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Failure to burn a DVD + R DL
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jdmonk
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9. December 2006 @ 15:26 _ Link to this message    Send private message to this user   
I have the most recent version of Nero 7 ultra. I purchased Memorex DVD + R DL disks. Nero can identify my DVD burner as DVD + R DL capable. It also sees the DL disks as dual layer. When I choose DVD 9 in the drop down menu as the target DVD to burn to, it gives me a failure to burn error when it tries to initiate the burn. I am burning from a hard drive file created by DVD Decrypter. The file is less than the stated capacity of the blank DVD. I have not had any problem with burning to a standard DVD (with compression) from Decrypter.

Any suggestions what I can change in my Nero program to get it to burn in DL?

Thanks,

jdmonk
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9. December 2006 @ 15:52 _ Link to this message    Send private message to this user   
Hi jdmonk
You might just need a firmware update on your burner.

For dual layer discs use Verbatim - the best ones.

Post the failed log from Nero and we can take a peek.
Just need the last one and be sure to edit the serial numbers. They usually begin w/ 1A, 1C or 5C.

You can find them here:
For Nero 7 - program files>nero>nero 7>core>nerohistory

For Nero 6 - program files>ahead>nero>nerohistory



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jdmonk
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9. December 2006 @ 19:43 _ Link to this message    Send private message to this user   
Here is the Nero error log. It's a little greek to me. See if you can decifer the problem. I'll check and see if I can get a firmware update from NEC.

Thanks for the advice,

JDMonk



Burn settings:
Target: _NEC DVD_RW ND-2510A
Number of copies: 1
Write speed: 0 KB/s
Temp folder: H:\Temp files (43243569152 bytes free)
Direct burning: true
Target media: DVD R DL
Shutdown when finished: false
Advanced Analysis: false
Compress Adaptive: false

23:34:25 File burn_dvdfiles.cpp, Line 238
Compile DVD: init

VMG Menus Vobs [126 vobus] 1.59MB -> 1.59MB [R 1.00]
Video: 1.33MB, extra: 0.26MB
Audio: 0 streams
Subpicture: 1 streams
0. 0. Unspecified 0.01MB [enabled]

VTS_01 Menus Vobs [643 vobus] 60.38MB -> 60.38MB [R 1.00]
Video: 51.36MB, extra: 9.03MB
Audio: 1 streams
0. 0. Dolby Digital 2-ch Unspecified 7.40MB [enabled]
Subpicture: 1 streams
0. 0. Unspecified 0.38MB [enabled]

VTS_01 Title Vobs [16458 vobus] 6120.04MB -> 5720.35MB [R 1.00]
Video: 5032.84MB, extra: 687.51MB
Audio: 3 streams
0. 0. Dolby Digital 5.1-ch English 455.72MB [enabled]
1. 1. Dolby Digital 5.1-ch French 390.58MB [disabled]
2. 2. Dolby Digital 2-ch English- Director's Comment 194.45MB [enabled]
Subpicture: 4 streams
0. 0. English 5.19MB [enabled]
1. 1. French 4.55MB [disabled]
2. 2. Spanish 4.46MB [disabled]
3. 3. French 0.11MB [disabled]

VTS_02 Menus Vobs [1 vobus] 0.01MB -> 0.01MB [not compressable]
Video: 0.01MB, extra: 0.00MB
Audio: 0 streams
Subpicture: 1 streams
0. 0. Unspecified 0.00MB [enabled]

VTS_02 Title Vobs [324 vobus] 108.39MB -> 108.39MB [R 1.00]
Video: 103.85MB, extra: 4.55MB
Audio: 1 streams
0. 0. Dolby Digital 2-ch English 3.91MB [enabled]
Subpicture: 0 streams

VTS_03 Menus Vobs [1 vobus] 0.01MB -> 0.01MB [not compressable]
Video: 0.01MB, extra: 0.00MB
Audio: 0 streams
Subpicture: 1 streams
0. 0. Unspecified 0.00MB [enabled]

