HP NC6120

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25. June 2007 @ 13:31

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When i start this laptop most of the time stucks at the HP INVENT logo. I changed the hard drive , i did a memory test and a HDD test they both work ok. Anybody with ideas what the problem could be ?

Intel Pentium 4 3.2GHz, Radeon X700Pro 256MB PCIe, SuperMicro P4SCI ATX Motherboard, 800MHz FSB, 2 x 2GB DDR2800, GB LAN, 2 x WD 250GB SATA2 Hard Drives, Wireless Microsoft Keyboard and Mouse, LG 19" LCD.

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5 product reviews

25. June 2007 @ 13:49

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when does the logo appear?

Before post?
After windows xp is loaded?

Member

25. June 2007 @ 13:54

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when i start the computer thats when it appears , before windows xp is loaded sometimes it starts but most of the time doesnot.

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5 product reviews

25. June 2007 @ 13:55

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Is it possible to get into the bios all the time?

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25. June 2007 @ 13:59

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well yes but i have to press the F10 button so many times so that it goes in and it take quiet a long time to get in. But yes i can get into the bios.

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5 product reviews

25. June 2007 @ 14:02

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Try reflashing the bios with a new update. Instructions + Bios update usually can be found on your computer manafacturers website!

ddp

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25. June 2007 @ 14:11

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http://h20000.www2.hp.com/bizsupport/Tec...EnvOID=1093#120

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25. June 2007 @ 14:19

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thanks ddp. I think i got a little problem, i dont have a floppy disk drive . Do you think i can put it on a Cd ?

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5 product reviews

25. June 2007 @ 14:20

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Yes you can. However id advise you use a flash usb stick as it makes it easier to backup your orig bios.

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25. June 2007 @ 14:24

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Ok will put it on a flash disk but how do i do a back up as am reflashing a bios for a first time ?

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5 product reviews

25. June 2007 @ 14:26

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The flashing utility should make this very easy for you. Should be an option like to backup press (Y) or something like that.

ddp

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25. June 2007 @ 14:26

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bios update program might ask you if you want to backup up old bios

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5 product reviews

25. June 2007 @ 14:28

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Heh, ddp we truely are giving this guy the full AD service :)

ddp

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25. June 2007 @ 14:29

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but don't we always!!

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25. June 2007 @ 14:32

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When i download the file and extract the files a rom.exe file is created then it asks me to format the floppy disk but nothing happens as i dont have a floppy disk drive how do i change it to the flash driver location ?

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5 product reviews

25. June 2007 @ 14:35

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This app should help:

here

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10. July 2007 @ 13:05

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Ok i bought a USB Floppy disk drive and then downloaded this file http://h20000.www2.hp.com/bizsupport/Tec...G_I23875-109136 the extracted it and run the file rom.exe the i boot the laptop from the USB floppy disk drive and then it only shows me "FreeDOS" thats it any idea of the problem ?

This message has been edited since posting. Last time this message was edited on 11. July 2007 @ 12:11

ddp

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11. July 2007 @ 12:21

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did you do what hp says here?
HOW TO USE:

Obtain a formatted 1.44-MB diskette.
Attach external USB diskette drive.
Download the SoftPaq .EXE file to a directory on your hard drive.
Execute the downloaded file and follow the on-screen instructions. When prompted, insert the formatted diskette into the diskette drive to create the bootable diskette.
NOTE: After the diskette has been created, the SoftPaq .EXE file downloaded in Step 3 can be deleted, if desired.

Power Off the notebook.
IMPORTANT: DO NOT TURN OFF POWER TO THE COMPUTER WHILE COMPLETING STEP 6!

Make sure the newly created ROMPaq diskette is still in Drive A: and Power On the notebook. Follow the on-screen instructions to upgrade the System BIOS

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11. July 2007 @ 12:32

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Well i guess that the SoftPaq .EXE is the sp33794.exe file that you download if yes then i did everything it says. Then i set in the Bios to boot from USB Floppy then save and all it shows me is FreeDOS.I also went to the HP shop in Botswana to get some info of how much it can cost and what the problem could be and they said that it wouldnt be the processor nor the motherboard so i guess its only the bios but how can i flash it with this problem ?