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DON'T be conned into BUYing from Model-gadget/KlickStore.com; EMAILs and/or FOUL LANGUAGE = BAN
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x_tatz_x
Newbie
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16. February 2009 @ 07:17 |
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I have been following this thread as just like all of you I too ordered an R4 card from klickstore on the 22nd January and it never arrived. As most of you seemed to get some responses by phoning the company, I did this and had my R4 card sent out that day and it arrived last Friday!! I was so excited and I felt bad that I had actually doubted them as they seemed under so much stress to fulfil all of our orders. I had work all day on Friday and as I wasn't sure what to do with my R4 card my friend helped me out as she had bought about 5 from klickstore for herself and her family (with no trouble at all) We spent hours uploading games o the sd card and my excitment grew as I was just about to finally play on the ds I bought weeks ago for the first time....only to find that te actual R4 card doesn't work!!!! Every part of it is fine apart from the R4 card so I warn you...when you do get yours, test it out with one game before spending hours putting games on just to be disappointed!!!
Hopefully I won't have too much trouble getting a new one but i'll keep you posted!
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doggman
Suspended due to non-functional email address
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17. February 2009 @ 08:48 |
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Hi guys and girls.. Just wanted to chip in again and see if all is going well on the model gadget front...
Both a friend and i have ordered loads from this website and had no problems with either delivery or with Products... maybe sometimes you do get faulty items, that is the way with electronics, i spoke to the guy when i placed my first order and he was very helpful.. I think he is just so swamped with orders that he cant cope...
As a comment on the supposed fake DS Lites, i have some of these and have taken them apart ( i refurbish them) and have found that these are in fact refurbished Nintendo DS lites in After market shells.
My comments if any on these are that they are very badly refurbed in some cases.
removed
Hope you all get your goods safely
This message has been edited since posting. Last time this message was edited on 17. February 2009 @ 12:34
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Junior Member
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17. February 2009 @ 09:54 |
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Match his prices and wait over 2 weeks lol mate they can be got cheaper and recieved next day or so in uk look back threads dundeechipshop getting back in again and pcjerry also beat his price and ship out next day what you on about is take our money and use and make us wait and then add on for yourself lol id take your email out mate you will get banned even disguising it as you have
mr nobody
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doggman
Suspended due to non-functional email address
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17. February 2009 @ 10:05 |
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Double DD, Not seen them cheaper anywhere else... and hey yes i would be making money on them, you expect them at no mark up...
The reason he can do them next day is because he got them in stock... I dont, i would be buying them in for you specially... So yes it could take upto 2 weeks.. that is what the supplier states...
So let me get this straight you bag me for offering to do a service that
A: Makes me a few quid (is this not the idea of business
B: being honest about delivery times cos i dont hold stocks...
No worries tho, you have helped out everyone by giving them places to buy from... so no need of my help..
But thanks for the advice about getting banned...
Just Looked at both of the sites... and
dundeeChipshop OUT OF STOCK
PCJERRY = £13.49... thats Slightly cheaper cos of postage
This message has been edited since posting. Last time this message was edited on 17. February 2009 @ 10:12
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proff999
Newbie
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17. February 2009 @ 12:24 |
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Originally posted by doggman:
Hi guys and girls.. Just wanted to chip in again and see if all is going well on the model gadget front...
Both a friend and i have ordered loads from this website and had no problems with either delivery or with Products... maybe sometimes you do get faulty items, that is the way with electronics, i spoke to the guy when i placed my first order and he was very helpful.. I think he is just so swamped with orders that he cant cope...
As a comment on the supposed fake DS Lites, i have some of these and have taken them apart ( i refurbish them) and have found that these are in fact refurbished Nintendo DS lites in After market shells.
My comments if any on these are that they are very badly refurbed in some cases.
If anyone does need the R4 Cards or the TTDS cards i can match model gadget prices, but have to state payment is by paypal and the items can take upto 14 days to arrive, dude to buying direct from supplier...
Hope you all get your goods safely
Doggman,
I find it incredible that you have ordered "Loads" of stuff from this muppet with no problems when almost everyone has issues ordering one item. You then go on to blatantly advertise on here even though this is a forum about issues with MG etc.
It seems to me that you could be just another of MG's spin off companies pitching for business. If you want to help why not just post the details of where you get yours instead of trying to make money out of people who have already suffered at the hands of one con merchant?
This message has been edited since posting. Last time this message was edited on 17. February 2009 @ 12:30
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Moderator
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17. February 2009 @ 12:36 |
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@doggman
No free advertising at aD so post edited.
