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afterdawn.com > forums > software specific discussion > nero discussion > nero 7 essentials - help with grayed out option
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Nero 7 Essentials - Help with Grayed out Option
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Mgoblue44
Suspended due to non-functional email address
_ 		27. March 2007 @ 03:42 _ Link to this message    Send private message to this user   
'Make your own DVD-Video'option is grayed out and will not let me select it. It is the only option that is grayed out. I bought the Software in Jan. 07 and option was OK then.

Thank you.
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binkie7
Moderator
_ 		27. March 2007 @ 19:14 _ Link to this message    Send private message to this user   
Try doing a clean install - have your serial # handy.
Uninstall Nero - run the clean tool.
Reboot - run a registry cleaner like the free ccleaner - use the issues and cleaner options.
Reinstall Nero - here's the latest - 7.8.5.0.
When it get to the part about the serial # if one is there check and make sure it's the same as the one you purchased.
if not enter the one you purchased.

Reboot and see if the option is back.
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Mgoblue44
Suspended due to non-functional email address
_ 		28. March 2007 @ 06:11 _ Link to this message    Send private message to this user   
Thank you very much for your advise, it is well appreciated. I will try that. I may have trouble since my software was bundled with the burner I bought and can't seem to locate a serial #. I will check with my retailer, thank you again. I will advise.
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gwendolin
AfterDawn Addict
_ 		28. March 2007 @ 12:22 _ Link to this message    Send private message to this user   
If you click on the FLAME in StartSmart it will reveal your serial number.
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Mgoblue44
Suspended due to non-functional email address
_ 		1. April 2007 @ 05:14 _ Link to this message    Send private message to this user   
Thank you much for your help, I followed all those steps and it worked. I do however get a message saying that it is only a 30 day trial. Is it possible that Nero would only bundle trial software with a brand new DVD burner ?

Gwendolin - That did indeed reveal my serial number. Thank you for your time.
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binkie7
Moderator
_ 		1. April 2007 @ 09:43 _ Link to this message    Send private message to this user   
Usually the bundled Nero software w/ the burner is an oem version and while it's not a demo you may not have all the apps available like Vision. Just depends.

Check the serial # - sounds like it just has the demo # from the new install.

Click on the flame again then go to license. Check this # - see if it's the same one you wrote done before you uninstalled. If it's not click add then add your number. Highlight the demo one (wrong one) and click remove.
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