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Nero wont burn files/cant see burned files
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Leif_B
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27. November 2008 @ 13:59 _ Link to this message    Send private message to this user   
I am using Windows XP SP2, 3 ghz processor with 1 gig of ram, Nero 6.6.1.15 (I dont use newer versions cuz they are severely bloated). I never had this problem before (I burned 4 whole discs a couple months ago) but now I wish I was a frequent burner so I would remember exactly how I used to do it before when it worked. basically, I've wasted over half an hour now and a whole DVD Double layer disc (8 GB) when I burned with nero express with a speed of 2.4x. Everything seemed to go fine, but then i couldnt view the files with explorer... it said disc is empty. However, Nero reports that the disc is full and so I can't re-burn, so i trashed the disc. Now with a new disc I burned just one 200 MB file so i wont end up wasting the whole disc. Same thing. When I try to open nero express again it says im starting a new multisession disc and not "continuing" (I dont see this option anywhere) and explorer won't show the files. Umm, explorer didn't show the files the first time when I started a multisession with a brand new, empty disc.

Then I tried nero burning ROM to see if it would go better. it didnt do better but at least it told me what is wrong.

Here is the error log:

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'I:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

NT-SPTI used
Nero Version: 6.6.1.15
Internal Version: 6, 6, 1, 15

Recorder: <HL-DT-ST DVDRAM_GSA-H60N>Version: CA01 - HA 1 TA 0 - 6.6.1.15
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <HL-DT-ST DVDRAM_GSA-H60N >Version: CA01 - HA 1 TA 0 - 6.6.1.15
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST3250820AS atapi Port 1 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST DVDRAM_GSA-H60N atapi Port 2 ID 0 DMA: Off

=== CDRom-Device-Map ===
HL-DT-ST DVDRAM_GSA-H60N H: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1023MB (1048044kB)
Free physical memory: 547MB (561132kB)
Memory in use : 46 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

25.11.2008
ISO compilation
11:01:34 AM #1 Text 0 File SCSIPTICommands.cpp, Line 403
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

11:01:37 AM #2 Text 0 File Isodoc.cpp, Line 6494
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

11:01:40 AM #3 ISO9660GEN -11 File geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)

11:01:40 AM #4 Text 0 File Burncd.cpp, Line 3316
Turn on Disc-At-Once, using DVD media

11:01:40 AM #5 Text 0 File DlgWaitCD.cpp, Line 281
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: 179151 ( 39:48.51, 349MB)

11:01:40 AM #6 Text 0 File DlgWaitCD.cpp, Line 293
Write in overburning mode: NO (enabled: CD)

11:01:40 AM #7 Text 0 File DlgWaitCD.cpp, Line 2616
Recorder: HL-DT-ST DVDRAM_GSA-H60N, Media type: DVD+R9 Double Layer
Disc Manufacturer ID: RITEK, Media Type ID: S04, Product revision number: 66
Disc Application Code: 0, Extended Information Indicators: 3

11:01:40 AM #8 Text 0 File DlgWaitCD.cpp, Line 459
>>> Protocol of DlgWaitCD activities: <<<
=========================================

11:01:40 AM #9 Text 0 File ThreadedTransferInterface.cpp, Line 814
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 179152 (179152) = #179152/39:48.52
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 179152 blocks [HL-DT-ST DVDRAM_GSA-H60N ]
--------------------------------------------------------------

11:01:41 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 1013
Prepare recorder [HL-DT-ST DVDRAM_GSA-H60N] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 366903296, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
179152 | lead-out | 1 | 0x41 | 0x00

11:01:41 AM #11 Text 0 File SCSIPTICommands.cpp, Line 208
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

11:01:41 AM #12 Phase 24 File dlgbrnst.cpp, Line 1685
Caching of files started

11:01:41 AM #13 Text 0 File Burncd.cpp, Line 4158
Cache writing successful.

