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wierd prob
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harkinsr9
Junior Member
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14. January 2008 @ 19:36 _ Link to this message    Send private message to this user   
hi when i start my pc, amd semphron 2600 1.8ghz 1 gb ram it boots up and works fine but when i switch on printer canon ip4200 the pc crashes and wont respond to anything if i press reset nothin happens i have to hold in the power button to switch it off when i restart it it wont boot up unless i turn the printer off. i,ve had the printer for about 18 months now and this is the first time this has started happening any suggestions
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ddp
Moderator
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14. January 2008 @ 22:39 _ Link to this message    Send private message to this user   
try another usb cable & also see if happens on all your usb ports. try printer on another pc to see if it does it or not. any exclamation marks in device manager? uninstall your usb ports in device manager & restart windows so can find new hardware & load it's drivers for the ports.
harkinsr9
Junior Member
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15. January 2008 @ 05:41 _ Link to this message    Send private message to this user   
tried other usb cable same result also tried different ports no luck unistalled usb ports but still same i,ve yet to try printer on another pc will try soon
Member
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15. January 2008 @ 05:59 _ Link to this message    Send private message to this user   
Could have something to do with the power management with the USB hub. I cant quite remember how to check, but its a possibility.

PC Specs:
E6750 C2D @ 2.66GHZ 1333FSB
1GB Corsair Value Ram 667MHZ/Transcend 2GB 800MHZ
EAH4650 512 Onboard
2x 250G Seagate SATA
harkinsr9
Junior Member
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15. January 2008 @ 08:06 _ Link to this message    Send private message to this user   
the printer is the only usb device to cause my pc to stop working and its usb 2.0 whereas ever other usb device is 1.0
Member
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15. January 2008 @ 08:07 _ Link to this message    Send private message to this user   
Sounds like you have a shoddy printer on your hands. Have you tried it with any other computers yet?

PC Specs:
E6750 C2D @ 2.66GHZ 1333FSB
1GB Corsair Value Ram 667MHZ/Transcend 2GB 800MHZ
EAH4650 512 Onboard
2x 250G Seagate SATA
harkinsr9
Junior Member
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20. January 2008 @ 11:23 _ Link to this message    Send private message to this user   
tried printer on mates pc it works fine also when i the usb ports on motherboard they dont pick up any hardware do i need a new motherboard or can i fix the usb ports
ddp
Moderator
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20. January 2008 @ 17:56 _ Link to this message    Send private message to this user   
do you have or can get a spare hd to do an experiment?
harkinsr9
Junior Member
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21. January 2008 @ 12:04 _ Link to this message    Send private message to this user   
yes i have a 30 gig slave
ddp
Moderator
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21. January 2008 @ 12:29 _ Link to this message    Send private message to this user   
anything on it important as need to use it to load windows on it to see if you have a software problem or hardware issue?
harkinsr9
Junior Member
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21. January 2008 @ 17:18 _ Link to this message    Send private message to this user   
no nothin on it
ddp
Moderator
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21. January 2008 @ 17:24 _ Link to this message    Send private message to this user   
then change the jumper to master & offline your other hd & load windows onto the 30gig to see if still have that problem.
mrman
Member
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22. January 2008 @ 01:57 _ Link to this message    Send private message to this user   
I have seen this issue and of all things it was actually the power supply.

I swapped power supplies and the issue was resolved. If you can try a spare power supply out I think theres a good chance that could be the issue.

Somehow the extra bit of power being drawn was locking up the system or something.
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harkinsr9
Junior Member
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24. January 2008 @ 10:03 _ Link to this message    Send private message to this user   
all sorted changed my psu to a more powerful one everthing working fine thank u all
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