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is there a program...
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pio4030
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12. December 2006 @ 10:05 _ Link to this message    Send private message to this user   
that checks to see if your dvd-rom drive is working or working correctly? Is there a program related to that type of topic? thanks.
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AfterDawn Addict
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12. December 2006 @ 11:08 _ Link to this message    Send private message to this user   
I'm not sure... But why do you need that? Are you having a problem? One of us lot would do the job better than any program ;-)

:-)


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13. December 2006 @ 03:41 _ Link to this message    Send private message to this user   
Try this...but as Ripper stated, if you are having problems with a device we can help.

http://support.microsoft.com/kb/314464


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13. December 2006 @ 05:27 _ Link to this message    Send private message to this user   
all you havwe to do to see if the drive is working, is put disk in drive! also if you right click on that drive and go down to properties and open it should say that this drive is working, sometimes if you are having problems with a drive not working it could be that you have a program running that will stop it from running
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13. December 2006 @ 05:50 _ Link to this message    Send private message to this user   
Originally posted by rdmercer1:
all you havwe to do to see if the drive is working, is put disk in drive! also if you right click on that drive and go down to properties and open it should say that this drive is working, sometimes if you are having problems with a drive not working it could be that you have a program running that will stop it from running

Yes, that's all very well, but wouldn't help if you needed a firmware update or your laser was dying etc.

Just a thought :-)


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13. December 2006 @ 07:48 _ Link to this message    Send private message to this user   
take a look at it ye might like it

upper and lower filters

Here's a useful free utility for anyone interested...devFilter from busTrace.com
http://www.bustrace.com/products/devfilter.htm

Introduction
busTRACE Technologies has developed a simple utility that allows you to view which filter drivers are specified for the Disk and CD/DVD devices on your computer. This applet shows you those filter drivers that are specified in your registry. They may, or may not, be actually running. That is dependent on the driver itself.
This is a useful diagnostic applet for those users who have a need to determine which Disk/CD/DVD filter drivers various 3rd party applications, or Microsoft itself, have installed on your system. You can download this utility for free.
What operating systems are supported?
The software only supports Windows 2000/XP/2003 and above. The software is also compatible with the x64 versions of Windows.
AfterDawn Addict
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13. December 2006 @ 07:53 _ Link to this message    Send private message to this user   
That's a nice little app there Ireland, thought a bit advanced if you don't know what you're doing Lol.

However, I think it's easier to just delete upper and lower filters from the registry than mess with them ;-)


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13. December 2006 @ 08:19 _ Link to this message    Send private message to this user   
if the program is i posted above is to hard to understand,read this..

How to troubleshoot CD-ROM drive problems in Windows XP

INTRODUCTION
This article describes how to troubleshoot problems with your CD-ROM drive in Microsoft Windows XP.
MORE INFORMATION
If you are experiencing problems with your CD-ROM drive in Windows XP, follow these steps:
1. Use the Windows Hardware Compatibility List (HCL) to verify that your CD-ROM hardware is compatible with Windows XP. To do this, follow these steps:
a. Visit the following Microsoft Web site to view the latest Windows HCL:
http://www.microsoft.com/whdc/hcl/default.mspx (http://www.microsoft.com/whdc/hcl/default.mspx)