11:01:41 AM #14 Phase 25 File dlgbrnst.cpp, Line 1685
Caching of files completed

11:01:41 AM #15 Phase 36 File dlgbrnst.cpp, Line 1685
Burn process started at 2.4x (3,324 KB/s)

11:01:41 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2717
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

11:01:41 AM #17 Text 0 File DVDPlusDualLayer.cpp, Line 479
L0 Data Zone Capacity already set to 2086912 (1FD800h, 4076MB), requested last LBA L0 0 (0h, 0MB) ignored

11:01:41 AM #18 Text 0 File DVDPlusDualLayer.cpp, Line 642
L0 Data Zone Capacity not set.
Max LBA L0 2086911 (1FD7FFh, 4075MB), next writable address 0 (0h, 0MB)

11:01:41 AM #19 CDR -1205 File DVDPlusDualLayer.cpp, Line 658
Burning Layer 1

11:01:41 AM #20 Text 0 File DVDPlusDualLayer.cpp, Line 668
Start writing layer 1 at address 0 (0h)
Recording mode: unknown Recording Mode

11:01:41 AM #21 Text 0 File Cdrdrv.cpp, Line 8737
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-ROM (0), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable
Linear Density: 0,293 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: FCFFFF h
End Sector Number in Layer 0: 22D7FF h (LBN: 1FD7FF h, 4075 MB)
Data in Burst Cutting Area (BCA) does not exist
Media Specific [16..63]:
00 00 03 52 49 54 45 4B - 00 00 00 53 30 34 42 40 ...RITEK...S04B@
25 25 37 10 00 2C 6C 00 - 2C 6C 20 1F 0C 0C 14 14 %%7..,l.,l......
02 01 01 20 00 20 1F 0C - 0C 14 14 02 01 01 20 00 ................

11:01:41 AM #22 Text 0 File DVDPlusRW.cpp, Line 666
Start write address at LBA 0
DVD high compatibility mode: No

11:04:21 AM #23 Text 0 File WriterStatus.cpp, Line 113
<HL-DT-ST DVDRAM_GSA-H60N > start writing Lead-Out at LBA 179152 (2BBD0h), length 0 blocks

11:04:22 AM #24 SPTI -1103 File SCSIPassThrough.cpp, Line 178
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1103)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x05
CDB Data: 0x00 00 00 00 00 00 00 00 00 00 00 00
Sense Area: 0x71 00 03 00 00 00 00 0A 35 21 03 3E 73 05

11:04:24 AM #25 CDR -1103 File ThreadedTransferInterface.cpp, Line 1908
PMA area full
H: HL-DT-ST DVDRAM_GSA-H60N

11:04:24 AM #26 TRANSFER -24 File ThreadedTransferInterface.cpp, Line 1908
Could not perform end of Disc-at-once

11:04:25 AM #27 SPTI -1103 File SCSIPassThrough.cpp, Line 178
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1103)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x05
CDB Data: 0x00 00 00 00 00 00 00 00 00 00 00 00
Sense Area: 0x71 00 03 00 00 00 00 0A 35 21 03 3E 73 05

11:04:27 AM #28 CDR -1103 File WriterStatus.cpp, Line 162
PMA area full
H: HL-DT-ST DVDRAM_GSA-H60N

11:04:27 AM #29 TRANSFER -24 File WriterStatus.cpp, Line 162
Could not perform end of Disc-at-once

11:04:27 AM #30 Phase 38 File dlgbrnst.cpp, Line 1685
Burn process failed at 2.4x (3,324 KB/s)

11:04:27 AM #31 Text 0 File SCSIPTICommands.cpp, Line 253
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

11:04:43 AM #32 Text 0 File Cdrdrv.cpp, Line 9945
DriveLocker: UnLockVolume completed

11:04:43 AM #33 Text 0 File SCSIPTICommands.cpp, Line 403
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=9464 bytes, created 3/7/2007 4:51:00 PM
File 'Drivers\PXHELP20.SYS': Ver=3.00.56a, size=43528 bytes, created 3/7/2007 4:51:00 PM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

If you need more information ill be happy to give.

This is urgent.

Please help me.

Thank you very much.
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AfterDawn Addict

1 product review
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28. November 2008 @ 01:16 _ Link to this message    Send private message to this user   
It seems that your burner doesn't like the discs that you are using. Update the firmware for your burner, there is a newer version than CA01.

