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Nero 7 - Unexpected Exception
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GetDaBuzz
Newbie
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7. January 2007 @ 09:36 |
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I had less trouble with Adaptec's Easy CD Creator in 1996, on my 2x HP $500 burner.
I wish Ahead would worry more about the competency of their burning software, and less about the infestation of every piece of media on my system.
No matter what operation I am trying with my Nero 7, whether it is burning a DVD from an image, or copying a DVD of home movies, or looking at it crosseyed and saying "Boo!", I get a message from Windows that Nero.exe has encountered an error and needs to shut down. Nero says that it got an "Unexpected Exception". As far as I can tell, it doesn't even spin the drive up. It just croaks.
This POS software is more tempramental than a Las Vegas drag queen. I have already followed much of the advice I've seen listed here. I removed an old Roxio installation, used "Roxio Zap", used the Nero cleaner tools, de-installed Nero, cleaned again, re-installed Nero, tried burning, more failure, updated, failed again, and all errors are exactly the same.
I wish I could return this, but CompUSA doesn't accept returns of opened software. Anyway, here is my log, should anyone have the slightest idea what transgression I have committed against the Nero Gods. Any advice, short of Santeria-like chicken sacrifices, is welcome.
Thanks,
Buzz
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM
NT-SPTI used
Nero Version: 7.5.9.0
Internal Version: 7, 5, 9, 0
Recorder: <PIONEER DVD-RW DVR-106D>Version: 1.08 - HA 1 TA 0 - 7.5.9.0
Adapter driver: <IDE> HA 1
Drive buffer : 2000kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <PIONEER DVD-RW DVR-106D>Version: 1.08 - HA 1 TA 0 - 7.5.9.0
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
DiskPeripheral : WDC WD2500JB-32FUA0 atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD1200BB-00CAA0 atapi Port 1 ID 0 DMA: On
DiskPeripheral : Maxtor 4D080H4 atapi Port 1 ID 1 DMA: On
DiskPeripheral : Maxtor 6Y160P0 YAR4 ultra Port 2 ID 0 DMA: Off
CdRomPeripheral : PIONEER DVD-RW DVR-106D1.08 ultra Port 2 ID 2 DMA: Off
CdRomPeripheral : PLEXTOR CD-R PX-W5224A1.03 ultra Port 2 ID 3 DMA: Off
=== CDRom-Device-Map ===
PIONEER DVD-RW DVR-106D D: CDRom0
PLEXTOR CD-R PX-W5224A E: CDRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1023MB (1048044kB)
Free physical memory: 600MB (614588kB)
Memory in use : 41 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
7.1.2007
Burn DVD Image
12:05:28 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
12:05:29 PM #2 IMAGEGEN -10 File ImageGen.cpp, Line 366
Image was written as DAO.
DAOI:
MediaCatalogNumber = ''
TocType = 0x20
Finalized = 1
First/Last Track = 1 / 1
1: ISRC = ''
Blocksize = 2048
TrackMode = 'TRM_DATA_MODE1'
TrackConfig = 0x00
First/Last Index = 0 / 1
Index0FilePos = 0, Index1FilePos = 0, NextTrackFilePos = 3408953344
CUES:
MTYP: Mediumtype = DVD (old format) (0x1C)
Image file name: <C:\Documents and Settings\Buzz\My Documents\My ISO Files\Aeon1.nrg>
12:05:29 PM #3 Text 0 File Burncd.cpp, Line 3451
Turn on Disc-At-Once, using DVD media
12:05:29 PM #4 Text 0 File DlgWaitCD.cpp, Line 306
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1664527 (369:53.52, 3251MB)
12:05:29 PM #5 Text 0 File DlgWaitCD.cpp, Line 318
Write in overburning mode: NO (enabled: CD)
12:05:31 PM #6 Text 0 File DlgWaitCD.cpp, Line 2903
Recorder: PIONEER DVD-RW DVR-106D, Media type: DVD-R
Disc Manufacturer: -
Disc Application Code: 0, Disc Physical Code: 0
12:05:31 PM #7 Text 0 File DlgWaitCD.cpp, Line 490
>>> Protocol of DlgWaitCD activities: <<<
=========================================
12:05:31 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 821
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - DVD-ROM)
2 indices, index0 (150) not provided
original disc pos #0 + 1664528 (1664528) = #1664528/369:53.53
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1664528 blocks [D: PIONEER DVD-RW DVR-106D]
--------------------------------------------------------------
12:05:31 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 1024
Prepare [D: PIONEER DVD-RW DVR-106D] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x20; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3408953344, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 1664528 | 0 | 0x00
0 | 1 | 1 | 0x41 | 1664528 | 0 | 0x00
1664528 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
12:05:31 PM #10 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
12:05:31 PM #11 Phase 24 File dlgbrnst.cpp, Line 1746
Caching of files started
12:05:31 PM #12 Text 0 File Burncd.cpp, Line 4278
Cache writing successful.
