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Need computer help!!
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PkTHPS
Junior Member
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4. August 2007 @ 13:31 |
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When i start my computer ( im on a different one right now) it shows a message fatal system error C000021A. I tried to fix this problem by putting the xp disc in and making it boot up so i can "repair". I click "repair" and it requires an admin password but i never remembered entering a password in. Any suggestions? i realllly dont want to reformat it because i have alot of files on the computer that i dont want deleted. =/ Is there any other way i can fix it without deleting my hardrive?
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Senior Member
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4. August 2007 @ 14:06 |
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I dont think there is any other way....
As for the password thing, try your own password, the one at the log in screen. (If you have one) Or maybe try leaving it blank?
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AXT
Suspended due to non-functional email address
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4. August 2007 @ 17:51 |
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Try this link:
http://support.microsoft.com/default.aspx?scid=kb;en-us;156669
Basically
Patches KB893066, KB890923, KB890859 and KB893086 might be the cause of your problem
1. Insert the Windows XP startup disk in your floppy disk drive or
insert
the Windows XP CD in the CD drive or in the DVD drive, and then restart
your computer.
Note When you receive the following message, press a key to start your
computer from the Windows XP CD:
Press any key to boot from CD
Note Your computer must be configured to start from the CD drive or the
DVD drive.
For more information about how to configure your computer to start from
the CD drive or the DVD drive, see the documentation that came with your
computer or contact the computer manufacturer.
2. When you receive the Welcome to Setup message, press R to start the
Recovery Console.
Note Multiple options will appear on the screen.
3. Select the Windows XP installation in question.
Note You must select a number before you press ENTER, or the computer
will restart. Typically, only the 1:
C:\Windows selection is available.
4. If you are prompted to type an administrator password, do so. If you
do not know the administrator password, press ENTER. (Typically, the
password is blank.)
Note You will not be able to continue if you do not have the
administrator password.
5. At the command prompt, type cd $ntuninstallKB.........HERE THE
NUMBER OF THE PATCH.....$\spuninst, and then press ENTER.
Note After you complete this step, you cannot stop the removal
process.
6. At the command prompt, type batch spuninst.txt, and then press
ENTER.
7. After the Ptach is removed, type exit, and then press ENTER oo
Uninstall the Next
please uninstall the patches
KB893066
KB890923
KB890859
KB893086
by Murray
This message has been edited since posting. Last time this message was edited on 4. August 2007 @ 17:56
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AfterDawn Addict
1 product review
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4. August 2007 @ 19:38 |
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@PkTHPS
I feel your pain. Awhile ago I had to use my windows cd to "repair". And when it asked me for my administrator password I was really confused since I had never set one. I believe when it asked me for my password I just hit "Enter" on my keyboard and it worked. I would give it a shot. And if it doesn't work post back with exactly what happens if it doesn't work and/or what it says (errors,error codes, etc).
"Some people have no damn sense." - Nephilim, March 27 2007 @ 18:08 |
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PkTHPS
Junior Member
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4. August 2007 @ 20:56 |
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I think entering the blank might of worked because it allowed me to type stuff after. I typed the them but all of them said "command not reconized" =/
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PkTHPS
Junior Member
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4. August 2007 @ 21:04 |
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I forgot to add that this happened after i ran spybot search and destory in safe mode then when i restarted it, the problem occured.
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AfterDawn Addict
1 product review
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4. August 2007 @ 22:39 |
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After hitting enter you should not have to enter any more codes/passwords. You should just have to type "repair" (without the quotes) or something similar. Again if you can write down what the screens you see say I can most likely tell you what you need to do.
"Some people have no damn sense." - Nephilim, March 27 2007 @ 18:08
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carlwit
Newbie
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5. August 2007 @ 03:59 |
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AfterDawn Addict
1 product review
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5. August 2007 @ 08:41 |
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@carlwit
We have already established that it isn't a password problem. Mearly some quirks in how the repair function works.
"Some people have no damn sense." - Nephilim, March 27 2007 @ 18:08
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PkTHPS
Junior Member
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5. August 2007 @ 16:48 |
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I'm not sure what to do now.
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AfterDawn Addict
1 product review
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5. August 2007 @ 18:59 |
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What do the prompts on the screen say? Do they say "Type repair and hit enter to continue"? If so after hitting enter when asked for a password type repair and hit enter, or type yes and hit enter. I have done this on many occasions for different computers and except for the administrators password incident the whole thing was otherwise very straightforward. PkTHPS if you can not either tell me what your screen says or follow the directions shown on screen then there is no way I will be able to help you.
"Some people have no damn sense." - Nephilim, March 27 2007 @ 18:08
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PkTHPS
Junior Member
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6. August 2007 @ 08:35 |
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It says "enter the admin password" then i press enter and it just says C:\Windows. Could it be because I have Xp professional on that computer but i am using a XP home edition cd?
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AfterDawn Addict
4 product reviews
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6. August 2007 @ 08:52 |
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Nope, that's it. The recovery console is a DOS prompt.
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AfterDawn Addict
1 product review
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6. August 2007 @ 09:20 |
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"Some people have no damn sense." - Nephilim, March 27 2007 @ 18:08
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AfterDawn Addict
4 product reviews
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6. August 2007 @ 09:22 |
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WOW, I'm bookmarking those!
