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Nero transcoding problem
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helly77
Newbie
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19. July 2007 @ 23:59 |
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everytime we try to burn a dvd using nero vision 4, we manage to create the menu, get to the 'burn option' and then after a few minutes of transcoding it crashes and says it has encountered an error and needs to close.
we have no idea what the problem is and it is driving us crazy... any help would be appreciated :)
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AfterDawn Addict
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20. July 2007 @ 00:49 |
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Go here, locate your History log and post it so we can take a look
Nero 6 history log location: Program Files>Ahead>Nero>NeroHistory.txt
Nero 7 history log location: Program Files>Nero>Nero 7>Core>NeroHistory
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helly77
Newbie
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20. July 2007 @ 01:22 |
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there doesnt seem to be a history file there :(
HELP!!!
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AfterDawn Addict
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20. July 2007 @ 01:28 |
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If you are using Vista then the location is
Desktop/Your Comp Name/App Data/Roaming/Ahead/Nero History
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helly77
Newbie
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20. July 2007 @ 01:29 |
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helly77
Newbie
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20. July 2007 @ 01:33 |
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we have xp.... not vista :(
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helly77
Newbie
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20. July 2007 @ 02:13 |
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when it stops working, we get the microsoft error reporting thingy, and no history file in the nero directory...
we are getting really frustrated with this and would seriously appreciate any help that you could give :)
thanks in advance.
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Guyy
Member
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20. July 2007 @ 04:41 |
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Hi There,
Nero History log is requested because it'll help members pinpoint the exact reason why your nero is crashing.
Failing that, please provide more information - is it an .avi file you're trying to transcode?
What nero version are you using?
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helly77
Newbie
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20. July 2007 @ 16:36 |
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i understand why the log is requested, but i cant post it because it simply isnt there.
we are using nero 7 (vision 4)
have windows XP SP2
are trying to encode avi files
it starts transcoding and you can see it in the little preview window, then all of a sudden it stops...
then the wiondows error window pops up saying nero has encountered a problem and needs to close,
no further information is given.
I would really appreciate your help and am sorry that i cant post the log...
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Guyy
Member
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21. July 2007 @ 00:09 |
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Not to worry, there's usually a way around these things ...
You can use the free VSO DivxToDVD to convert your .avi file to a DVD format and then burn it with Nero BurningRom.
Download here
and guides here
This message has been edited since posting. Last time this message was edited on 21. July 2007 @ 00:35
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Guyy
Member
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21. July 2007 @ 00:33 |
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After you're done with the above project, you could consider re-installing your nero.
First, Please make sure you have your Nero 7 serial number so you can reinstall Nero
Then, download and run Nero 7 cleantool, from here.
And download & install the latest Nero 7 update from here.
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helly77
Newbie
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22. July 2007 @ 00:34 |
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it wont even transcode using divx or avi2mpg...
every piece of software we have tried just shuts down about 5 minutes into the process...
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wildy
Newbie
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22. July 2007 @ 10:27 |
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i have the same problem tried to convert with other program it halts after a few mins
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fatman07
Suspended due to non-functional email address
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3. August 2007 @ 05:48 |
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i Also have a similar problem where i make a menu and as soon as i press burn it says:
unable to prpare data for recording:Prepare Session Failed:Transcoding of videos failed
I have a log of what nero says it will help in diagnosing the problem if you want me to send that in i will
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