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Track following error
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STARRBOY
Newbie
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14. April 2008 @ 16:46 |
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I KEEP GET THIS (Track following error) WHEN I TRY TO BURN DVD..I AM USING ROXIO 7....DO YOU THINK I NEED A FIRMWARE UP GRADE FOR MY BURNER?.(GENERIC DVD RW 8XMax) ..THIS WHAT THE REPORT LOOKS LIKE-
Owner
1C80-*serial number removed by creaky*
Windows XP 6.0
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/02/2004 12:54:32 PM
NT-SPTI used
Nero Version: 7.5.9.0
Internal Version: 7, 5, 9, 0
Recorder: <GENERIC DVD RW 8XMax> Version: 150I - HA 1 TA 0 - 7.5.9.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <ME2588O KIG323N >Version: 1.0 - HA 1 TA 1 - 7.5.9.0
Adapter driver: <SCSI> HA 1
=== Scsi-Device-Map ===
CdRomPeripheral : ME2588O KIG323N 1.0 ab7aa0gt Port 4 ID 0 DMA: Off
CdRomPeripheral : ME2588O KIG323N 1.0 ab7aa0gt Port 4 ID 1 DMA: Off
=== CDRom-Device-Map ===
GENERIC DVD RW 8XMax D: CDRom0
ME2588O KIG323N E: CDRom1
ME2588O KIG323N F: CDRom2
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 73400320 (0) Byte
BUFE : 0
Physical memory : 502MB (514752kB)
Free physical memory: 321MB (328744kB)
Memory in use : 36 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
14.4.2008
UDF/ISO compilation
3:09:41 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
3:09:41 PM #2 Phase 112 File dlgbrnst.cpp, Line 1746
DVD-Video files reallocation started
3:09:41 PM #3 Phase 114 File dlgbrnst.cpp, Line 1746
DVD-Video files reallocation completed (no file modified)
3:09:41 PM #4 Text 0 File Isodoc.cpp, Line 6509
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE
3:09:41 PM #5 Phase 111 File dlgbrnst.cpp, Line 1746
DVD-Video files sorted
3:09:42 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3332
First writeable address = 0 (0x00000000)
3:09:42 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3332
First writeable address = 0 (0x00000000)
3:09:42 PM #8 Text 0 File Burncd.cpp, Line 3451
Turn on Disc-At-Once, using DVD media
3:09:42 PM #9 Text 0 File DlgWaitCD.cpp, Line 306
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1263231 (280:43.06, 2467MB)
3:09:42 PM #10 Text 0 File DlgWaitCD.cpp, Line 318
Write in overburning mode: NO (enabled: CD)
3:09:42 PM #11 Text 0 File DlgWaitCD.cpp, Line 2903
Recorder: GENERIC DVD RW 8XMax, Media type: DVD-R
Disc Manufacturer: SONY08 - D1
Disc Application Code: 64, Disc Physical Code: 193
3:09:42 PM #12 Text 0 File DlgWaitCD.cpp, Line 490
>>> Protocol of DlgWaitCD activities: <<<
=========================================
3:09:42 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 821
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1263232 (1263232) = #1263232/280:43.7
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1263232 blocks [D: GENERIC DVD RW 8XMax]
--------------------------------------------------------------
3:09:42 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1024
Prepare [D: GENERIC DVD RW 8XMax] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2587099136, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 1263232 | 0 | 0x00
0 | 1 | 1 | 0x41 | 1263232 | 0 | 0x00
1263232 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
3:09:42 PM #15 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
3:09:42 PM #16 Phase 24 File dlgbrnst.cpp, Line 1746
Caching of files started
3:09:42 PM #17 Text 0 File Burncd.cpp, Line 4278
Cache writing successful.