VTS_03 Title Vobs [4260 vobus] 1212.09MB -> 1207.79MB [R 1.00]
Video: 1145.88MB, extra: 61.91MB
Audio: 1 streams
0. 0. Dolby Digital 2-ch English 52.04MB [enabled]
Subpicture: 3 streams
0. 0. English 1.54MB [enabled]
1. 1. French 2.21MB [disabled]
2. 2. Spanish 2.10MB [disabled]

VTS_04 Menus Vobs [1 vobus] 0.01MB -> 0.01MB [not compressable]
Video: 0.01MB, extra: 0.00MB
Audio: 0 streams
Subpicture: 1 streams
0. 0. Unspecified 0.00MB [enabled]

VTS_04 Title Vobs [1209 vobus] 348.07MB -> 346.93MB [R 1.00]
Video: 329.47MB, extra: 17.46MB
Audio: 1 streams
0. 0. Dolby Digital 2-ch English 14.53MB [enabled]
Subpicture: 3 streams
0. 0. English 0.57MB [enabled]
1. 1. French 0.57MB [disabled]
2. 2. Spanish 0.57MB [disabled]

VTS_05 Menus Vobs [2 vobus] 0.01MB -> 0.01MB [not compressable]
Video: 0.01MB, extra: 0.00MB
Audio: 0 streams
Subpicture: 1 streams
0. 0. Unspecified 0.00MB [enabled]

VTS_05 Title Vobs [29 vobus] 11.69MB -> 11.69MB [R 1.00]
Video: 10.88MB, extra: 0.80MB
Audio: 1 streams
0. 0. Dolby Digital 5.1-ch English 0.74MB [enabled]
Subpicture: 0 streams

VTS_06 Menus Vobs [1 vobus] 0.01MB -> 0.01MB [not compressable]
Video: 0.01MB, extra: 0.00MB
Audio: 0 streams
Subpicture: 1 streams
0. 0. Unspecified 0.00MB [enabled]

VTS_06 Title Vobs [27 vobus] 12.98MB -> 12.98MB [R 1.00]
Video: 12.62MB, extra: 0.37MB
Audio: 1 streams
0. 0. Dolby Digital 2-ch English 0.31MB [enabled]
Subpicture: 0 streams

23:34:25 File burn_dvdfiles.cpp, Line 1245
Compile DVD: begin copy 1

23:34:26 File NeroRecorderBase.cpp, Line 517
Writing to disc: D

23:34:26 File NeroRecorderBase.cpp, Line 531
Free capacity on disc: 4152387 sectors (4173824)

23:34:26 File burn_dvdfiles.cpp, Line 549
Compile DVD: burning 4152387 sectors (3824963 required)

23:34:26 File burn_dvdfiles.cpp, Line 745
Compile DVD: adjust target size to 8110.13MB (7470.63MB obtained)

23:34:26 File burn_dvdfiles.cpp, Line 595
Compiling DVD Volume started

23:34:26 File vob_record.cpp, Line 647
DirectBurn offset: VIDEO_TS.VOB 16

23:34:26 File burn_dvdfiles.cpp, Line 1151
Compile DVD: finished VMG Menus Vobs

VMG Menus Vobs:
Original 1.59MB -> Expected 1.59MB -> Output 1.59MB
Finished error 0.00MB
Ratio encoded = 0
Original encoded = 126
Slide encoded = 0
StillImage encoded = 0
Output extra size = 0.26MB
Source video size = 1.33MB
Pictures Modified [I 0] [P 0] [B 0]

23:34:27 File NeroRecorder.cpp, Line 482
Burn failed (3)

----- Begin NeroAPI error log -----

1C82-803M-19E5-MAAX-400A-1131-****
1A4K-0800-0000-2530-2695-****

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0001), size=45056 bytes, created 8/14/2002 2:03:36 PM
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

NT-SPTI used
Nero API version: 7.5.7.0
Using interface version: 7.0.5.6
Installed in: C:\Program Files\Nero\Nero 7\Core\
Application: Ahead\Nero Recode
Internal Version: 7, 5, 7, 0

Recorder: <_NEC DVD_RW ND-2510A> Version: 2.15 - HA 1 TA 3 - 7.5.7.0
Adapter driver: <USB 2.0> HA 1
Drive buffer : 2048kB
Bus Type : set to ATAPI (3) -> ATAPI, detected: ?