For additional information about Windows HCL, click the following article number to view the article in the Microsoft Knowledge Base:
314062 (http://support.microsoft.com/kb/314062/) The latest Windows XP hardware compatibility list
b. Make sure that the CD-ROM drive is listed on the Windows hardware compatibility list (HCL).
c. If you use a SCSI CD-ROM drive, make sure that the SCSI controller is listed on the Windows HCL.
d. If your CD-ROM drive or SCSI controller is not listed on the Windows HCL, contact the device manufacturer for a Windows device driver or for compatibility information.
2. Verify that the CD-ROM drive is installed according to the manufacturer's specifications.
3. If you installed a SCSI CD-ROM drive:
? Verify that the SCSI bus is stopped correctly. On a SCSI bus, the last SCSI device should be stopped by using a terminator that is provided by the manufacturer. For more information about termination, see the documentation for the SCSI adapter.
? Verify the CD-ROM SCSI ID. The SCSI ID of the CD-ROM drive is typically set to SCSI ID 2 or higher. Make sure that the CD-ROM drive is not configured to use the same SCSI ID that another device is using. For information about how to set or how to change the SCSI ID of your CD-ROM drive, see the documentation for the CD-ROM drive.
? Verify that the SCSI ID of the SCSI controller is set to SCSI ID 7.
? Verify that no other adapters are configured with settings that conflict with the SCSI controller settings.
? Look in the Microsoft Windows Event Viewer for error messages that pertain to the CD-ROM drive or SCSI controller. To do this, follow these steps:
a. Click Start, and then click Control Panel.
b. Double-click Administrative Tools, and then double-click Computer Management.
c. In the left pane, expand Event Viewer, and then click System to view the system log in the right pane for error messages that pertain to the CD-ROM drive or SCSI controller.
? Verify that Device Manager detects the SCSI controller and the CD-ROM drive, and that your device is working correctly. To do this, follow these steps:
a. Click Start, right-click My Computer, and then click Properties.
b. Click the Hardware tab.
c. Under Device Manager, click Device Manager.
d. Find your device on the list of devices.
4. If you installed an IDE CD-ROM drive:
? Make sure that you are using a device driver that is designed for the IDE controller that the CD-ROM drive is attached to. To do this, follow these steps:
a. See the product documentation that is included with your CD-ROM drive and note the device drivers that the manufacturer recommends.
b. In Device Manager, verify that the device driver that the manufacturer recommends matches the device driver that is installed.
c. If the device driver does not match, contact the manufacturer of the CD-ROM drive to obtain a device driver that is designed for the IDE controller that the CD-ROM drive is attached to.
? If the manufacturer does not provide a specific driver for your IDE controller, install the IDE controller driver that is included with Windows XP. This driver is compatible only with IDE CD-ROM drives that are ATAPI 1.2-compliant. To verify the ATAPI compliance level of your CD-ROM drive, contact the manufacturer of the CD-ROM drive. To install the IDE controller driver that is included with Windows XP, follow these steps:
a. Right-click the IDE controller driver that you want to replace, and then click Update Driver.
b. Follow the instructions that appear on the screen to update the driver.
5. If you try to install a CD-ROM drive that uses a proprietary, non-SCSI interface:
? Verify that the correct device driver is installed. To do this, run Windows XP Setup and select Add/Remove SCSI Adapters on the Options menu.

Note You must have your original device driver disk available to install during this procedure.
? Check the Windows XP Read Me file (Readme.wri) and the Windows XP HCL for notes that pertain to your proprietary, non-SCSI interface CD-ROM drive.
6. Determine whether Windows recognizes the CD-ROM drive. Start Microsoft Windows Explorer, and see if a drive letter is assigned to the CD-ROM drive.
7. If the CD-ROM drive does have a drive letter, try to view a folder by using the CD-ROM drive. Make sure that you insert a data CD into the CD-ROM drive.
8. If you can read a data CD but cannot play a music CD, use one of the following methods:
? In Control Panel, start Sounds and Audio Devices, click the Hardware tab, and then make sure that the CD/DVD drive is listed, in addition to Audio Codecs.
? If these items are not listed, use the Add/Remove Hardware program in Control Panel to reinstall these drivers.
9. If the system is configured to dual-boot to another operating system, confirm that the CD-ROM drive functions in the other operating system. If the CD-ROM drive does not function correctly in MS-DOS or in another operating system, contact the manufacturer of the drive for help.

http://support.microsoft.com/?kbid=314096
AfterDawn Addict
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13. December 2006 @ 08:39 _ Link to this message    Send private message to this user   
here is another onr even i can understand



PC Troubleshooting the CD Rom / DVD Drive

How to troubleshoot a Windows PC CD Rom Drive.

* Will it boot from a recovery CD? If so then the drive is working and it is a Windows software problem (usually drivers).

* Reset the BIOS (Re-boot and tap the F2 Key, Press F9 (Default Settings), Press F10 (Save and Exit)

* Uninstall and replace the drivers using Device Manager under Administrator Privileges - right click on My Computer / Properties / Hardware / Device Manager - expand CD Rom/DVD line item. Right click on the items below and select uninstall drive on the pop-up menu. Re-boot the system and Plug and Play will automatically detect the CD Rom drive and re-install the drivers for you.

* Try a different media - some brands will just not work correctly with a given CD Rom drive. Watch out for compatibility problems with Maxell, Memorex and Macromedia CDs.

