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Nero says DVD has burned successfully but disc is still blank
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heartborn
Newbie
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24. June 2007 @ 14:54 |
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Hello all!
Recently I have encountered a problem creating video DVDs using Nero. I have found that when I attempt to burn a video file to DVD, Nero says the burn was completed successfully but the DVD is still blank.
Initially I had no problem and I have been using Nero Vision for years. Suddenly, on the same machine, I receieved an error while burning a disc and tried again. Ever since then I receive no errors but the video files do not appear on the disc.
I updated my DVD writer's firmware. I also installed an up-to-date version of Nero, but I am still having the same problem.
Could the issue be with the media? I am also concerned that my DVD writer may have somehow been disabled. Please help!
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Senior Member
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24. June 2007 @ 16:40 |
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Post a history or error log so we can take a look.
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zapatero
Suspended due to non-functional email address
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24. June 2007 @ 17:20 |
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This has happened to me occasionally because the disc is not inserted properly on the drive tray. I always verify burns, in every case the problem was detected in the verification.
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MichaelP1
Suspended permanently
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24. June 2007 @ 19:29 |
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We shall go to the end,we shall fight in France,we shall fight on the seas and oceans,we shall fight with growing confidence and growing strength in the air,we shall defend our Island,whatever the cost may be,we shall fight on the beaches,we shall fight on the landing grounds,we shall fight in the fields and in the streets,we shall fight in the hills;we shall never surrender
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heartborn
Newbie
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29. June 2007 @ 12:55 |
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Thanks guys, sorry for the delay in my reply. I have already tried verifying burns, but no luck there. I also had this problem already with an older version of Nero, but I will give that a second try if I can't resolve the problem.
Having said that, here is my most recent history file:
Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM
NT-SPTI used
Nero API version: 7.0.1.4
Using interface version: 7.0.0.0
Installed in: C:\Program Files\Nero\Nero 7\Core\
Application: ahead\NeroVision
Internal Version: 7, 0, 1, 4
Recorder: <_NEC DVD_RW ND-3520AW> Version: 3.07 - HA 1 TA 0 - 7.0.1.4
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
=== Scsi-Device-Map ===
DiskPeripheral : WDC WD600BB-00CAA1 nvatabus Port 0 ID 0 DMA: Off
DiskPeripheral : WDC WD2000JB-00REA0 nvatabus Port 0 ID 1 DMA: Off
CdRomPeripheral : _NEC DVD_RW ND-3520AW nvatabus Port 0 ID 2 DMA: Off
=== CDRom-Device-Map ===
_NEC DVD_RW ND-3520AW D: CDRom0
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (83886080) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1023MB (1047856kB)
Free physical memory: 344MB (352528kB)
Memory in use : 66
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Enabled (1)
21.6.2007
NeroAPI
8:09:32 PM #1 Phase 111 File APIProgress.cpp, Line 278
DVD-Video files sorted
8:09:32 PM #2 SPTI -1065 File SCSIPassThrough.cpp, Line 323
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1065)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0xFA 10 00 00 00 00 00 00 06 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
Buffer x06751c00: Len x6
8:09:32 PM #3 SPTI -1065 File SCSIPassThrough.cpp, Line 323
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1065)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0xFA 10 00 00 00 00 00 00 06 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
Buffer x06751c00: Len x6
8:09:33 PM #4 Text 0 File ThreadedTransfer.cpp, Line 525
ReadBuffer-Pipe got 262144KB of Memory
8:09:33 PM #5 Text 0 File Reader.cpp, Line 124
Reader running
8:09:33 PM #6 Text 0 File Writer.cpp, Line 113
Writer D: _NEC DVD_RW ND-3520AW running
8:09:33 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)
8:09:33 PM #8 ISO9660GEN -11 File Geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)
8:09:33 PM #9 Text 0 File Burncd.cpp, Line 3342
Turn on Disc-At-Once, using DVD media
8:09:33 PM #10 Text 0 File DlgWaitCD.cpp, Line 279
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2219359 (493:11.34, 4334MB)
8:09:33 PM #11 Text 0 File DlgWaitCD.cpp, Line 291
Write in overburning mode: NO (enabled: CD)
8:09:33 PM #12 Text 0 File DlgWaitCD.cpp, Line 2578
Recorder: _NEC DVD_RW ND-3520AW, Media type: DVD+R
8:09:33 PM #13 Text 0 File DlgWaitCD.cpp, Line 458
>>> Protocol of DlgWaitCD activities: <<<
=========================================
8:09:33 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2219360 (2219360) = #2219360/493:11.35
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2219360 blocks [D: _NEC DVD_RW ND-3520AW]
--------------------------------------------------------------
8:09:33 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [D: _NEC DVD_RW ND-3520AW] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4545249280, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2219360 | lead-out | 1 | 0x41 | 0x00
8:09:33 PM #16 Text 0 File SCSIPassThrough.cpp, Line 36
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
8:09:33 PM #17 Phase 24 File APIProgress.cpp, Line 278
Caching of files started
8:09:33 PM #18 Text 0 File Burncd.cpp, Line 4176
Cache writing successful.