Quote:
CdRomPeripheral : HL-DT-ST DVDRAM_GSA-H60N atapi Port 2 ID 0 DMA: Off

Turn DMA on; if you want to burn with Nero,remove the Roxio driver
Quote:

File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=9464 bytes, created 3/7/2007 4:51:00 PM
using RoxiZap. However, for dual layer( and burning DVDs in general) I would use ImgBurn.


Piss me off, and I Will ignore You!
AfterDawn Addict

3 product reviews
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28. November 2008 @ 08:40 _ Link to this message    Send private message to this user   
Quote:
However, for dual layer( and burning DVDs in general) I would use ImgBurn.

Would definately agree here. Imgburn seems handle DL burning a little better than Nero. For DL burning, you're best bet is to also use Verbatim discs.


Leif_B
Newbie
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28. November 2008 @ 10:54 _ Link to this message    Send private message to this user   
Hi cyprusrom, how do I turn DMA on? I will update firmware drivers but i didnt need to do this thing before when nero was working so ill try DMA for now. then ill try imgburn if else fails.

thanks for the replies people!
AfterDawn Addict

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28. November 2008 @ 11:18 _ Link to this message    Send private message to this user   
http://forums.afterdawn.com/thread_view.cfm/260038

When Nero was working, did you burn on same kind of discs, or different ones?
Imgburn.


Piss me off, and I Will ignore You!
AfterDawn Addict

3 product reviews
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28. November 2008 @ 11:39 _ Link to this message    Send private message to this user   
Consecutive read errors are typically what cause your drive to slip into the much slower PIO mode.

EDITED: as per typo, seen by CYP.


This message has been edited since posting. Last time this message was edited on 28. November 2008 @ 11:51

AfterDawn Addict

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28. November 2008 @ 11:45 _ Link to this message    Send private message to this user   
I think is the consecutive read errors that cause to slip into PIO mode, which in turn leads to write errors? Could also be a old bad cable.


Piss me off, and I Will ignore You!
AfterDawn Addict

3 product reviews
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28. November 2008 @ 11:54 _ Link to this message    Send private message to this user   
Yes, i meant read errors. Edited accordingly, thanks for catching my typo bro.

And yes, it is possible a faulty cable could also lead to DMA being disabled.


AfterDawn Addict

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28. November 2008 @ 12:00 _ Link to this message    Send private message to this user   
Well, someone has to watch for ya, your "angel" probably stuffed with turkey and mashed potatoes and not very quick with "her" wings!


Piss me off, and I Will ignore You!
Leif_B
Newbie
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28. November 2008 @ 12:39 _ Link to this message    Send private message to this user   
yes I used the same discs before. I bought a new power supply box after so I had to re arrange all the cables but Im sure that the DVD cable is connected to the right spot in the motherboard and can be readed and written as I can still read my old DVDs that I burned months ago.

I followed the DMA guide link but most pictures were gone. can I get written instructions instead?

is my DVD drive the primary or secondary IDE channel?

thanks.
Leif_B
Newbie
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28. November 2008 @ 21:19 _ Link to this message    Send private message to this user   
Hi, I reinstalled Windows so DMA mode is on for both ports now but I still have the same problem.

what now? do you strongly recommend to update firmware drivers or use imgburn?

how do I get started on updating firmware? thanks.
AfterDawn Addict

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28. November 2008 @ 22:50 _ Link to this message    Send private message to this user   
You did not have to reinstall Windows, just the drivers for your burner9hopefully that's what you did).
Try here, you'll find info about your drive's firmware:

http://forum.rpc1.org/viewtopic.php?t=43413

Also, like suggested above, I'd get Verbatim DL discs.


Piss me off, and I Will ignore You!

This message has been edited since posting. Last time this message was edited on 28. November 2008 @ 22:51

Leif_B
Newbie
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28. November 2008 @ 23:49 _ Link to this message    Send private message to this user   
I had to, because my system wasnt responding and i didnt have proper web browsing. if it would solve my DVD burning problem that would be a bonus. but it didnt :(

I visitted your link and downloaded discinfo but when i used its search feature to download my firmware the page was blank. i think there exists none such drivers for my DVD drive. Here is the info anyway if it can be any use:

DISCINFO VERSION : 1.6.1.6
VENDOR : HL-DT-ST
MODEL : DVDRAM_GSA-H60N
REVISION : CA01
VENDOR SPECIFIC : '
LOADING MECHANISM : Tray
SERIAL NUMBER : K1478U61145
NUMBER VOL. LEVELS : 256
BUFFER SIZE : 2048KB
INTERFACE : ATAPI
RPC2 SCHEME : YES
STATUS : Not Set
USER CHANGES : 5
VENDOR CHANGES : 4
CURRENT REGION : Not set
ANALOG AUDIO PLAY : YES
COMPOSITE OUTPUT : NO
DIGITAL PORT-PORT1 : NO
DIGITAL PORT-PORT2 : NO
READ UPC CODE : YES
MULTISESSION READ : YES
MODE 2 FORM 1 : YES
MODE 2 FORM 2 : YES
READ ISRC CODE : YES
READ BAD CODE : NO
BUFFER UNDER-RUN : YES
MT. RAINIER : NO
CAN READ CDR : YES
CAN READ CDRW : YES
CAN READ CDRM2 : YES
CAN WRITE CDR : YES
CAN WRITE CDRW : YES
CAN TEST WRITE : YES
CAN READ DVD-ROM : YES
CAN READ DVD-R : YES
CAN READ DVD-RW : YES
CAN READ ram.cfm" class="forum_link" target="_blank">DVD-RAM : YES
CAN READ DVD+R : YES
CAN READ DVD+RW : YES
CAN WRITE DVD-R : YES
CAN WRITE DVD-RW : YES
CAN WRITE DVD-RAM : YES
CAN WRITE DVD+R : YES
CAN WRITE DVD+RW : YES
MAX CDR READ SPEED : 40
MAX CDR WRITE SPEED: 40

thanks for the verbatim suggestion and i would buy it but my current memorex discs worked fine before so i dont think they are problematic. its my system/drivers.
RGFindlay
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29. November 2008 @ 16:13 _ Link to this message    Send private message to this user   
It looks to me as though Nero might be the culprit, or as suggested already, the discs...
Nero isn't managing to close the discs and as there is no Session Data, the discs cannot be read either...
You can test the theory by writing a multi session disc...
If it can be read, then try the suggested discs and/or software...



R.G.Findlay
Leif_B
Newbie
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29. November 2008 @ 16:52 _ Link to this message    Send private message to this user   
Hi RGFindlay, the discs worked fine before, and I can read the discs I burned before fine, i just cant write. I am writing a multisession disc so did I misunderstood something in your post?

I also tried imgburn but it seems to only burn ISO files to disc which is not my purpose. I tried deepburner too which also failed.

I tried using an external DVD writer which also failed and returned the same error as my built-in DVD drive.

Ive spent so much money on these things, it is driving me crazy, what is wrong!
RGFindlay
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29. November 2008 @ 17:34 _ Link to this message    Send private message to this user   
That being the case, I am a bit confused...
DAO isn't really appropriate...
Try writing SAO instead...
I would expect Disc-at-Once to be disables in Session Mode...
I have no real Experience with Sessions... I tend to write Closed discs...
If you are filling the disc and not adding to it, perhaps consider writing Closed Sessions (Labeled as 'No Multi-Session' in Nero if memory serves...)

hope this helps...



R.G.Findlay
Leif_B
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29. November 2008 @ 18:02 _ Link to this message    Send private message to this user   
But I want to be able to write to the disc later. for now im just burning a small test file until i see it working again. it must be multi-session.
RGFindlay
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29. November 2008 @ 18:20 _ Link to this message    Send private message to this user   
Then try burning Session-At-Once...?

R.G.Findlay
RGFindlay
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29. November 2008 @ 18:25 _ Link to this message    Send private message to this user   
You probably already know... Only the last session burned will be visible to explorer... you can save the contents of earlier tracks using the 'Save Tracks' utility, though...

R.G.Findlay
Leif_B
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29. November 2008 @ 18:55 _ Link to this message    Send private message to this user   
Hi guys I am happy to say that my problem is solved. I bought verbatim discs as 7thsinger kindly suggested and they work perfectly. my guess is that the DVDs I bought were manufactured poorly and only had the first 2 good quality. crooks!

thanks again everyone for the replies!
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30. November 2008 @ 10:33 _ Link to this message    Send private message to this user   
Glad you got is sorted.

Happy burning.


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