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HELP TO NEW USER!
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babyboo77
Newbie
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13. December 2007 @ 10:55 _ Link to this message    Send private message to this user   
PLEASE HELP! THIS IS SUPER STRESSING ME OUT!
Need to burn a DVD slideshow in NERO and when I double click on my NERO 6 software that came with my Memorex external buner, it doesn't start. .when i click again it says "application already running". . then i can't shut down and have to manually shut down . .. ROXIO was installed on my Dell when i got it with the CD burner. . do i need to uninstall ROXIO. . would this fix my problem?? I have projects to burn for the holidays and i was burning through the program i make my slideshow and that randomly stopped working due to a "burner conflict" that cannot be identified!
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Senior Member
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13. December 2007 @ 13:42 _ Link to this message    Send private message to this user   
Try uninstalling both, then reinstall nero and retry.

Uninstall nero using the clean tool from here (for 6)
http://www.nero.com/enu/downloads-cleantools.html

Uninstall roxio manually using the add/remove programs app, the use the roxio Zap tool found here to get rid of anything left behind.
http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml



Use Anydvd and believe
http://www.slysoft.com/en/anydvd.html
DVDFab HD Decrypter (free)... http://www.dvdfab.com/free.htm


Dont Worry Be Happy:)
babyboo77
Newbie
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13. December 2007 @ 15:20 _ Link to this message    Send private message to this user   
Thank you :) I tried it and followed it step by step, and it's still doing the same thing . . .when I first installed this a few months ago it was slow to open, but always did. .now all of a sudden i can't get it to open at all??? and it will completely freeze up the whole computer??? any other suggestions?
Senior Member
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13. December 2007 @ 22:06 _ Link to this message    Send private message to this user   
Can you remember if you installed anything prior to this happening?

Something changed and is causing a problem/conflict with nero, you can always try a system restore, restoring the PC/OS to a prior state before this started to happen.

Use Anydvd and believe
http://www.slysoft.com/en/anydvd.html
DVDFab HD Decrypter (free)... http://www.dvdfab.com/free.htm


Dont Worry Be Happy:)
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babyboo77
Newbie
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14. December 2007 @ 09:08 _ Link to this message    Send private message to this user   
I've only ever used NERO express one time since installing it becuase i have always burned thourgh my slideshow programs. . so it's hard to say how long ago it was working properly. . the changes i've made recently were updgrading to Internet Exporer 7 (which i just uninstalled last night), I also installed a HP printer, scanner, fax, which i haven't uninstalled yet, however i have burned successful SINCE installing the printer. . siwtching back to IE 6 seems to have helped in that i can bring up NERO SMART START screen, but i still can't get into EXPRESS which is where i need to go to burn i think
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