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Runtime Error message Nero 8
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wgg1848
Newbie
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8. December 2007 @ 07:52 _ Link to this message    Send private message to this user   
Having installed Nero 8 Ultra, the error message 'Runtime error' appears and Nero does not open.
Any ideas please?
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AfterDawn Addict
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8. December 2007 @ 09:22 _ Link to this message    Send private message to this user   
was it a download? heard probs with that 50/50

Nothing here to see, move along folks.

wgg1848
Newbie
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8. December 2007 @ 10:10 _ Link to this message    Send private message to this user   
Installed from disc.
AfterDawn Addict
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8. December 2007 @ 13:04 _ Link to this message    Send private message to this user   
did you run nero clean tool before installation if you had any prevoius versions

+

http://my.nero.com/index.php?__path=Blog...F7100749&N...#0

Nothing here to see, move along folks.

This message has been edited since posting. Last time this message was edited on 8. December 2007 @ 13:08

wgg1848
Newbie
_
8. December 2007 @ 13:33 _ Link to this message    Send private message to this user   
I did not run the clean tool as this was not mentioned in the install instructions. I did have a previous edition of Nero, removed this using Add/Remove
I will remove this copy and do as you suggest.
Many thanks for your advice
wgg1848
Newbie
_
9. December 2007 @ 05:37 _ Link to this message    Send private message to this user   
Used clean-up without success error message still there.
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AfterDawn Addict
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9. December 2007 @ 08:45 _ Link to this message    Send private message to this user   
what operating system you running? vista?

found the below at that link...
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Startsmart failure

I had the same problem. I uninstalled Nero 8, deleted the Nero folder and ALL of it's contents under c:\program Files\Nero.( including stuff left behind from Nero 7) I also deleted any Nero icons from my desktop. I then went into msconfig and turned off my UAC for Vista. I then rebooted as required. I then tried to reinstall Nero 8, which asked for another reboot, which I did. Once I was rebooted a third time, I shut off my anti virus and allowed Nero 8 to continue it's installation. What I noticed different this time around with the UAC shut off was that after rebooting, Nero 8 RESUMED it's installation by itself, something it did not do the first time I installed it. I now have no problems whatsoever with Nero 8. I hope this helps others with the same runtime error that I had.

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also:

Smart start failure

HI Guys I had the same problem, just ran the installer again, repair option now no problems.

Nothing here to see, move along folks.

This message has been edited since posting. Last time this message was edited on 9. December 2007 @ 08:48

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