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j_holmes
Member
_ 		20. January 2007 @ 09:57 _ Link to this message    Send private message to this user   
Hi guys,

I am trying to fix a friends PC and am asking for any advice. For some reason XP (Home) is not recognizing the CD-ROM drive. I see that it has power and when the PC reboots the light flashes as normal. When I checked the Device Manager the devise isn't in the list. Plus it is not listed in 'My Computer'. As well, some how they corrupted the Control Panel. When I try to open it a message stating 'Windows Explorer has encountered a problem and needs to close' appears.

So far I disconnected the drive, rebooted, shut down, reconnected drive hoping Windows would recognize it again. Didn't work though.

Any feedback will be greatly appreciated.

Thanks
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This message has been edited since posting. Last time this message was edited on 20. January 2007 @ 09:58
ddp
Moderator
_ 		20. January 2007 @ 14:25 _ Link to this message    Send private message to this user   
i presume the bios sees the drive? any error codes? did you try a system restore to before the problem started?
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j_holmes
Member
_ 		20. January 2007 @ 14:35 _ Link to this message    Send private message to this user   
Thanks for replying.

I ended up taking my drive out of my PC and installing it into his and it found the new hardware right away.

I assume he needs a new CD-ROM drive then. Right? Or could be a driver issue still?

Thanks
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ddp
Moderator
_ 		20. January 2007 @ 14:44 _ Link to this message    Send private message to this user   
try friend's drive if yours is seen as windows uses it's own driver. if still not seen by both bios & windows than replace.
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