8:09:33 PM #19 Phase 25 File APIProgress.cpp, Line 278
Caching of files completed
8:09:33 PM #20 Phase 36 File APIProgress.cpp, Line 278
Burn process started at 16x (22,160 KB/s)
8:09:33 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
8:09:33 PM #22 SPTI -1066 File SCSIPassThrough.cpp, Line 323
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24 00 00 C0 00 07
Buffer x06813200: Len x804
8:09:33 PM #23 SPTI -1065 File SCSIPassThrough.cpp, Line 323
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1065)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0xFA 10 00 00 00 00 00 00 06 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
Buffer x06751c00: Len x6
8:09:33 PM #24 SPTI -1065 File SCSIPassThrough.cpp, Line 323
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1065)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0xFA 10 00 00 00 00 00 00 06 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
Buffer x06751c00: Len x6
8:09:33 PM #25 Text 0 File DVDPlusRW.cpp, Line 666
Start write address at LBA 0
DVD high compatibility mode: Yes
8:15:17 PM #26 Text 0 File WriterStatus.cpp, Line 116
<D: _NEC DVD_RW ND-3520AW> start writing Lead-Out at LBA 2219360 (21DD60h), length 0 blocks
8:15:17 PM #27 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
8:15:49 PM #28 SPTI -1065 File SCSIPassThrough.cpp, Line 323
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1065)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0xFA 10 00 00 00 00 00 00 06 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
Buffer x06751c00: Len x6
8:15:49 PM #29 SPTI -1065 File SCSIPassThrough.cpp, Line 323
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1065)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0xFA 10 00 00 00 00 00 00 06 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
Buffer x06751c00: Len x6
8:15:49 PM #30 Phase 37 File APIProgress.cpp, Line 278
Burn process completed successfully at 16x (22,160 KB/s)
Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 10/23/2006 2:26:34 PM
File 'Drivers\PXHELP20.SYS': Ver=3.00.33a, size=36528 bytes, created 10/23/2006 2:26:34 PM (Prassi/Veritas driver for win 2K)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
====== *** NeroAPI, History File *** ======
I hope there is some useful info in there. Any input would be appreciated.
This message has been edited since posting. Last time this message was edited on 2. July 2007 @ 21:11
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Senior Member
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29. June 2007 @ 13:04 |
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heartborn,
First off you need edit out your serial numbers, they are the first 5 lines of your post. You don't want others to use them
Next, you need to get your DMA turned back on:
CdRomPeripheral : _NEC DVD_RW ND-3520AW nvatabus Port 0 ID 2 DMA: Off
Here's a guide from binkie7 for that:
http://www.burningbits.com/forum/viewtopic.php?t=2986&highlight=
This might cure your problem in itself.
Looks like you have the latest firmware, but I don't see where your drive is recognizing your media. What are you using to burn to?
You can also try one of the free burning programs to test if your burner is operating correctly. I also use ImgBurn.
This message has been edited since posting. Last time this message was edited on 29. June 2007 @ 13:14
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heartborn
Newbie
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2. July 2007 @ 21:22 |
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Thanks for the tips! Unfortunately, I had some issues here as well. I'll use screenshots to help explain.
My Device manager was laid out slightly differently than the one in Hobbit's example, but I was able to navigate my way through. IN any event, we can see my two IDE channels here; the first IDE bus has two hard drives in it, those look to be set to use DMA:
The secondary channel contains only my combo drive; DMA seems to be set to default here, but just as in the other window, it is greyed out. That concerns me a bit.
I'm hoping this helps to narrow down the problem. As of right now it looks like some other setting that this is all dependent upon may be disabled.
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heartborn
Newbie
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2. July 2007 @ 21:28 |
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Oh yes, the media I am using is Memorex DVD+R 16x. Previously I used different media and had no trouble with it, but I don't see why this media should be an issue. Has anyone had bad experiences with it?
Upon looking at the menus again and playing quickly with the buttons and checkboxes, I have a rather more complex list of choices:
I had foolishly overlooked the "let BIOS choose" check box :-(
Which of these modes should I choose?
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MichaelP1
Suspended permanently
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2. July 2007 @ 23:29 |
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your DMA settings are ok
on the memorex its NOT the best choice . its considered low grade media and alot of people have problems with it. using Taiyo Yuden and or Verbatim is the much better choice.
and its a very good possibility your NEC drive doesn't like the memorex either
We shall go to the end,we shall fight in France,we shall fight on the seas and oceans,we shall fight with growing confidence and growing strength in the air,we shall defend our Island,whatever the cost may be,we shall fight on the beaches,we shall fight on the landing grounds,we shall fight in the fields and in the streets,we shall fight in the hills;we shall never surrender
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AfterDawn Addict
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3. July 2007 @ 01:01 |
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Although the version of Nero you are using is a good stable version, there has been several updates since then...some good and others horrible...I use and recommend 7.5.9.0, which is available here
http://www.filehippo.com/download_nero_7_premium/?1881
Quote:
nvatabus Port
You will find that in most logs, for some reason that it shows DMA as being OFF..which is not the fact.
Slow your burn to 4X and get rid of those Memorex
Quote:
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 10/23/2006 2:26:34 PM
You have Roxio installed, it clashes with Nero, to remove, run this zapper http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml
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heartborn
Newbie
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8. July 2007 @ 17:56 |
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Thanks to everyone for your input. Special thanks to Gwen, the roxio zapper seemed to do the trick! I burned a DVD earlier today successfully.
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