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DVD Burn issues 0x04 (KEY_HARDWARE_ERROR)
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ron_nasty
Newbie
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22. February 2009 @ 16:29 _ Link to this message    Send private message to this user   
I have been having issues burning DVDs for a while now and decided to ask for help. I've tried to burn with DVD Shrink, DVD Decryptor and NERO...everytime it ends in failure. Here's some of the error file that was generated the last time. Any help would be greatly appreciated.



[15:41:26] NeroVision 1A20-020K-0100-1286-0949-5436
[15:41:26] NeroVision Windows XP 5.1
[15:41:26] NeroVision IA32
[15:41:26] NeroVision WinAspi: -
[15:41:26] NeroVision ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
[15:41:26] NeroVision Nero API version: 6.6.0.18
[15:41:26] NeroVision Using interface version: 6.3.0.6
[15:41:26] NeroVision Installed in: C:\Program Files\Ahead\Nero\
[15:41:26] NeroVision Application: ahead\NeroVision
[15:41:26] NeroVision Internal Version: 6, 6, 0, 18e
[15:41:26] NeroVision Recorder: <HL-DT-ST DVD+-RW GWA4164B>Version: E113 - HA 0 TA 1 - 6.6.0.18
[15:41:26] NeroVision Adapter driver: <atapi> HA 0
[15:41:26] NeroVision Drive buffer : 2048kB
[15:41:26] NeroVision Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
[15:41:26] NeroVision Connected to MMC as unknown drive with class-nr : 11
[15:41:26] NeroVision Drive is autodetected - recorder class: DVD+R9 DL recorder
[15:41:26] NeroVision === Scsi-Device-Map ===
[15:41:26] NeroVision CdRomPeripheral : SONY DVD-ROM DDU1615 atapi Port 0 ID 0 DMA: On
[15:41:26] NeroVision CdRomPeripheral : HL-DT-ST DVD+-RW GWA4164B atapi Port 0 ID 1 DMA: Off
[15:41:26] NeroVision DiskPeripheral : ST3160828AS atapi Port 1 ID 0 DMA: On
[15:41:26] NeroVision === CDRom-Device-Map ===
[15:41:26] NeroVision SONY DVD-ROM DDU1615 D: CDRom0
[15:41:26] NeroVision HL-DT-ST DVD+-RW GWA4164B E: CDRom1
[15:41:26] NeroVision =======================
[15:41:26] NeroVision AutoRun : 1
[15:41:26] NeroVision Excluded drive IDs:
[15:41:26] NeroVision WriteBufferSize: 83886080 (0) Byte
[15:41:26] NeroVision ShowDrvBufStat : 0
[15:41:26] NeroVision BUFE : 0
[15:41:26] NeroVision Physical memory : 1014MB (1038412kB)
[15:41:26] NeroVision Free physical memory: 350MB (359132kB)
[15:41:26] NeroVision Memory in use : 65 %
[15:41:26] NeroVision Uncached PFiles: 0x0
[15:41:26] NeroVision Use Inquiry : 1
[15:41:26] NeroVision Global Bus Type: default (0)
[15:41:26] NeroVision Check supported media : Disabled (0)
[15:41:26] NeroVision 22.2.2009
[15:41:26] NeroVision NeroAPI
[15:41:26] NeroVision 3:38:04 PM #1 Phase 111 File APIProgress.cpp, Line 276
[15:41:26] NeroVision DVD-Video files sorted
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:05 PM #2 Text 0 File Reader.cpp, Line 127
[15:41:26] NeroVision Reader running
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:05 PM #3 Text 0 File Writer.cpp, Line 122
[15:41:26] NeroVision Writer HL-DT-ST DVD+-RW GWA4164B running
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:05 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3309
[15:41:26] NeroVision First writeable address = 0 (0x00000000)
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:05 PM #5 ISO9660GEN -11 File geniso.cpp, Line 3309
[15:41:26] NeroVision First writeable address = 0 (0x00000000)
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:05 PM #6 Text 0 File Burncd.cpp, Line 3233
[15:41:26] NeroVision Turn on Disc-At-Once, using DVD media
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:05 PM #7 Text 0 File DlgWaitCD.cpp, Line 270
[15:41:26] NeroVision Last possible write address on media: 2297903 (510:38.53, 4488MB)
[15:41:26] NeroVision Last address to be written: 2120255 (471:10.05, 4141MB)
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:05 PM #8 Text 0 File DlgWaitCD.cpp, Line 282
[15:41:26] NeroVision Write in overburning mode: NO (enabled: CD)
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:05 PM #9 Text 0 File DlgWaitCD.cpp, Line 2483
[15:41:26] NeroVision Recorder: HL-DT-ST DVD+-RW GWA4164B, Media type: DVD-R
[15:41:26] NeroVision Disc Manufacturer: CMC MA - G. AM3
[15:41:26] NeroVision Disc Application Code: 64, Disc Physical Code: 193
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:05 PM #10 Text 0 File DlgWaitCD.cpp, Line 448
[15:41:26] NeroVision >>> Protocol of DlgWaitCD activities: <<<
[15:41:26] NeroVision =========================================
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:05 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 838
[15:41:26] NeroVision Setup items (after recorder preparation)
[15:41:26] NeroVision 0: TRM_DATA_MODE1 ()
[15:41:26] NeroVision 2 indices, index0 (150) not provided
[15:41:26] NeroVision original disc pos #0 + 2120256 (2120256) = #2120256/471:10.6
[15:41:26] NeroVision relocatable, disc pos for caching/writing not required/ required, no patch infos
[15:41:26] NeroVision -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2120256 blocks [HL-DT-ST DVD+-RW GWA4164B]
[15:41:26] NeroVision --------------------------------------------------------------
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:05 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1051