BTW even though aD isn't a customer support site for other companies we allow this thread to remain open since it seems this is the only way people get their goods from them. That and as a warning.
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surfer72
Newbie
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17. February 2009 @ 12:46 |
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Just a heads up on my order.
After reading all these threads it seemed that the best way to get any results was to call the number listed in the past thread.
I phoned today and was told that my tickets I submitted over the past month may not have been answered as they are so busy!
Anyway I was told that my replacement R4SDHC will be in the post tomorrow. I will wait and see if it arrives this week.
I will let you all know if it arrives.
In the meantime I got an R4III SDHC from www.smartbuyeruk.com. Arrived within a couple of days and when I couldn't get it to work they replied to my e-mail within 10 minutes, YES just 10 minutes! loaded my R4 and not had any problems since.
I will say that if you do order the R4III upgrade don't drag and drop your folders, firmware and kernels onto your tf card as it won't load from your DS. Highlight all the files you want to copy, right click, copy then paste onto your tf card. I also found that I had to copy the R4 software folder(MoonShell.nds etc) onto the tf card then copy and paste the sub folders onto the main part of your tf.
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stevevjai
Newbie
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19. February 2009 @ 09:56 |
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guys if you want model gadget phone number i got it ^^
its 02088732310
schan
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Junior Member
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19. February 2009 @ 10:01 |
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hi surfer72 the reason this happens is because memory card is fake nothing to do with cart, seen this few times and tried genuine memory card drag and drop woked fine issue is with fake memory card you will find with the 4gb and larger if you get more than 99 games the also take till next julember to load or not at all
kk
mr nobody
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LondonGam
Newbie
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19. February 2009 @ 14:37 |
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I've since had another two friends, one who got his card after a week from model-gadget but another who got a broken card and didn't get any support - luckily I had another friend who I referred to NDS-Gear.com before model-gadget could cheat them of any more money :/
If you have an address and phone number for them, you can report them to Trading Standards and perhaps write to ask if they're evading tax or something like that. Considering they're "uncontactable" they must surely be doing something really, really dodgy!!!
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surfer72
Newbie
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19. February 2009 @ 16:04 |
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Hi Double DD my 4G tf card says its a Kingston brand not sure if its a fake, but got it to work.
Update on Klickstore...... R4 replacement came today and it works. Needless to say guys, if you are struggling to get a response via their ticket system and e-mail, call them and don't let them fob you off with excuses. I managed to get a 1G tf card out of them too, yes I know its not worth a lot of money but better me havin that as a way of getting some recorded delivery postage back (from sending the faulty R4 back) than nothing at all :o)
Don't think I will order from Klickstore again tho as they can't keep up with demand and really struggle with customer service, its a shame but not worth the stress and loss of money.
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sgardiner
Newbie
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21. February 2009 @ 11:36 |
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Come on Model Gadget - You've fleeced me as well. Sort this out please. Asking nicely here!
Transaction for the value of: GBP 117.05
Description: Purchase from www.model-gadget.com
From: CONSOLE PC COM LIMITED t/as RC HELI
Authorisation Date/Time: 14/Jan/2009 09:24:59
WorldPay's transaction ID: 1590586541
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stevevjai
Newbie
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21. February 2009 @ 18:07 |
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model gadget phoned me with this number 02088732310 100% working..hopefully u guys can sort out ur problems.
schan
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CK123
Newbie
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22. February 2009 @ 11:37 |
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I purchased an R4 in January this year, having previously purchased another 2 without any problem the previous year.
There was a fault on this R4 and I have tried constantly to obtain a refund since early February - still no joy!!!! Also trying to recover cost of return postage so looking at just over £30.00!
Keep promising to send my refund but this has never arrived. Have posted emails on their site at least a dozen times and have just had one response saying there was a problem with stock ordering and the refund would be sorted shortly.......still waiting!
NEW AT THIS - GOT A REPLY SAYING I'D POSTED THIS IN THE WRONG PLACE SO HOPEFULLY IT'S CORRECT THIS TIME.
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surfer72
Newbie
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22. February 2009 @ 14:26 |
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Hi CK123
You would be better to call them on the number listed on this thread. I rang about 2pm and they answered pretty quick. Have your original order number from your e-mail saying your R4 has been dispatched when you call and don't take no for an answer, if its getting too difficult to get your refund then get them to send you a replacement within three days of your phone call. Might be the only way to get something back.
