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Nero 7 nor Nero 8 burn DVD in Vista
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Guatibiri
Newbie
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8. March 2008 @ 11:34 |
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After trying all the "tricks" that I could find in this forum (uninstall, reinstall, Cleantool, removing Roxio, Nero Technical support, removing Nero registry files, trying different brands of DVDs) my computer (Dell XPS 210) running Vista cannot burn DVDs at all using a SONY DVD+-RW DW-Q58A; Nero just crashes or simply give the "Drive not ready", "Could not perform start of Disc-at-once".
It burns CD's but not DVD's, though. Any other DVD burning software used (Alcohol 120%, UltraISO, Cheetah) will burn DVD's without any issues. All of those DVD burning software were also uninstalled and registry cleaned before reinstalling Nero.
Latest Log included:
Quote:
Windows XP 6.0
IA32
WinAspi: -
NT-SPTI used
Nero Version: 8.2.8.0
Internal Version: 8, 2, 8, 0
Recorder: <SONY DVD+-RW DW-Q58A> Version: UDS2 - HA 1 TA 0 - 8.2.8.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default
CD-ROM: <SONY DVD+-RW DW-Q58A >Version: UDS2 - HA 1 TA 0 - 8.2.8.0
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
DiskPeripheral : WDC WD3200KS-75PFB0 iaStor Port 0 ID 0 DMA: On
CdRomPeripheral : SONY DVD+-RW DW-Q58A iaStor Port 0 ID 1 DMA: Off
=== CDRom-Device-Map ===
SONY DVD+-RW DW-Q58A D: CdRom0
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2047MB (2097151kB)
Free physical memory: 1911MB (1957848kB)
Memory in use : 37 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
8.3.2008
UDF/ISO compilation
11:04:05 AM #1 Text 0 File SCSIPTICommands.cpp, Line 450
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
11:04:06 AM #2 Text 0 File Isodoc.cpp, Line 6655
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
11:04:06 AM #3 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)
11:04:06 AM #4 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)
11:04:06 AM #5 Text 0 File Burncd.cpp, Line 3502
Turn on Disc-At-Once, using DVD media
11:04:06 AM #6 Text 0 File FilesystemSettingsValidator.cpp, Line 142
FS Settings: using validator 'CUDFSettingsValidatorDVD'
ParamMode = 'automatic', changing UDF partition type from 'physical' to 'physical'
Changing UDF revision from '1.02' to '1.02'
11:04:06 AM #7 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 527 ( 0:07.02, 1MB)
11:04:06 AM #8 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)
11:04:06 AM #9 Text 0 File DlgWaitCD.cpp, Line 2957
Recorder: SONY DVD+-RW DW-Q58A, Media type: DVD+R
Disc Manufacturer ID: <MBIPG101>, Media Type ID: <R05>, Product revision number: 1
Disc Application Code: 0, Extended Information Indicators: 7
11:04:06 AM #10 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================
11:04:06 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 762
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 528 (528) = #528/0:7.3
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 528 blocks [D: SONY DVD+-RW DW-Q58A]
--------------------------------------------------------------
11:04:09 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 964
Prepare [D: SONY DVD+-RW DW-Q58A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 1081344, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 528 | 0 | 0x00
528 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
11:04:19 AM #13 Text 0 File SCSIPTICommands.cpp, Line 240
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME
11:04:19 AM #14 Text 0 File Burncd.cpp, Line 4288
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)
11:04:19 AM #15 Phase 24 File dlgbrnst.cpp, Line 1767
Caching of files started
11:04:19 AM #16 Text 0 File Burncd.cpp, Line 4407
Cache writing successful.
11:04:19 AM #17 Phase 25 File dlgbrnst.cpp, Line 1767
Caching of files completed
11:04:19 AM #18 Phase 36 File dlgbrnst.cpp, Line 1767
Burn process started at 4x (5,540 KB/s)
11:04:19 AM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2681
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
11:04:19 AM #20 Text 0 File Cdrdrv.cpp, Line 10140
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Transfer Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 7 h
Disc Manufacturer ID: MBIPG101
Media type ID: R05
Product revision number: 1
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..783]:
00 00 07 4D 42 49 50 47 - 31 30 31 52 30 35 01 38 ...MBIPG101R05.8
23 54 BF FD F8 BE FF CF - FE 7F D5 FF 9B 6F FF 7F #T...........o..
EF 5B 7F 7F 7B EE FF FB - 27 F7 F3 DD F6 5C FF 97 .[..{...'....\..
7F 3F FF FF 9F DF FE FF - FF BD BF FF BE 3C 7F 9F .?...........<..
3F 15 DF DF EE 3D FF FF - BF 7C FE FF FF CF FF D3 ?....=...|......
B7 4D DF FF 4A 7E FF FF - 7F BF FF 7F C3 D9 BF 7F .M..J~..........
B7 07 F3 FF FF 7B BF DF - DD 6F EF BF F5 E5 7F BF .....{...o......
8B 6E FF FF 9F BF FF FF - BD F4 7D AF EF 7B FF ED .n........}..{..
