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Upgraded to Nero 8 and still problems occur
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Mokum67
Newbie
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10. January 2008 @ 14:55 _ Link to this message    Send private message to this user   
For about 1 year I am burning DVD's, but after a few burn problems were already starting. Reading a lot of Nero forums I decided now to place my desparate need for HELP!! on this forum.
First I thought it were the discs, so tried (-R) Maxwell & Memorex, (+RW) Philips & Maxwell. Now I ended up with Platinum (-R) which was recommended by 'professional' friends. Although I am working on a 'old box', it worked fine in the beginning, but now Nero keeps asking for "enter disc" and shows the message "disk drive: empty". The weirdest thing is that sometimes Nero starts burning, but not always finishes. After all these months I decided to upgrade to Nero Ultra 8 (coming from 7); is this a okay next-step or should I stay with 7?

The log below says it all, and waiting for the key to be ready, pppffff...

Please, can anyone help me with this one?

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 8.2.8.0
Internal Version: 8, 2, 8, 0

Recorder: <HL-DT-ST DVDRRW GSA-2164D>Version: 1.01 - HA 1 TA 1 - 8.2.8.0
Adapter driver: <USB 1.0> HA 1
Drive buffer : 2048kB
Bus Type : set to ATAPI
CD-ROM: <ASUS DVD-E616P3 >Version: 1.05 - HA 1 TA 0 - 8.2.8.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD200BB-60CVB0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : ASUS DVD-E616P3 atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
ASUS DVD-E616P3 D: CdRom0
HL-DT-ST DVDRRW GSA-2164D G: CdRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 40894464 (0) Byte
BUFE : 0
Physical memory : 255MB (261552kB)
Free physical memory: 72MB (73780kB)
Memory in use : 71 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

9.1.2008
ISO compilation
10:32:01 PM #1 Text 0 File SCSIPTICommands.cpp, Line 450
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

10:32:02 PM #2 Text 0 File Isodoc.cpp, Line 6655
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

10:32:02 PM #3 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)

10:32:04 PM #4 SPTI -1080 File SCSIPassThrough.cpp, Line 197
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x09af0cc0: Len x20

10:32:04 PM #5 SPTI -1080 File SCSIPassThrough.cpp, Line 197
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x09af0cc0: Len x20

10:32:04 PM #6 SPTI -1080 File SCSIPassThrough.cpp, Line 197
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x09af0cc0: Len x20

10:32:04 PM #7 SPTI -1080 File SCSIPassThrough.cpp, Line 197
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x09af0cc0: Len x20

10:32:04 PM #8 SPTI -1080 File SCSIPassThrough.cpp, Line 197
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x09af0cc0: Len x20

10:32:04 PM #9 Text 0 File Burncd.cpp, Line 3502
Turn on Disc-At-Once, using DVD media

10:32:05 PM #10 SPTI -1080 File SCSIPassThrough.cpp, Line 197
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x09af0cc0: Len x20

10:32:05 PM #11 SPTI -1080 File SCSIPassThrough.cpp, Line 197
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x09af0cc0: Len x20

10:32:06 PM #12 SPTI -1080 File SCSIPassThrough.cpp, Line 197
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x09af0cc0: Len x20

10:32:06 PM #13 SPTI -1080 File SCSIPassThrough.cpp, Line 197
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x09af0cc0: Len x20

10:32:06 PM #14 SPTI -1080 File SCSIPassThrough.cpp, Line 197
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x09af0cc0: Len x20

10:33:27 PM #15 Phase 40 File dlgbrnst.cpp, Line 1767
Aborted by user

10:33:28 PM #16 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

10:33:28 PM #17 Text 0 File DlgWaitCD.cpp, Line 2957
Recorder: HL-DT-ST DVDRRW GSA-2164D
Medium not present

10:33:28 PM #18 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: DVD R/RW, DVD DL, DVD-RAM.)

10:33:28 PM #19 Text 0 File SCSIPTICommands.cpp, Line 450
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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AfterDawn Addict

1 product review
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10. January 2008 @ 15:49 _ Link to this message    Send private message to this user   
Quote:
CD-ROM: <ASUS DVD-E616P3 >Version: 1.05 - HA 1 TA 0 - 8.2.8.0

The only things that jumps out is that your firmware is 2 versions old, thus your burner does not recognize the discs.

Quote:
10:33:28 PM #17 Text 0 File DlgWaitCD.cpp, Line 2957
Recorder: HL-DT-ST DVDRRW GSA-2164D
Medium not present

10:33:28 PM #18 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: DVD R/RW, DVD DL, DVD-RAM.)
Update your burner's firmware here, version 1.07 is available:
http://forum.rpc1.org/dl_firmware.php?download_id=2066

nero 8 is known as having lost of bugs yet. I would stay with 7, but that's me.


Piss me off, and I Will ignore You!

This message has been edited since posting. Last time this message was edited on 10. January 2008 @ 15:51

AfterDawn Addict
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10. January 2008 @ 18:06 _ Link to this message    Send private message to this user   
Quote:
Physical memory : 255MB (261552kB)
Free physical memory: 72MB (73780kB)
Memory in use : 71 %
You also have very little memory, it is recommended to have a minimum of 512mb RAM to burn successfully, suggest you add a further 256mb.



guide by ScubaPete http://www.dvdplusvideo.com/tutorial007.html Nero guide by alkohol http://www.dvdplusvideo.com/Guides/alkohol_guide3.html

New RipIt4Me + DVD Shrink + ImgBurn guid <==== Rip any DVDs http://forums.afterdawn.com/thread_view.cfm/422740 Guides by bbmayo..... http://webpages.charter.net/bacitup/
Xplorer4
Senior Member

