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afterdawn.com > forums > software specific discussion > nero discussion > nero 7 ultra edition
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Nero 7 Ultra Edition
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djr0728
Newbie
_ 		24. December 2006 @ 04:38 _ Link to this message    Send private message to this user   
I still cannot get the patent activiation after trying the following:
1) uninstall with clean tool
2) download and install latest version fom web site using purchased serial number with all firewalls off.
3) install from purchased disc all firewalls off

3weeks I have been trying to get an answer.
I emailed Techsupport and they suggested the above, I phoned in and was told I emailed the wrong department and needed to email the patent activation department. I have gotten a confirmation that my email was received but no resolution to the problem.

ANY SUGGESTIONS WOULD BE GREATLY APPRECIATED.

HAPPY HOLIDAYS
DR.
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laddyboy
AfterDawn Addict
_ 		24. December 2006 @ 07:08 _ Link to this message    Send private message to this user   
You might try deleting any Nero/Ahead references from your registry.

Did you have a previous version installed?

Will the software install in trial version mode?
[ + quote]
djr0728
Newbie
_ 		29. December 2006 @ 13:41 _ Link to this message    Send private message to this user   
There was a trial version prior to me trying the purchased version.
I did use a registry cleaner after removing the program.

Thanks
[ + quote]
laddyboy
AfterDawn Addict
_ 		29. December 2006 @ 14:52 _ Link to this message    Send private message to this user   
Do a search for "nero" or "ahead" and delete anything found.

You might try going back to a restore point prior to the trial version and installing.

As a last resort, backup your data, reformat your HDD, and reinstall all software including the OS.
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djr0728
Newbie
_ 		31. December 2006 @ 08:50 _ Link to this message    Send private message to this user   
Going back to a restore point prior to the trial version did the trick.
I am a happy transcoder now.
Thanks and best wishes for the New Year.
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laddyboy
AfterDawn Addict
_ 		31. December 2006 @ 09:21 _ Link to this message    Send private message to this user   
You're welcome and Happy New Year back at ya!
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