12:05:31 PM #13 Phase 25 File dlgbrnst.cpp, Line 1746
Caching of files completed
12:05:31 PM #14 Phase 36 File dlgbrnst.cpp, Line 1746
Burn process started at 2x (2,770 KB/s)
12:05:31 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2743
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0
12:06:07 PM #16 Text 0 File Burncd.cpp, Line 5888
Unexpected exception
12:06:07 PM #17 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
12:06:10 PM #18 Text 0 File Cdrdrv.cpp, Line 10467
DriveLocker: UnLockVolume completed
12:06:10 PM #19 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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zeiram
Suspended due to non-functional email address
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14. January 2007 @ 22:35 |
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at a guess i'd say that this is your problem.
PIONEER DVD-RW DVR-106D1.08 ultra Port 2 ID 2 DMA: Off
CdRomPeripheral : PLEXTOR CD-R PX-W5224A1.03 ultra Port 2 ID 3 DMA: Off
You need to get your dma turned back on
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laddyboy
AfterDawn Addict
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15. January 2007 @ 05:47 |
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Hello.
zeiram is correct about the DMA. Here's a guide for remedying the problem:
http://forums.afterdawn.com/thread_view.cfm/260038
Nero also isn't identifying the actual disk manufacturer which may be troublesome if you're using some el cheapo media. Good media is Verbatim, Taiyo Yuden, and Made in Japan labeled Fuji and Sony disks.
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AfterDawn Addict
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15. January 2007 @ 06:26 |
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You device map shows a bunch of drives:
Quote:
DiskPeripheral : WDC WD2500JB-32FUA0 atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD1200BB-00CAA0 atapi Port 1 ID 0 DMA: On
DiskPeripheral : Maxtor 4D080H4 atapi Port 1 ID 1 DMA: On
[DiskPeripheral : Maxtor 6Y160P0 YAR4 ultra Port 2 ID 0 DMA: Off
CdRomPeripheral : PIONEER DVD-RW DVR-106D1.08 ultra Port 2 ID 2 DMA: Off
CdRomPeripheral : PLEXTOR CD-R PX-W5224A1.03 ultra Port 2 ID 3 DMA: Off
Is it even possible to enable DMA on the DVD drives and the Maxtor 6Y160P0? Do you have that option in Device Manager?What buss are these three drives on? PCI?
I have a raid controller plugged into mine and don't have that option.
Have you ever had these drives working correctly?
BTW, I could not agree more:Quote:
I wish Ahead would worry more about the competency of their burning software, and less about the infestation of every piece of media on my system.
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laddyboy
AfterDawn Addict
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15. January 2007 @ 11:08 |
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I don't do raids. Good catch FF.
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AfterDawn Addict
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15. January 2007 @ 18:32 |
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Thanks laddyboy,
All those drives caught my eye. I've got a couple of fast hard drives on my raid setup and not optical drives.
Could that be the problem here? That's why I was wondering if it had ever worked. I had not seen this configuration before.
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laddyboy
AfterDawn Addict
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16. January 2007 @ 03:02 |
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I would move the two opticals to Port 1 and the hard disks on Port 1 to Port 2 on the RAID and give that a try.
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GetDaBuzz
Newbie
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16. January 2007 @ 05:38 |
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Thanks, guys. I did some more reading on the problem and discovered that there may be possible conflicts between the Promise controller card I have plugged into the PCI bus, and the nForce2 chipset on my motherboard. I moved the opticals to channel 2 on the motherboard IDE, and the problem was immediately eliminated.
The funny thing was that everything BUT Nero was reporting that the DMA for the drives on the secondary controller were on.
Thanks, again!
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