3:09:42 PM #18 Phase 25 File dlgbrnst.cpp, Line 1746
Caching of files completed
3:09:42 PM #19 Phase 36 File dlgbrnst.cpp, Line 1746
Burn process started at 8x (11,080 KB/s)
3:09:42 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2743
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
3:09:42 PM #21 Text 0 File DVDR.cpp, Line 3058
Recording mode: Sequential Recording Mode
3:09:42 PM #22 Text 0 File DVDR.cpp, Line 3214
Start write address at LBA 0
DVD high compatibility mode: Yes
3:09:42 PM #23 Text 0 File Cdrdrv.cpp, Line 9234
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
3:19:16 PM #24 SPTI -1119 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1119)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x03
CDB Data: 0x2A 00 00 0E 26 C0 00 00 20 00 00 00
Sense Area: 0x70 00 04 00 00 00 00 0A 00 00 00 00 09 03
Buffer x235654c0: Len x10000
0x00 00 01 BA 45 44 25 32 BC C3 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 0A FF FF FF FF FF FF FF FF FF
0xFF D0 19 9E C7 43 7A 43 E7 F4 4E 6A BA E4 F7 1D
3:19:17 PM #25 CDR -1119 File Writer.cpp, Line 299
Track following error
D: GENERIC DVD RW 8XMax
3:19:19 PM #26 Text 0 File DVDR.cpp, Line 3434
EndDAO: Last written address was 927423
3:19:19 PM #27 Phase 38 File dlgbrnst.cpp, Line 1746
Burn process failed at 8x (11,080 KB/s)
3:19:21 PM #28 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
3:19:28 PM #29 Text 0 File Cdrdrv.cpp, Line 10467
DriveLocker: UnLockVolume completed
3:19:28 PM #30 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=6.4.645.100 (NT.051018-1332), size=98408 bytes, created 11/02/2006 4:50:35 AM
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=9464 bytes, created 02/02/2007 4:00:00 AM
File 'Drivers\PXHELP20.SYS': Ver=3.00.56a, size=43528 bytes, created 05/01/2007 3:00:00 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\scsiport.sys': Ver=6.0.6000.16386 (vista_rtm.061101-2205), size=140392 bytes, created 11/02/2006 4:50:59 AM (Adapter driver for src)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
This message has been edited since posting. Last time this message was edited on 16. April 2008 @ 14:04
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Senior Member
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14. April 2008 @ 19:26 |
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Originally posted by STARRBOY:
I KEEP GET THIS (Track following error) WHEN I TRY TO BURN DVD..I AM USING ROXIO 7
....DO YOU THINK I NEED A FIRMWARE UP GRADE FOR MY BURNER?.(GENERIC DVD RW 8XMax) ..THIS WHAT THE REPORT LOOKS LIKE-
....
Nero Version: 7.5.9.0Internal Version: 7, 5, 9, 0
Recorder: <GENERIC DVD RW 8XMax> Version: 150I - HA 1 TA 0 - 7.5.9.0
...
....
3:19:19 PM #27 Phase 38 File dlgbrnst.cpp, Line 1746
Burn process failed at 8x (11,080 KB/s)
....
Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=6.4.645.100 (NT.051018-1332), size=98408 bytes, created 11/02/2006 4:50:35 AM
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=9464 bytes, created 02/02/2007 4:00:00 AM
File 'Drivers\PXHELP20.SYS': Ver=3.00.56a, size=43528 bytes, created 05/01/2007 3:00:00 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\scsiport.sys': Ver=6.0.6000.16386 (vista_rtm.061101-2205), size=140392 bytes, created 11/02/2006 4:50:59 AM (Adapter driver for src)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
First turn off yout CAP LOCK, it is rude and against forum rules.
Next you have Roxio installed but this is a Nero log.
CDRALW2K.SYS is the Roxio driver.
Nero and Roxio do not get along, so pick one.
Search the web for Roxio zap tool to get rid of Roxio.
Uninstall Nero and run the clean tool to get rid of Nero.
http://www.nero.com/enu/downloads-cleantools.html
If you keep Nero update to 7.10.1.0.
http://www.filehippo.com/download_nero_7_premium/?2893
You could use a firmware update but I do not know where to get one for a GENERIC DVD RW 8XMax.
You should slow the burn rate to 4x.
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STARRBOY
Newbie
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14. April 2008 @ 22:26 |
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i am so sorry about the caps lock...it is my mistake it is not roxio, it is nero 7...what do you think is happening there?
Roger N Francis
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Senior Member
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16. April 2008 @ 18:36 |
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Old DVD burner with old firmware.
Quote:
According to Nero, There are several possible reasons for this error.
The problem may be as simple as using poor media. Try another disc, especially a disc with a different brand.
Poor power flow to your drive may also cause this problem. Try opening your system and using a different power connector. Make sure no other devices are using a power connector in the same strand.
According to Ahead, if this doesn?t solve your problem you may need to send your drive in for servicing as the head may be dirty or misaligned.
As to the last reason, it would be better just to buy a new burner.
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STARRBOY
Newbie
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16. April 2008 @ 19:16 |
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thank you so much for your advice
Roger N Francis
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AfterDawn Addict
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17. April 2008 @ 04:15 |
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=== Scsi-Device-Map ===
CdRomPeripheral : ME2588O KIG323N 1.0 ab7aa0gt Port 4 ID 0 DMA: Off
CdRomPeripheral : ME2588O KIG323N 1.0 ab7aa0gt Port 4 ID 1 DMA: Off
=== CDRom-Device-Map ===
GENERIC DVD RW 8XMax D: CDRom0
ME2588O KIG323N E: CDRom1 <--------------?
ME2588O KIG323N F: CDRom2 <--------------?
=======================
you seem to have 3x dvd drives, is this right?
theres more going on there than the dvd drive burn prob.
---------------------
do you have virtual drives loaded?
use roxioxap tool, to dump roxio apps and it cleans registry for you aswell...
uninstall nero, then use your version of nero clean tool from nero website...
uninstall the ide/atapi controller from DEVICE MANAGER and reboot pc...
get all the latest drivers from the makers of your motherboard and install them...
then re-install nero (new updated version!)
Nothing here to see, move along folks.
 This message has been edited since posting. Last time this message was edited on 17. April 2008 @ 04:24
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