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modchipstore.com problem
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eternal4
Newbie
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30. January 2007 @ 16:56 _ Link to this message    Send private message to this user   
Has anyone have this problem? I order M3 Perfect Adapter (Mini SD Version) and Passcard 3, + the card reader and they only ship me the M3 Perfect Adapter and the card reader but the package was missing the Pass card 3. Did I get rip off... What can I do about it? Combohttp://www.modchipstore.com/NDS-Nintendo-M3-Adaptor-and-passcard-3-combo-GBA-mini-SD-16373.html
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Member
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30. January 2007 @ 17:01 _ Link to this message    Send private message to this user   
leave "support" a "ticket" via "contact us". they might get back to you in a timely matter. then wait and see if they contact you. wait like a week or so.

if they don't in 2 or so weeks, go to the better business bureau. bbb should know who modchipstore is...

hope everything gets resolved.

XBuyer's Guide for the Confused and the DS NewcomerZ: http://forums.afterdawn.com/thread_view.cfm/466339#2829654
jgarces07:The shoulder buttons on my DS (not Lite) are not working. Any advice?
nintenut:This is going to sound a bit odd, but it works, put your lips around the trigger and blow really hard, it works.
bee_cup: My DS Lite L button don't work...
nintenut: Put your mouth on it and blow, gets the dust out, and sounds obscene!

This message has been edited since posting. Last time this message was edited on 30. January 2007 @ 17:04

eternal4
Newbie
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30. January 2007 @ 17:31 _ Link to this message    Send private message to this user   
I think I'm just gonna call my credit card company to deal with this. I did a quick search and wow so many complaints about modchipstore and some with complaints like mines. I wish I bought from another store... What store has a good reputation to buy from?
Member
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30. January 2007 @ 17:44 _ Link to this message    Send private message to this user   
good idea. the only other store i can think of is divineo.com (spelling?)

just but the passcard3 from them.

XBuyer's Guide for the Confused and the DS NewcomerZ: http://forums.afterdawn.com/thread_view.cfm/466339#2829654
jgarces07:The shoulder buttons on my DS (not Lite) are not working. Any advice?
nintenut:This is going to sound a bit odd, but it works, put your lips around the trigger and blow really hard, it works.
bee_cup: My DS Lite L button don't work...
nintenut: Put your mouth on it and blow, gets the dust out, and sounds obscene!
Senior Member
_
30. January 2007 @ 19:40 _ Link to this message    Send private message to this user   
heh.. at least CONTACT them to see if they'll do anything. normally they'll be more than happy to fix problems for you.

don't just leave it up to your credit card company.. thats just lame and bad online shopping tactics.

i guarantee you.. ANY store will be more than happy to assist you before having to deal with your credit card company.

Supercard Guide: http://forums.afterdawn.com/thread_view.cfm/392560

M3's, Supercard's, R4's, DS-X, and more: http://www.modmyds.com
eternal4
Newbie
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30. January 2007 @ 20:08 _ Link to this message    Send private message to this user   
I will give them a day to resolve this issue before I go to my credit card company. Hopefully they do.. but from reading the threads I found on google, it doesn't look too promising.
Member
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31. January 2007 @ 06:13 _ Link to this message    Send private message to this user   
I've personally ordered from them several times and never had any problems with them. But I don't know how good they are with resolving problems because I didn't have an issue.

At least give them a chance to correct the problem. They do a lot of business so they probably don't want to lose your business. See what they say.

Wii baby!
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eternal4
Newbie
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31. January 2007 @ 10:50 _ Link to this message    Send private message to this user   
So I receive a reply from them which is pretty quick. Here is the conversation. I'm going to give them the benefit of the doubt that they made a mistake. Hopefully they resolve this issue.


-------------------------------------------------------------------

Eternal4

Hello, I did not receive "Pass Card 3" in the mail today when I receive my package. My package that I receive order today included only the M3 Perfect Adapter and the Card Reader. It was missing the "Pass Card 3".... Please can you let me know what is going on. I am very concern right now.

Please contact me asap. I do not wish to elevate this to my credit card company, which I will if I do not receive a prompt reply by tomorrow evening. I hope to get this issue resolve soon. Thank you.

------------------------------------------------------------------

Cust Service - ModChipStore.com

are you sure you did not receive it? have you checked the entire packaging? what is the order #?
Let us know if you have any other questions we can help you with.

Opening a new ticket will delay our response time, please only reply to this ticket.
Thanks
Customer Service

--------------------------------------------------------------------

Eternal4

I did not get the pass card 3 in the DHL envelope. I open the package myself and saw only 2 items. There was only the M3 Perfect Adapter and the Card Reader in the package. My order number #128***. Please resolve this issue, thank you.
eternal4
Newbie
_
2. February 2007 @ 11:35 _ Link to this message    Send private message to this user   
Issue resolved with modchipstore, just gotta be aggressive.

-----------------------------------------------------------------------
Eternal4

I will resolve the issue myself tomorrow with my credit card company, if the issue is not resolved by tomorrow and you can deal with my credit card company instead. I am very disappointed with your customer service response and procrastination.

-----------------------------------------------------------------------

Cust Service - ModChipStore.com

we have refunded you
Transaction ID: ******6628
Payment Method: XXXX3117
Amount: (***.**)
Customer Name:
Let us know if you have any other questions we can help you with.

Opening a new ticket will delay our response time, please only reply to this ticket.
Thanks
Customer Service

--------------------------------------------------------------------
Eternal4

Thank you for resolving the issue fast.
Member
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2. February 2007 @ 18:40 _ Link to this message    Send private message to this user   
nice...

~cheers for getting your money back!~

*cheers:i've been on too many forums that have people from the UK.

XBuyer's Guide for the Confused and the DS NewcomerZ: http://forums.afterdawn.com/thread_view.cfm/466339#2829654
jgarces07:The shoulder buttons on my DS (not Lite) are not working. Any advice?
nintenut:This is going to sound a bit odd, but it works, put your lips around the trigger and blow really hard, it works.
bee_cup: My DS Lite L button don't work...
nintenut: Put your mouth on it and blow, gets the dust out, and sounds obscene!
modchipst
Newbie
_
8. February 2007 @ 08:45 _ Link to this message    Send private message to this user   
if you guys are having any issues, please email me directly at jarrett@modchipstore.com or jarrettmodc@gmail.com and ill help you out as much as i can

MCS
Scathe
Newbie
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21. July 2007 @ 06:17 _ Link to this message    Send private message to this user   
They tried to rip me off too and I have threatened to involve my credit card company as well if they do not refund my money.
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22. July 2007 @ 03:46 _ Link to this message    Send private message to this user   



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