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PkTHPS
Junior Member
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6. August 2007 @ 10:11 |
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I tried the website you gave me "repair windows in eight commands". When i got to the step where i was to enter del boot.ini it said "no matching files were found".
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Senior Member
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6. August 2007 @ 11:03 |
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just try the chkdsk /r /f
i7 3770 12GB ram terrabyte sata drive 1 750Gb sata drive 285GTX graphics Sony dvdwriter same NZXT Nemesis case
Still playing Black Hawk Down why did I upgrade?
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AfterDawn Addict
1 product review
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6. August 2007 @ 11:38 |
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If it couldn't locate your boot.ini file then that is the most likely reason you are unable to boot. There may be other issues we do not know about yet, but boot.ini is essential to the proper booting of Windows.
"Some people have no damn sense." - Nephilim, March 27 2007 @ 18:08
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AfterDawn Addict
4 product reviews
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6. August 2007 @ 11:40 |
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Agreed, that file is probably the cause of the issue.
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AfterDawn Addict
1 product review
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6. August 2007 @ 11:47 |
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Actually on second thought just continue with that "eight steps" guide. Just pass over the boot.ini step and see how things turn out, because according to the site the next step after deleting the boot.ini is this...
Quote:
Now for the most important step of our process, the BOOTCFG /REBUILD command which searches for pre-existing installations of Windows XP and rebuilds sundry essential components of the Windows operating system, recompiles the BOOT.INI file and corrects a litany of common Windows errors.
And that sounds like it should solve your problems.
"Some people have no damn sense." - Nephilim, March 27 2007 @ 18:08
This message has been edited since posting. Last time this message was edited on 6. August 2007 @ 11:48
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AfterDawn Addict
1 product review
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6. August 2007 @ 12:14 |
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Pulled right from microsofts site. How to repair/replace a damaged/missing boot.ini file...
Quote:
This issue may occur if the Boot.ini file is missing, damaged, or contains incorrect entries.
RESOLUTION
To resolve this issue, start the computer from the Windows XP CD, start the Recovery Console, and then use the Bootcfg.exe tool to rebuild the Boot.ini file. To do this, follow these steps: 1. Configure the computer to start from the CD-ROM or DVD-ROM drive. For information about how to do this, see your computer documentation, or contact your computer manufacturer.
2. Insert the Windows XP CD-ROM into your CD-ROM or DVD-ROM drive, and then restart your computer.
3. When you receive the "Press any key to boot from CD" message, press a key to start your computer from the Windows XP CD-ROM.
4. When you receive the "Welcome to Setup" message, press R to start the Recovery Console.
5. If you have a dual-boot or multiple-boot computer, select the installation that you have to use from the Recovery Console.
6. When you are prompted, type the administrator password, and then press ENTER.
7. At the command prompt, type bootcfg /list, and then press ENTER. The entries in your current Boot.ini file appear on the screen.
8. At the command prompt, type bootcfg /rebuild, and then press ENTER. This command scans the hard disks of the computer for Windows XP, Microsoft Windows 2000, or Microsoft Windows NT installations, and then displays the results. Follow the instructions that appear on the screen to add the Windows installations to the Boot.ini file. For example, follow these steps to add a Windows XP installation to the Boot.ini file: a. When you receive a message that is similar to the following message, press Y:
Total Identified Windows Installs: 1
[1] C:\Windows
Add installation to boot list? (Yes/No/All)
b. You receive a message that is similar to the following message:
Enter Load Identifier
This is the name of the operating system. When you receive this message, type the name of your operating system, and then press ENTER. This is either Microsoft Windows XP Professional or Microsoft Windows XP Home Edition.
c. You receive a message that is similar to the following:
Enter OS Load options
When you receive this message, type /fastdetect, and then press ENTER.
Note The instructions that appear on your screen may be different, depending on the configuration of your computer.
9. Type exit, and then press ENTER to quit Recovery Console. Your computer restarts, and the updated boot list appears when you receive the "Please select the operating system to start" message.
Heres a link to the whole article.
"Some people have no damn sense." - Nephilim, March 27 2007 @ 18:08
This message has been edited since posting. Last time this message was edited on 6. August 2007 @ 12:15
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PkTHPS
Junior Member
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6. August 2007 @ 18:56 |
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I completed the How to repair/replace a damaged/missing boot.ini file but the computer still had the error. =/
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AfterDawn Addict
1 product review
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6. August 2007 @ 20:12 |
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Well the only other thing I can think of for you to do, is to take out your harddrive and connect it to a PC with the exact same OS/Service Pack as yours with the same partition setup as yours and to copy the boot.ini file from the working pc to the non-working pc. I have never done this and am not sure if it will work but what have you got to lose right?
"Some people have no damn sense." - Nephilim, March 27 2007 @ 18:08
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PkTHPS
Junior Member
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6. August 2007 @ 20:15 |
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Maybe. Am I missing a Boot.ini file?
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AfterDawn Addict
4 product reviews
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7. August 2007 @ 02:22 |
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Possibly, I'm not sure what the repair process does, but I can imagine if there isn't one there at all there could be issues.
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