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD1200JB-75CRA0 atapi Port 0 ID 0 DMA: On
DiskPeripheral : IOMEGA ZIP 250 atapi Port 0 ID 1 DMA: Off
CdRomPeripheral : _NEC DVD+RW ND-1100A atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
_NEC DVD_RW ND-2510A D: CDRom3
_NEC DVD+RW ND-1100A G: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1023MB (1047564kB)
Free physical memory: 445MB (456492kB)
Memory in use : 56
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

9.12.2006
NeroAPI
11:34:26 PM #1 Text 0 File SCSIPassThrough.cpp, Line 583
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

11:34:26 PM #2 Text 0 File DlgWaitCD.cpp, Line 301
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: -1 ( 0:00.-1, 0MB)

11:34:26 PM #3 Text 0 File DlgWaitCD.cpp, Line 313
Write in overburning mode: NO

11:34:26 PM #4 Text 0 File DlgWaitCD.cpp, Line 2863
Recorder: _NEC DVD_RW ND-2510A, Media type: DVD+R9 Double Layer

11:34:26 PM #5 Text 0 File DlgWaitCD.cpp, Line 485
>>> Protocol of DlgWaitCD activities: <<<
=========================================

11:34:26 PM #6 Text 0 File SCSIPassThrough.cpp, Line 41
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

11:34:26 PM #7 Text 0 File BurnAtOnceRecorder.cpp, Line 4556
Frist possible LBA for Layerbreak: 1922336

11:34:26 PM #8 Text 0 File BurnAtOnceRecorder.cpp, Line 4557
Last possible LBA for Layerbreak: 2086911

11:34:26 PM #9 Text 0 File BurnAtOnceRecorder.cpp, Line 1010
Estimated filesystem size: 560

11:34:26 PM #10 Phase 36 File APIProgress.cpp, Line 282
Burn process started at 1x (1,385 KB/s)

11:34:26 PM #11 Text 0 File BurnAtOnceRecorder.cpp, Line 1709
Buffering files started

11:34:26 PM #12 Text 0 File BurnAtOnceRecorder.cpp, Line 1415
Buffering VIDEO_TS.VOB

11:34:27 PM #13 Text 0 File BurnAtOnceRecorder.cpp, Line 2608
Finished buffering file VIDEO_TS.VOB of size 1667072 bytes (814 sectors)

11:34:27 PM #14 Text 0 File BurnAtOnceRecorder.cpp, Line 2675
Finished writing file VIDEO_TS.VOB of size 1667072 bytes (814 sectors)

11:34:27 PM #15 Text 0 File BurnAtOnceRecorder.cpp, Line 2688
Buffering files finished successfully

11:34:27 PM #16 CDR -1205 File BurnAtOnceRecorder.cpp, Line 1864
Burning Layer 1

11:34:27 PM #17 SPTI -1066 File SCSIPassThrough.cpp, Line 293
D: CdRom3: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24 00 00 C0 00 07
Buffer x095f8000: Len x804

11:34:27 PM #18 SPTI -1066 File SCSIPassThrough.cpp, Line 293
D: CdRom3: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xC9 03 02 00 42 54 59 50 45 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24

11:34:27 PM #19 Text 0 File DVDR.cpp, Line 6450
Drive: _NEC DVD_RW ND-2510A
Book Type request [NEC]: DVD-ROM, write to RAM
Changing the Book Type was finished with error, return code -1066

11:34:27 PM #20 Text 0 File DVDPlusRW.cpp, Line 662
Start write address at LBA 0
DVD high compatibility mode: Yes

11:34:27 PM #21 SPTI -1046 File SCSIPassThrough.cpp, Line 293
D: CdRom3: SCSIStatus(x02) WinError(0) NeroError(-1046)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x05
CDB Data: 0x53 00 00 00 00 00 00 05 80 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 05