[15:41:26] NeroVision Prepare recorder [HL-DT-ST DVD+-RW GWA4164B] for write in CUE-sheet-DAO
[15:41:26] NeroVision DAO infos:
[15:41:26] NeroVision ==========
[15:41:26] NeroVision MCN: ""
[15:41:26] NeroVision TOCType: 0x00; Session Closed, disc fixated
[15:41:26] NeroVision Tracks 1 to 1:
[15:41:26] NeroVision 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4342284288, ISRC ""
[15:41:26] NeroVision DAO layout:
[15:41:26] NeroVision ===========
[15:41:26] NeroVision __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
[15:41:26] NeroVision 0 | lead-in | 0 | 0x41 | 0x00
[15:41:26] NeroVision 0 | 1 | 0 | 0x41 | 0x00
[15:41:26] NeroVision 0 | 1 | 1 | 0x41 | 0x00
[15:41:26] NeroVision 2120256 | lead-out | 1 | 0x41 | 0x00
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:07 PM #13 Phase 24 File APIProgress.cpp, Line 276
[15:41:26] NeroVision Caching of files started
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:07 PM #14 Text 0 File Burncd.cpp, Line 4122
[15:41:26] NeroVision Cache writing successful.
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:07 PM #15 Phase 25 File APIProgress.cpp, Line 276
[15:41:26] NeroVision Caching of files completed
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:07 PM #16 Phase 36 File APIProgress.cpp, Line 276
[15:41:26] NeroVision Burn process started at 16x (22,160 KB/s)
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:07 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2661
[15:41:26] NeroVision Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:07 PM #18 Text 0 File DVDR.cpp, Line 2571
[15:41:26] NeroVision Recording mode: Sequential Recording Mode
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:07 PM #19 Text 0 File Mmc.cpp, Line 21774
[15:41:26] NeroVision Set BUFE: Buffer underrun protection -> ON
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:07 PM #20 Text 0 File DVDR.cpp, Line 2726
[15:41:26] NeroVision Start write address at LBA 0
[15:41:26] NeroVision DVD high compatibility mode: Yes
[15:41:26] NeroVision
[15:41:26] NeroVision 3:38:07 PM #21 Text 0 File Cdrdrv.cpp, Line 8892
[15:41:26] NeroVision ---- DVD Structure: Physical Format Information (00h) ----
[15:41:26] NeroVision Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
[15:41:26] NeroVision Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
[15:41:26] NeroVision Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
[15:41:26] NeroVision Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
[15:41:26] NeroVision Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
[15:41:26] NeroVision Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
[15:41:26] NeroVision End Physical Sector Number of Data Area: 26127F h
[15:41:26] NeroVision End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
[15:41:26] NeroVision Data in Burst Cutting Area (BCA) does not exist
[15:41:26] NeroVision Start sector number of the current Border-Out: 2FE10 h
[15:41:26] NeroVision Start sector number of the next Border-In: 2FFA0 h
[15:41:26] NeroVision Media Specific [16..63]:
[15:41:26] NeroVision 00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
[15:41:26] NeroVision 00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
[15:41:26] NeroVision 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
[15:41:26] NeroVision
[15:41:26] NeroVision 3:40:05 PM #22 SCSI -1119 File Cdrdrv.cpp, Line 1436
[15:41:26] NeroVision SCSI Exec, HA 0, TA 1, LUN 0, buffer 0x06F70000
[15:41:26] NeroVision Status: 0x04 (0x01, SCSI_ERR)
[15:41:26] NeroVision HA-Status 0x00 (0x00, OK)
[15:41:26] NeroVision TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
[15:41:26] NeroVision Sense Key: 0x04 (KEY_HARDWARE_ERROR)
[15:41:26] NeroVision Sense Code: 0x09
[15:41:26] NeroVision Sense Qual: 0x03
[15:41:26] NeroVision CDB Data: 0x2A 0x00 0x00 0x00 0x02 0x80 0x00 0x00 0x20 0x00 0x00 0x00
[15:41:26] NeroVision Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0E
[15:41:26] NeroVision 0x00 0x00 0x00 0x00 0x09 0x03
[15:41:26] NeroVision
[15:41:26] NeroVision 3:40:05 PM #23 CDR -1119 File Writer.cpp, Line 311
[15:41:26] NeroVision Track following error
[15:41:26] NeroVision
[15:41:26] NeroVision 3:40:05 PM #24 Text 0 File ThreadedTransfer.cpp, Line 228
[15:41:26] NeroVision all writers idle, stopping conversion
[15:41:26] NeroVision
[15:41:26] NeroVision 3:40:06 PM #25 Text 0 File ThreadedTransfer.cpp, Line 222
[15:41:26] NeroVision conversion idle, stopping reader
[15:41:26] NeroVision
[15:41:26] NeroVision 3:40:06 PM #26 Text 0 File DVDR.cpp, Line 2969
[15:41:26] NeroVision EndDAO: Last written address was 639
[15:41:26] NeroVision
[15:41:26] NeroVision 3:40:06 PM #27 Phase 38 File APIProgress.cpp, Line 276
[15:41:26] NeroVision Burn process failed at 16x (22,160 KB/s)
[15:41:26] NeroVision
[15:41:26] NeroVision Existing drivers:
[15:41:26] NeroVision File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 3:07:32 PM
[15:41:26] NeroVision File 'Drivers\PXHELP20.SYS': Ver=3.00.56a, size=43528 bytes, created 3/23/2007 2:00:00 AM (Prassi/Veritas driver for win 2K)
[15:41:26] NeroVision Registry Keys:
[15:41:26] NeroVision HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
grampyga
Member
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23. February 2009 @ 17:38 _ Link to this message    Send private message to this user   
Originally posted by ron_nasty:

[15:41:26] NeroVision CdRomPeripheral : HL-DT-ST DVD+-RW GWA4164B atapi Port 0 ID 1 DMA: Off

Could you turn your DMA on and try again?

http://forums.afterdawn.com/thread_view.cfm/260038#1463361
AfterDawn Addict

3 product reviews
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23. February 2009 @ 21:43 _ Link to this message    Send private message to this user   
In addition to GrampyGA's advice, here's a couple things you might want to take note of.

1. Edit your serial number out of your post.

Quote:
[15:41:26] NeroVision Physical memory : 1014MB (1038412kB)
[15:41:26] NeroVision Free physical memory: 350MB (359132kB)
[15:41:26] NeroVision Memory in use : 65 %
Seems like a lot going on here. Shut down other programs while burning.

Quote:
[15:41:26] NeroVision Disc Manufacturer: CMC MA - G. AM3
Not the best media available. Try Taiyo Yuden, Verbatim, or Sony.

Quote:
[15:41:26] NeroVision Burn process started at 16x (22,160 KB/s)
Slow down your burn speed to 8x.

And if you haven't already, check for a firmware update for your burner.

This thread should help out there:

http://forums.afterdawn.com/thread_view.cfm/747726


afterdawn.com > forums > dvd±r discussion > dvd±r for advanced users > dvd burn issues 0x04 (key_hardware_error)
 

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