CD 7D 3F FF 7F D7 3D DF - 7D 4A D5 FF 7F 0B F9 FB .}?...=.}J......
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 01 02 00 00 80 12 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
11:05:05 AM #21 SPTI -1114 File SCSIPassThrough.cpp, Line 197
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1114)
CDB Data: 0xDF 00 0F 00 00 00 00 00 00 00 00 00
Sense Key: 0x06 (KEY_UNIT_ATTENTION)
Sense Code: 0x29
Sense Qual: 0x00
Sense Area: 0x70 00 06 00 00 00 00 0A 00 00 00 00 29
Buffer x04f2f140: Len x80
11:05:06 AM #22 SPTI -1033 File SCSIPassThrough.cpp, Line 197
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1033)
CDB Data: 0xDF 00 0F 00 00 01 00 00 00 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x04
Sense Qual: 0x01
Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 01
Buffer x04f2f140: Len x80
11:05:06 AM #23 SPTI -1033 File SCSIPassThrough.cpp, Line 197
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1033)
CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x04
Sense Qual: 0x01
Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 01
Buffer x04ebee00: Len x20
11:05:07 AM #24 SPTI -1033 File SCSIPassThrough.cpp, Line 197
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1033)
CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x04
Sense Qual: 0x01
Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 01
Buffer x04ebee00: Len x20
11:05:07 AM #25 Text 0 File DVDPlusRW.cpp, Line 675
Start write address at LBA 0
DVD high compatibility mode: No
11:05:07 AM #26 CDR -1033 File ThreadedTransferInterface.cpp, Line 1688
Drive not ready
D: SONY DVD+-RW DW-Q58A
11:05:07 AM #27 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1688
Could not perform start of Disc-at-once
11:05:08 AM #28 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800
11:05:08 AM #29 Phase 38 File dlgbrnst.cpp, Line 1767
Burn process failed at 4x (5,540 KB/s)
11:05:08 AM #30 Text 0 File SCSIPTICommands.cpp, Line 287
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
11:05:18 AM #31 Text 0 File Cdrdrv.cpp, Line 11391
DriveLocker: UnLockVolume completed
11:05:18 AM #32 Text 0 File SCSIPTICommands.cpp, Line 450
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
Thanks for any assistance...
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laddyboy
AfterDawn Addict
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8. March 2008 @ 12:30 |
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Quote:
DiskPeripheral : WDC WD3200KS-75PFB0 iaStor Port 0 ID 0 DMA: On
CdRomPeripheral : SONY DVD+-RW DW-Q58A iaStor Port 0 ID 1 DMA: Off
See if you can get the burner's DMA mode on. It may be on but sometimes the iastor driver misreports to Nero the true status. Also that burner is actually a laptop burner being used in the Dell desktop. Lappy burners can be a bit tempermental sometimes.
Disc Manufacturer ID: <MBIPG101
Not very good quality media. Best stick to Verbatim or Taiyo Yuden so you always know what you're sealing with.
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Guatibiri
Newbie
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8. March 2008 @ 13:22 |
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Originally posted by laddyboy:
Quote:
DiskPeripheral : WDC WD3200KS-75PFB0 iaStor Port 0 ID 0 DMA: On
CdRomPeripheral : SONY DVD+-RW DW-Q58A iaStor Port 0 ID 1 DMA: Off
See if you can get the burner's DMA mode on. It may be on but sometimes the iastor driver misreports to Nero the true status. Also that burner is actually a laptop burner being used in the Dell desktop. Lappy burners can be a bit tempermental sometimes.
Thanks... no setting in the Device Manager to change the DMA of this drive.
Quote:
Disc Manufacturer ID: <MBIPG101
Not very good quality media. Best stick to Verbatim or Taiyo Yuden so you always know what you're sealing with.
Tried Phillips and HP with the same results...
This message has been edited since posting. Last time this message was edited on 8. March 2008 @ 13:23
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laddyboy
AfterDawn Addict
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8. March 2008 @ 16:34 |
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Hello again.
Go into your BIOS and see if there are any SATA mode choices. Let us know what they are.
I guess you can always just use ImgBurn or one of the others for burning until this gets sorted out. Have you tried Dell support? Maybe this is an issue with this specialized system of theirs.
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Guatibiri
Newbie
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8. March 2008 @ 16:43 |
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Originally posted by laddyboy:
Hello again.
Go into your BIOS and see if there are any SATA mode choices. Let us know what they are.
I guess you can always just use ImgBurn or one of the others for burning until this gets sorted out. Have you tried Dell support? Maybe this is an issue with this specialized system of theirs.
There are two choices, ATA and AHCI (the default setting): selecting ATA crashes my whole computer.
I'm going to try an external DVD burner to see if the issue is the burner, and I've been advised that a full load of Vista (instead of an upgrade from XP courtesy of Dell) could be creating these issues.
Thanks for your ideas...
This message has been edited since posting. Last time this message was edited on 9. March 2008 @ 11:05
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Guatibiri
Newbie
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9. March 2008 @ 11:07 |
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Got a Sony DRU-840A USB and it works fine... so it seems that the internal DVD burner was the issue.
I still cannot change the DMA settings on the internal DVD burner, though...
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