4 product reviews
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12. January 2008 @ 17:24 _ Link to this message    Send private message to this user   
I would go for 1gb of ram.

http://www.newegg.com/Product/Product.aspx?Item=N82E16820231047
New egg has 2GB of RAM pretty cheap right now. Of course it depends on the pc as to the actual model you need but you get the idea.
PIZON
Newbie
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12. January 2008 @ 18:30 _ Link to this message    Send private message to this user   
NERO WORKS BEST WITH SONY BURNERS. I HAVE TRY'D OTHER BURNERS. I ALSO REMEMBER THIS SAME PROBLEM. SINCE I HAVE SWITCHED TO SONY, THAT ERROR HAS NEVER SHOWN ITS FACE. I'VE BEEN BURNING DVD'S FOR SEVERAL YEARS USING NERO. I TRY'D NERO 7 AND DIDNT LIKE THE NAVIGATION.
" IF ITS NOT BROKE, DONT FIX-IT " I WENT BACK TO NERO 6.
AfterDawn Addict

1 product review
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13. January 2008 @ 00:32 _ Link to this message    Send private message to this user   
Originally posted by PIZON:
NERO WORKS BEST WITH SONY BURNERS

I think that is a rather general statement backed up by no real evidence. You could say that a certain burner would be more compatible with certain media,and in his case that seems the case. You cannot blame Nero for media incompatibility. You had great success with your Sony burner. I have not had a failed burn in 2 years with my NEC burner-so I guess I could draw the conclusion that "Nero 7 works best with NEC burners".
Caps are considered impolite, seen as shouting:~)!Might want to turn them off(I think it was something written about it in the "Forum Rules"...maybe I am just mistaking!)
@Mokum67
The link I gave you to update the firmware, it is actually for your reader, not burner. Your burner seems to have an up to date firmware.

I don't know what the specs of your system are. You do indeed have very little RAM memory. You just have enough for your OS to run properly. If you do decide to buy more, make sure you buy the proper kind. It is not just about how much MB you have, but also how fast it is. You could achieve the same performance with 500MB fast memory that a different PC might be able to get with 1 GB of slower RAM, or even better.


Piss me off, and I Will ignore You!
Cernunos
Suspended due to non-functional email address
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13. January 2008 @ 14:44 _ Link to this message    Send private message to this user   
Nero 8 is stupid!!! I haven?t seen worst program upgrade! I installed it and it didn?t work on CDs at all. I was able to burn dvd but not CDs. In the end I removed 8 and installed back 7?.everything works just fine. Visually Nero 8 is also stupid and confusing?many settings are missing and everything is well?.STUPID!!!
AfterDawn Addict

1 product review
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13. January 2008 @ 15:08 _ Link to this message    Send private message to this user   
Originally posted by Cernunos:
Nero 8 is stupid!!! I haven?t seen worst program upgrade! I installed it and it didn?t work on CDs at all. I was able to burn dvd but not CDs. In the end I removed 8 and installed back 7?.everything works just fine. Visually Nero 8 is also stupid and confusing?many settings are missing and everything is well?.STUPID!!!

Someone is very unhappy with Nero 8! If Nero were a person, it could accuse you of libel!
Nero 8 is indeed buggy so far. I also have still a version of Nero 7 , and not thinking of upgrading yet. HoweverI am sure that there people , that have been successful with Nero 8.


Piss me off, and I Will ignore You!

This message has been edited since posting. Last time this message was edited on 13. January 2008 @ 15:09

Cernunos
Suspended due to non-functional email address
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13. January 2008 @ 16:30 _ Link to this message    Send private message to this user   
Unhappy?! That is so mild statement. I am very angry at Nero 8!!! They should?ve finished it and then release new version. This way I was busy all day long trying to figure out what is wrong with my computer. And it is all messed up! I with good luck to those people who can make it work?I will stick to Nero 7 from now on.
Mokum67
Newbie
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14. January 2008 @ 13:49 _ Link to this message    Send private message to this user   
Firstly I like to thank everybody for providing me with support and feedback regarding the problem I have logged on this forum.
You're great and I really appreciate your help in this.

Next what I did and what the status is now:
I have updated the Asus firmware but this did not solve the problem; Asus is just my reading drive and the problem is more with the external LG-burner.
Luckily I had the opportunity to plug-in another burner (Samsung SE-S204) to find out if my LG-burner is scewed up.
Guess what?
Nero did not report any errors, all media is recognized and it is burning CD's/DVD's like there is no tomorrow.

One more question for you specialist; someone told me that it is possible that some burners quit burning DVD's but still burn CD properly, or the other way around.
For me as an newbie, this sounds not very logically to me.
Can one of you shine a light on this topic?

Whether Nero 8 is really so bad, I can not tell. It works fine for me.
But I will follow the Nero forums closely, and if necessary step back to Nero 7.

Once again, many thanks 'specialists'!!
AfterDawn Addict

1 product review
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14. January 2008 @ 14:02 _ Link to this message    Send private message to this user   
It is possible for your drive to quit burning DVDs but still burn CDs. The DVD drives have 2 lasers built in, of two different wavelenghts, one for CDs and one for DVDs.
Did you find any firmware update for your burner?


Piss me off, and I Will ignore You!
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Mokum67
Newbie
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15. January 2008 @ 14:18 _ Link to this message    Send private message to this user   
@ Cyprusrom
The firmware on the LG-burner is already the latest version.
I guess one of the lasers is failing but I will test this shortly on the PC of someone else.
If I have news about this I let you know.
Related links
Download Nero from here.
How to burn DVDs with Nero? Read our guide from here.
Support AfterDawn and purchase your copy of Nero from here!
 
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