|
need help installing my new dvd burner(external)
|
|
Junior Member
|
16. December 2006 @ 16:08 |
Link to this message
|
|
This message has been edited since posting. Last time this message was edited on 20. December 2006 @ 17:12
|
|
Advertisement
|
  |
|
|
Junior Member
|
16. December 2006 @ 16:35 |
Link to this message
|
|
it seems ive tryed everything
This message has been edited since posting. Last time this message was edited on 17. December 2006 @ 14:46
|
Moderator
|
16. December 2006 @ 17:15 |
Link to this message
|
|
Hi info10456
They're usually just plug and play and use the windows drivers.
What the make and model?
How are you connecting by a usb 2.0 port?
Might just try 1st disconnecting the drive, power it down, reboot the pc and power on and plug back in.
|
Junior Member
|
17. December 2006 @ 10:41 |
Link to this message
|
Originally posted by binkie7:
Hi info10456
They're usually just plug and play and use the windows drivers.
What the make and model?
How are you connecting by a usb 2.0 port?
Might just try 1st disconnecting the drive, power it down, reboot the pc and power on and plug back in.
http://www.iomagic.com/Products/show_all...odID=IDVD16DDME
yes ive tryed the one in the front & back of my comp.
|
Junior Member
|
17. December 2006 @ 10:47 |
Link to this message
|
Originally posted by binkie7:
Hi info10456
They're usually just plug and play and use the windows drivers.
Might just try 1st disconnecting the drive, power it down, reboot the pc and power on and plug back in.
tryed that didnt work
|
Senior Member
|
17. December 2006 @ 11:14 |
Link to this message
|
|
info10456- Did the usb Jacks on computer work before you bought the external Drive ? With other devices ? a camera or Flash drive perhaps ? If so As much as I would hate to be the Bearer of bad news then maybe your External drive is Bad ? have you tried your external drive on another computer & if so does it work then ? if so than the burner is okay & the computer is at fault ? Even if your Usb jacks are Usb 1 & the drive is Usb 2 it should still work albeit slower ! Wish I could be more helpful than this ! Hope you sort it out soon ! Have you tried replacing your usb cable ? perhaps the drive & computer are okay & the cable is bad? Hope it works out better for you soon ,Merry Xmas info10456!!!!!!!!!!!!! Ciao!
|
Junior Member
|
17. December 2006 @ 11:34 |
Link to this message
|
Originally posted by BIGTOXY69:
info10456- Did the usb Jacks on computer work before you bought the external Drive ? With other devices ? a camera or Flash drive perhaps ? If so As much as I would hate to be the Bearer of bad news then maybe your External drive is Bad ? have you tried your external drive on another computer & if so does it work then ? if so than the burner is okay & the computer is at fault ?
yes i had a flash drive in there just yesterday & my sister always uploads pics from her phone onto the comp.
i only have 1 comp. & my friends live kinda far=(
it seems that one of them has to be broken huh..............damn
|
Moderator
|
17. December 2006 @ 12:25 |
Link to this message
|
|
From the link you gave this one comes w/ a driver cd - have you installed those? (thinking you more than likely have but never hurts to ask :) )
Any other usb cable you can try?
When it's connected does Windows even see it in my computer or check device manager and see if there's anything there.
|
Junior Member
|
17. December 2006 @ 12:29 |
Link to this message
|
|
|
Junior Member
|
17. December 2006 @ 12:33 |
Link to this message
|
|
|
Moderator
|
17. December 2006 @ 12:48 |
Link to this message
|
|
Ok when you put in the install cd in it should just start with the installation instructions. The files showing in the pics would be installed then thru the installer. Did that not happen?
Oh do you mind editting your 1st post? The link is throwing the thread out of whack :)
|
AfterDawn Addict
|
17. December 2006 @ 13:10 |
Link to this message
|
|
Bigtoxy69 has the right idea. Since the USB socket seems to work, then it's probably the USB cord-connection itself, or the optical drive is not working and not sending a signal. Are you powering the drive up? It should have a power cord to plug into. Will it light up? Will the tray open?
One thing is sure the pc is not recognizing the drive otherwise it would be listed in device manager under CD/DVD drives, with a drive letter and as a USB device. Binkie7 said it right this is basically plug and play.
First try another USB cord. Then try the drive on another pc. Is this a brand new drive or just new to you? If it was just bought, I would go back to the store and have them see if one of their pcs will recognize it. And if they don't I would ask for a replacement both drive and usb cord.
|
Junior Member
|
17. December 2006 @ 14:51 |
Link to this message
|
Originally posted by garmoon:
Bigtoxy69 has the right idea. Since the USB socket seems to work, then it's probably the USB cord-connection itself, or the optical drive is not working and not sending a signal. Are you powering the drive up? It should have a power cord to plug into. Will it light up? Will the tray open?
One thing is sure the pc is not recognizing the drive otherwise it would be listed in device manager under CD/DVD drives, with a drive letter and as a USB device. Binkie7 said it right this is basically plug and play.
First try another USB cord. Then try the drive on another pc. Is this a brand new drive or just new to you? If it was just bought, I would go back to the store and have them see if one of their pcs will recognize it. And if they don't I would ask for a replacement both drive and usb cord.
thats what i was thinking. yeah it seems to be working & everything but its like the signal isnt making it to my comp.
how am i sopposed to get another one do they sell them seperate?
its brand new
its not exactly a computer store but it does have a computer section
can i really exchange it after i opened & everything??
|
Moderator
|
17. December 2006 @ 14:59 |
Link to this message
|
|
Yes you should be able to do an exchange at least I would think. Hey if it doesn't work take it back. I would.
What store was it? Big chains usually have good return policies.
You can buy usb cables separately. Happen to have an extra one or maybe one being used for something else you can try?
edit to add: txs for editting the post!
This message has been edited since posting. Last time this message was edited on 17. December 2006 @ 14:59
|
Junior Member
|
17. December 2006 @ 15:08 |
Link to this message
|
Originally posted by binkie7:
Yes you should be able to do an exchange at least I would think. Hey if it doesn't work take it back. I would.
What store was it? Big chains usually have good return policies.
You can buy usb cables separately. Happen to have an extra one or maybe one being used for something else you can try?
edit to add: txs for editting the post!
it was from staples.
nope plus the usb cable is not the same on both ends the one for the burner is in kind of a half octagon shape
|
Moderator
|
17. December 2006 @ 15:47 |
Link to this message
|
|
Then you should be good returning/exchanging it since it's from Staples.
If you near me I'll drop a cable by - I seem to have a collection of them :)
|
Junior Member
|
17. December 2006 @ 16:00 |
Link to this message
|
Originally posted by binkie7:
Then you should be good returning/exchanging it since it's from Staples.
If you near me I'll drop a cable by - I seem to have a collection of them :)
u live in maryland i think itll be a sorter trip to just go back to the staples store
|
Junior Member
|
17. December 2006 @ 16:08 |
Link to this message
|
|
any body know any stores that are guarenteed to have to have the cord
|
Moderator
|
17. December 2006 @ 16:20 |
Link to this message
|
|
Staples sells them, Best Buy, Circuit City, Office Max, Office Depot.
Pretty common to find in those stores.
|
|
Advertisement
|
|
|
AfterDawn Addict
|
18. December 2006 @ 02:50 |
Link to this message
|
|
Staples should take it back, heck they were taking back used print cartridges that cost $1.59 and giving $3 credit! LOL
|
