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Wednesday 18.3.2026 / 04:57
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afterdawn.com > forums > software specific discussion > nero discussion > error when trying to update nero v.7
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Error when trying to update Nero v.7
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yoyo33
Newbie
_ 		24. May 2007 @ 20:29 _ Link to this message    Send private message to this user   
I keep receiving the following error message when I try to either
RE-install Nero 7 or UPDATE Nero 7.

>>> "The installed version is not compatible with Nero 7. Please
>>> update or uninstall before you install Nero 7."

Originally I had Nero 7 installed and working ok on my computer. Then I saw the update that was available at www.nero.com. I downloaded this and tried to update my current version. I received the above error message, so I deleted the entire version 7 and reinstalled it. THEN tried to update it again.. STILL the same error message.

What am I missing?
[ + quote]
attar
AfterDawn Addict
_ 		26. May 2007 @ 04:26 _ Link to this message    Send private message to this user   
Did you use the 'Nero clean tool' first?

http://forums.afterdawn.com/thread_view.cfm/335614
[ + quote]
yoyo33
Newbie
_ 		26. May 2007 @ 13:43 _ Link to this message    Send private message to this user   
Hey that seemed to work, I found the tool here:
http://www.nero.com/nero7/eng/Nero_7_Clean_Tool.html

I wonder why they didn't mention this somewhere on the installation/update page...

Nero support seems to be rather poor.. Tech support doesn't ever answer. ..
[ + quote]
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