 blocks [F: BENQ DVD DD EW164B]
--------------------------------------------------------------
9:00:54 p.m. #10 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [F: BENQ DVD DD EW164B] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2057254912, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
1004519 | lead-out | 1 | 0x41 | 0x00
9:00:54 p.m. #11 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
9:00:54 p.m. #12 Text 0 File SCSIPassThrough.cpp, Line 84
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
9:00:54 p.m. #13 Phase 24 File dlgbrnst.cpp, Line 1730
Caching of files started
9:00:54 p.m. #14 Text 0 File Burncd.cpp, Line 4187
Cache writing successful.
9:00:54 p.m. #15 Phase 25 File dlgbrnst.cpp, Line 1730
Caching of files completed
9:00:54 p.m. #16 Phase 36 File dlgbrnst.cpp, Line 1730
Burn process started at 8x (11,080 KB/s)
9:00:54 p.m. #17 Text 0 File ThreadedTransferInterface.cpp, Line 2707
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0
9:00:54 p.m. #18 Text 0 File DVDR.cpp, Line 2760
Recording mode: Sequential Recording Mode
9:00:54 p.m. #19 Text 0 File DVDR.cpp, Line 2916
Start write address at LBA 0
DVD high compatibility mode: Yes
9:00:54 p.m. #20 Text 0 File Cdrdrv.cpp, Line 8661
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
9:01:34 p.m. #21 SPTI -600 File SCSIPassThrough.cpp, Line 290
F: CdRom4: SCSIStatus(x00) WinError(121) NeroError(-600)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x05170000: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
9:01:34 p.m. #22 CDR -600 File Writer.cpp, Line 302
Device not available
F: BENQ DVD DD EW164B
9:01:34 p.m. #23 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
9:01:35 p.m. #24 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader
9:01:35 p.m. #25 Text 0 File DVDR.cpp, Line 3156
EndDAO: Last written address was -1
9:01:51 p.m. #26 SPTI -600 File SCSIPassThrough.cpp, Line 290
F: CdRom4: SCSIStatus(x00) WinError(55) NeroError(-600)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x5A 00 05 00 00 00 00 00 48 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x0357b000: Len x48
9:01:52 p.m. #27 SPTI -600 File SCSIPassThrough.cpp, Line 290
F: CdRom4: SCSIStatus(x00) WinError(55) NeroError(-600)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x5A 00 05 00 00 00 00 00 48 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x0357b000: Len x48
9:01:52 p.m. #28 CDR -600 File WriterStatus.cpp, Line 167
Device not available
F: BENQ DVD DD EW164B
9:01:52 p.m. #29 TRANSFER -24 File WriterStatus.cpp, Line 167
Could not perform end of Disc-at-once
9:01:52 p.m. #30 SPTI -600 File SCSIPassThrough.cpp, Line 290
F: CdRom4: SCSIStatus(x00) WinError(55) NeroError(-600)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x5A 00 05 00 00 00 00 00 48 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x0357b000: Len x48
9:01:53 p.m. #31 SPTI -600 File SCSIPassThrough.cpp, Line 290
F: CdRom4: SCSIStatus(x00) WinError(55) NeroError(-600)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x5A 00 05 00 00 00 00 00 48 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x0357b000: Len x48
9:01:53 p.m. #32 CDR -600 File WriterStatus.cpp, Line 172
Device not available
F: BENQ DVD DD EW164B
9:01:53 p.m. #33 TRANSFER -39 File WriterStatus.cpp, Line 172
Could not perform EndSession
9:01:53 p.m. #34 Phase 38 File dlgbrnst.cpp, Line 1730
Burn process failed at 8x (11,080 KB/s)
9:01:53 p.m. #35 SPTI -600 File SCSIPassThrough.cpp, Line 290
F: CdRom4: SCSIStatus(x00) WinError(55) NeroError(-600)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x1E 00 00 00 00 00 00 00 00 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 10/09/1999 12:06:00 p.m.
File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 2/08/2006 9:48:00 a.m. (Prassi/Veritas driver for win 2K)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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AfterDawn Addict
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28. October 2006 @ 01:14 |
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Checking your log, I cannot see anything wrong. Your firmware is current, plenty of memory( although usage a little high, dont multitask while burning) good quality discs.....have you been successful in the past when burning DVDs?
I can see this which indicates your BenQ doesnt recognise your discs,
Quote:
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
This message has been edited since posting. Last time this message was edited on 28. October 2006 @ 01:15
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gabelee72
Newbie
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28. October 2006 @ 02:07 |
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I was thinking the same as well. Let me try burning with a different brand of media and see how it goes.
It used to work previosuly in my old desktop and everything seemed fine, until I migrated it over to the laptop.
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AfterDawn Addict
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28. October 2006 @ 02:50 |
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What brand are you using?
Quote:
TYG02 -
Are those disks really Tayo Yuden?
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AfterDawn Addict
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28. October 2006 @ 03:24 |
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Quote:
Recorder: <BENQ DVD DD EW164B> Version: BEGB
I know NOTHING about this brand of Recorder, however most "Burners" I have encountered show as a RW indicating Reader/Writer whereas this one just shows DD which is "foreign" to me.....is it a burner??
This is an example of what I mean
Quote:
Recorder: <SONY DVD RW DW-Q28A> Version: KYS2
, shows RW.
This message has been edited since posting. Last time this message was edited on 28. October 2006 @ 03:26
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AfterDawn Addict
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28. October 2006 @ 03:54 |
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gabelee72
Newbie
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28. October 2006 @ 05:01 |
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Thanks Attar, yes gwendolin I'm using exactly this drive. USB2.0 External burner, been working fine on the other computers so far.
Just tried a little burn again on one of the DVDs at the bottom of the DVD rack and it went alright.
It seems to be pretty on and off, but most of the time it pretty much gives me the error "Device not available."
I'm not sure about the brand of the DVDs anymore as I've thrown away the plastic sheet ( for the brand ) but it should be SAST.
Thank you all once again for your help so far. grateful :)
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AfterDawn Addict
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28. October 2006 @ 05:43 |
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Don't want to beat up on your media, but a current example has the largest Computer outlet in Canada (Future Shop, owned by the US Best Buy chain) selling 'Dataware' dvd's $40 for 200.
These disks code out as 'TYG02' which might make you think that they are the top line Japanese product, they are in fact made and China and are garbage.
http://www.videohelp.com/dvdmedia.php?selectmedia=3690#comments
Your log says you are burning at 8x, you could try cutting back to 4x and see if the results change.Simulation burns might also save you from using up too many of the disks -if in fact they are the real McCoy.
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