11:34:27 PM #22 Text 0 File BurnAtOnceRecorder.cpp, Line 681
Error reserving fragment (0)

11:34:27 PM #23 Text 0 File BurnAtOnceRecorder.cpp, Line 3680
Disc info:
Partitions: 0

11:34:27 PM #24 Text 0 File BurnAtOnceRecorder.cpp, Line 1882
Error reserving start segment

11:34:27 PM #25 Text 0 File BurnAtOnceRecorder.cpp, Line 3680
Disc info:
Partitions: 0

11:34:27 PM #26 Phase 179 File APIProgress.cpp, Line 282
Writing file to disc failed

11:34:27 PM #27 Text 0 File BurnAtOnceRecorder.cpp, Line 3680
Disc info:
Partitions: 0

11:34:27 PM #28 Text 0 File SCSIPassThrough.cpp, Line 583
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

11:34:27 PM #29 Text 0 File Cdrdrv.cpp, Line 10459
DriveLocker: UnLockVolume completed

11:34:30 PM #30 Phase 38 File APIProgress.cpp, Line 282
Burn process failed at 1x (1,385 KB/s)


Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=6.2.0.110 , size=24698 bytes, created 9/24/2003 1:02:58 PM
File 'Drivers\ASPI32.SYS': Ver=4.71 (0001), size=17005 bytes, created 8/14/2002 2:03:36 PM
File 'Drivers\PXHELP20.SYS': Ver=2.02.47a, size=17136 bytes, created 5/1/2003 8:52:34 PM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


----- End NeroAPI error log -----


23:34:30 File burn_dvdfiles.cpp, Line 308
Compile DVD: exit



jdmonk
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9. December 2006 @ 20:10 _ Link to this message    Send private message to this user   
Ok here's a few suggestions:

Recorder: <_NEC DVD_RW ND-2510A> Version: 2.15
The latest firmware is 2.19. Here's a link.

The media is only listed in the log as Media type: DVD+R9 Double Layer so hopefully the firmware will help the drive recognize these discs better. Usually you'll see a media id too.

Book Type request [NEC]: DVD-ROM, write to RAM
Changing the Book Type was finished with error, return code -1066

Change the booktype to automatic for DVD-Rom.

File 'Drivers\CDRALW2K.SYS
Roxio and Nero don't always play well together. You can uninstall Roxio and run the zap tool to completely remove it.

Give that a go and let us know.




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AfterDawn Addict
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9. December 2006 @ 21:28 _ Link to this message    Send private message to this user   
Quote:
11:34:26 PM #2 Text 0 File DlgWaitCD.cpp, Line 301
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: -1 ( 0:00.-1, 0MB)

11:34:26 PM #4 Text 0 File DlgWaitCD.cpp, Line 2863
Recorder: _NEC DVD_RW ND-2510A, Media type: DVD+R9 Double Layer

You definitely need a new firmware update. Your drive can't see (recognize) the media you're using.

Quote:
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24 00 00 C0 00 07

11:34:27 PM #26 Phase 179 File APIProgress.cpp, Line 282
Writing file to disc failed

11:34:30 PM #30 Phase 38 File APIProgress.cpp, Line 282
Burn process failed at 1x (1,385 KB/s)

See above reply. Either your drive doesn't like the media and or it can't read it. 1X is way too slow, try 2X or 4X if your drive is capable of handling DL media.

Best of luck!!

WARNING: Do not "update/upgrade" your SAMSUNG BD-D5XXX series (Bluray Player), or else you cant enjoy any of your movie files.
How 2 downgrade Samsung BD-D5XXX Series Bluray player http://forum.samygo.tv/viewtopic.php?f=18&t=4244
jdmonk
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10. December 2006 @ 15:35 _ Link to this message    Send private message to this user   
Looks like the firmware update solved the dual layer problem. Great advice.

Thanks so much,

JD Monk

jdmonk
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10. December 2006 @ 16:12 _ Link to this message    Send private message to this user   
Not a problem jdmonk :)

Glad to hear that did the trick!



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