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afterdawn.com > forums > software specific discussion > nero discussion > help, can't uninstall nero 7
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Help, can't uninstall Nero 7
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belveder
Newbie
_ 		2. December 2007 @ 19:03 _ Link to this message    Send private message to this user   
I have Nero 7 installed on Vista (running as administrator) and cannot uninstalled it, it was uninstalling fine using Nero Clean but the computer crashed half way through and then when I rebooted the trouble started.

I can't delete the "Nero" or "Common Files/Ahead" directories because I get "access denied please remove protection" on all the dll's. I have tried in safe mode and with a minipe disc from boot with the same errors. I tried reinstalling Nero back over itself but once again the same errors.

I would really appreciate the help as this is really frustrating and I use Nero alot
[ + quote]
tripplite
Suspended due to non-functional email address
_ 		2. December 2007 @ 21:50 _ Link to this message    Send private message to this user   
nero released a removal tool for this such problem just download and run
here(select the one for 7, the others wont work well/at all)- http://www.nero.com/eng/downloads-cleantools.html




well you could go into the root folder of the program start>computer>open the Hard rive that contains nero>program folder, open it> open the folder named nero, AND INSIDE IT IS NERO 7 OPEN IT AND THEN OPEN ANOTHER FOLDER NAMED NERO, and find the UNINSTALLER and run it


[ + quote]
belveder
Newbie
_ 		2. December 2007 @ 22:39 _ Link to this message    Send private message to this user   
Thanks for the help, I was using the wrong Nero Clean, I downloaded the one for Nero 7 like suggested and it worked.

Thanks again
[ + quote]
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