* Check for noises - ticking noise => check CD ensure that it is not cracked. Check to ensure that the CD is mounted correctly on the spindle. Ensure the drive has enough time to spin up.

* Access Light - is light on?

* Is the CD Clean?

* Check error messages in Event Viewer. Start / Settings / Control Panel / Administrative Tools / Computer Management (or Event Viewer)

* Check for software updates - check your manufacturer's web site for software updates and drive updates. Check for QSI firmware updates.

* For DVD - trying to write to DVD but it is READ ONLY?

* Perform Diagnostics Test. This methodology varies from manufacturer to manufacturer.

* Perform a Recovery or Operating System Repair preferably.

* Send in for service if all above fails.

Here is another approach to try:

Sometimes drivers get corrupted so the first thing is to delete the drivers and then let Windows automatically re-install them for us.

FOR WINDOWS 95/98/Me you must use SAFE MODE (Press F8 at startup).

Log on as administrator and remove the drivers for the DVD and the controller secondary channel. You must do both. Create a checkpoint, if possible, before performing any updates.

Right click on My Computer / Properties / Hardware / Device Manager

Click on the + to expand DVD / CD Rom Drives - this will show your DVD drive. Right Click and select remove/uninstall.

Click on the + to expand IDE ATA/ATAPI controller - this will show your channels. Select Secondary Channel and then right click and remove/uninstall. DO NOT DO THE PRIMARY CHANNEL as that is your hard drive.

Shutdown your system and then reboot.

Let Windows detect the NEW HARDWARE and then try the DVD again.

Other Potential Issues:
Check the media - what brand of DVD are you using?
There are known issues with some brands of DVD-R, DVD-RW.
Check your registry settings for the DVD.
Check the BIOS to ensure that IRQ 15 is assigned to the Secondary IDE Channel

Check out WinGuides for registry tweaks and driver links at WinGuides

Export your current registry before performing any tweaks.

Please check to ensure that your master/slave is configured correctly. See Tweak XP

From Device Manager:
Click on IDE ATA/ATAPI controller and then open the Secondary IDE channel.
Click on the Advanced Settings tab.
If your DVD-ROM is the master and your CDRW is a slave then change the device 0 Transfer Mode to "PI0 Mode" using the drop down menu
If your CD-ROM is master and the DVD-ROM is slave then change the device 1 Transfer Mode to PI0 Mode using the drop down menu.

Restart your computer.
pio4030
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13. December 2006 @ 09:01 _ Link to this message    Send private message to this user   
i have the original samsung dvd-rom drive that came with the computer. when i right click on the drive, it says the device is working correctly. when i put in the cd, its starts to spin, green light lits, and then it comes to a stop, when i right click on the drive it says there is not disc. what can i do, there is no roll back driver, and there is no new driver available. thanks again.
AfterDawn Addict
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13. December 2006 @ 09:04 _ Link to this message    Send private message to this user   
Try cleaning your laser.

Take a cottun bud with some rubbing alcohol and, using the alcohol tip, rub your drives laser for ten seconds, in little circles. Now take the dry tip and rub, again in little circles, untill dry. Make sure no residue is left on the drive.

That might help your drive with reading the disks. This sounds like a laser problem though, to me.


pio4030
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13. December 2006 @ 09:39 _ Link to this message    Send private message to this user   
where is the laser. do i have to take apart the computer to do this or can i just open the drive. i know its the lens i have to clean.
AfterDawn Addict
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13. December 2006 @ 10:06 _ Link to this message    Send private message to this user   
Originally posted by pio4030:
i have the original samsung dvd-rom drive that came with the computer. when i right click on the drive, it says the device is working correctly. when i put in the cd, its starts to spin, green light lits, and then it comes to a stop, when i right click on the drive it says there is not disc. what can i do, there is no roll back driver, and there is no new driver available. thanks again.

Go into Device Manger, find it, uninstall it, then re-boot. If it still doesn't work, replace it.
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AfterDawn Addict
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13. December 2006 @ 10:07 _ Link to this message    Send private message to this user   
Originally posted by pio4030:
where is the laser. do i have to take apart the computer to do this or can i just open the drive. i know its the lens i have to clean.
Open the drive and look inside it. But, as MysticE said, you'll most likely need a new one.


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