See my comments on your rights as the consumer and where you stand on postage recovery or just ask for something in way of compensation like I did and get a memory card, I know it doesn't make up for poor service and the sheer annoyance of the lack of response but it is better than nothing.
Hope you get some results.
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peanut66
Newbie
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23. February 2009 @ 18:29 |
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Nice bit of info i will try it tommrow but im not holding my breth as i placed my order on the 25/11/08 and just incase anyone from klick store or model gadget is reading this sort it out my O/N is #7060 and my name is Ben Curtis hears hopeing
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CK123
Newbie
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24. February 2009 @ 02:23 |
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Hi
Just to let you all know I spoke to Model Gadget on the number given.
He eventually rang me back and I got an email confirmation that the monies had gone back into my account within 10 minutes of that conversation - money not in there yet but I am confident!
However disputing my return postage costs and won't pay them so I am £6.40 down.
Would never use the site again.
Thanks for your help
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sgardiner
Newbie
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24. February 2009 @ 03:39 |
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Originally posted by sgardiner:
Come on Model Gadget - You've fleeced me as well. Sort this out please. Asking nicely here!
Transaction for the value of: GBP 117.05
Description: Purchase from www.model-gadget.com
From: CONSOLE PC COM LIMITED t/as RC HELI
Authorisation Date/Time: 14/Jan/2009 09:24:59
WorldPay's transaction ID: 1590586541
Phoned him yesterday and he promises my R4s will be with me today. I'm holding my breath!!
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debirymer
Newbie
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24. February 2009 @ 12:56 |
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Hi,
I have been reading all your problems with Model-Gadget.com and I have the same one, as I placed an order on 27th Jan and my account was debited immediately.
I am still awaiting my order and have sent countless e-mails through their site. The only replies I have had state that they are closing my file as I have not responded!
Does anyone have a phone contact for them or any advice!
My transaction details are below.
Hope someone can help as I ordered this for some one else - trying to be helpful!
Thanks!
Transaction for the value of: GBP 30.48
Description: Purchase from www.model-gadget.com
From: CONSOLE PC COM LIMITED t/as RC HELI
Authorisation Date/Time: 27/Jan/2009 20:30:10
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Moderator
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24. February 2009 @ 13:02 |
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Originally posted by debirymer:
Does anyone have a phone contact for them or any advice!
This is (unfortunately) quite a common question in this thread, but i can't for the life of me see why. Their phone number is a few posts up on this very page, plus is posted at least once on more of the previous pages than i can remember.
..I'd politely request that some of you newcomers take the time to read at least the current page of replies before posting. You're quite welcome to post, but it's common sense to read previous information, if nothing else it helps those of you that need the help, to find help quicker as it's all already been answered to death. There's pages upon pages of advice here, we just ask that you at least try to help yourselves by reading it...
Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***This message has been edited since posting. Last time this message was edited on 24. February 2009 @ 13:06
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debirymer
Newbie
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24. February 2009 @ 13:40 |
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Hi
Thanks for advice as I have not used this forum before.
Perhaps I did not make myself clear - being a newcomer. I have of course read up through the last few postings and have tried ringing the phone number offered today but they cut me off each time.
I should have perhaps asked for any new contact details that anyone might have.
Hope this clarifies things a bit.
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Moderator
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24. February 2009 @ 13:59 |
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A-ha, i see. Maybe the little blighters are playing hard to get then, in which case this thread will no doubt be busy again then soon; i wonder what excuses we will be treated no next, we've had alleged postal delays due to snow etc etc, but now the weather's picked up we shall see what transpires..
Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
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Moderator
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24. February 2009 @ 20:17 |
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Quote:
i wonder what excuses we will be treated no next,
Is there another holiday coming up? That or maybe a strike will be next :)
FYI to all - in reality Model Gadget/Klickstore or whatever name they are doing business can not charge you card (debit/credit makes no diff) until services/goods are actually rendered if they are accepted MasterCard, Visa and I'm would think AMEX & Discover. They can authorize you card to make sure funds are available but that's about it until the goods are shipped/services rendered which most reputable places adhere to.
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CK123
Newbie
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25. February 2009 @ 01:52 |
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I am pleased to report that my refund has gone into my bank account today!
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ChrisJnz
Newbie
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27. February 2009 @ 18:57 |
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Hey everyone i bought an r4 from kick store it took 3 months to come, lol. So i found a new site www.GameTechUK.co.uk. Bought 5 from there and they were all sdhc and worked fine, only £19.99. YAY.
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