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Nerovision Express 2 Transcoding Problems
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ElwoodH
Newbie
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7. October 2004 @ 09:24 |
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I have noticed that sometimes when I try to create a DVD, if I use the option for "Animated buttons" sometimes the program disappears when transcoding, but if I try the same project without the animated option, it works. Don't know if that snippet of information is of any help.
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ccampbell
Senior Member
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7. October 2004 @ 16:44 |
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Hello Everyone,
I think I have some good news for all of us who have had trouble creating SlideShows, and sometimes simply DVD-Videos with the NeroVision Software. In most cases our problems have been with Transitions. If anyone was to add over 70 pictures and use Random transitions there would be various symptoms such as NeroVision simply closing, Memory error messages, SCSI/IDE Error messages, etc.
I've been able to duplicate this on quite a number of occasions. And quite a few of the users on this forum were very helpful in providing log files showing the errors they were running into.
Now, we have not been able to address these issues in NeroVision Express 2.
However, I've been testing NeroVision Express 3 that comes with Nero 6.6 build, and so far I have had very good success. Where I was consistently getting failures and memory errors, I am now getting succesfule writes. If you have no Transistions, the process is very, very fast now. If you do use tranistions and a lot of pictures, I see occasions when the Page File memory gets up to 1.06gig in size, but it consistantly drops back down to around 65OMB and it does not crash as it did with NeroVision Express 2.1.2.21 build.
I've really pushed it, by adding 4 slideshows of 99 pictures each, with transitions and audio, as well as Video with Video effects, text effects, audio and audio. And for the Menu i've added motion button and Menus, etc to fill up the 4.3gig disc. And I have not yet had it fail.
I'm not done with my testing, as all this was on XP SP1. I still need to test XP SP2, W2K, Win98SE, etc, but so far it's looking very good, and I expect this will address 90% of the issues reported on this forum in regards to failures during transcoding.
But again, this will not be released till October 18th, but it is a free upgrade to Nero 6 users.
Regards,
Craig
Ahead Software
USA
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Hywel
Junior Member
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8. October 2004 @ 00:00 |
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Nice one Craig. I look forward to the new release. :-)
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wjk44
Suspended due to non-functional email address
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9. October 2004 @ 14:46 |
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Hey all...thanks for letting me jump into this conversation...
I'm no newbee to computing having built and configured dozens for home and work. However, I AM somewhat of a neophite to CD/DVD projects, in particular the task of making - what SHOULD be - a simple slide show with Nero 6 Ultra (for $99.95 retail @ COMPUSA, this should work, right??...), with its' accompanying frustration it brings over the matter of encoding!
I ran across this web site on a Google search and I'm very glad to get myself educated - great site! (reminds me of AMDMB.com forums...) Like Hywel at the beginning of this thread, I too have been flummexed by Nero Express. I created a slide show project of about 1.5GB with NO SOUND and around 150 images of my daughter's wedding, split into 5 seperate "show" to stay under the 99 images per. The particular machine I'm doing this project on is built around:
MSI-K7N2 Ultra motherboard
Athlon XP2600 @ 1.9GHz
1.5GB PC2700 @ 7-3-3-2.5
Plextor DVDR PX-712A
2-80GB Western Digital HDD/JB series.
WinXP Pro w/SP2
Nero 6 Ultra with all the updates as of this posting
I made four attempts at encoding this project and found some success at each step, but never a completion:
First time - made my project, saved it and then checked burn-to-disk. The computer hung about 10% into transcoding. HHHHhhmmmm.
Second time - Ok, I'll transcode to the back-up drive and see where I get. Still, only about 10%.
Third time - Well, since each of the proceeding times I had to close the program down from Task Manager, I'm seeing that there's too much happening in the background. So I shut down everything that I can that's unnecessary, run defrag, scan disk, ad-aware, spy-bot - I giver the machine a "quick" tune-up with every utility I have. I run the burn process and this time get about 15-20% into the transcodding process. OK, I reason that this seems to be a memory management issue...
Fourth time - I use a utility called Cacheman and in this program I changed the memory setting from minimize memory to apps to maximize. I defraged once again and hit the burn button. This time I got about 20-23% of the program transcoded before freezing.
From my experience, I'm seeing that this program seems to need an AWFUL LOT OF MEMORY to run the simplest of projects. I wrote customer service with my InfoTool specs and asked them what the minimum requirements are for running this program. (I thought I had built a fairly strong rig to run this program...silly me - I didn't look on the side of the box at the minimums when I bought it :( ...) I don't have much hope from them given the experience some of you have posted here.
Anyway, I just thought I'd pass along my experience with this frustration and maybe shed some more light on getting this investment to perform as advertised. It looks like a great program if I can get it to work. I already like it over Adobe Photshop Album 2.0 - much more creative and extensive. However, Adobe WORKS for me, unlike NVE 2.
Any advise is GREATLY appreciated!
Thanks for chimming in!...
Bill
This message has been edited since posting. Last time this message was edited on 9. October 2004 @ 15:05
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AfterDawn Addict
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9. October 2004 @ 16:03 |
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@ wjk44
Download the latest update, Nero 6.6 with NVE3 which will be availble to all on Oct. 18th.
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wjk44
Suspended due to non-functional email address
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10. October 2004 @ 14:44 |
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Well, thanks much MysticE for your link to NVE3 because it made all the difference!
Downloaded the file updates and I then followed my last proceedure by having a clean drive and low background memory usage, as well as setting the Priority to High in the menu choice located on the burn page. I then settled in to see how it would progress and - Oh Yeah! It transcoded in 21 minutes and burned in another four!
I noticed on the NeroVision Express 3 logo - the one that appears on the transcoding screen at the beginning of that process - the Ahead software engineers have included the words "UltraCache" to the screen. So, whatever the problem I was experiencing with version 2 was, it seems that the memory issue was delt with in this new beta version. I look forward to downloading the finalized edition mid-month 'cause this program is now doing what I bought it to do.
Thanks again MysticE for the link; hope my experience has been of help to someone else!...
Bill
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photog
Suspended due to non-functional email address
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10. October 2004 @ 23:41 |
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I have had a similar series of failures with NVE 21218 and 21221. Taskmanage Performance tab shows menory (pagefile) usage taking off like a moon-rocket, if there ever were such. At about 2 BG nve stops encoding, although the system is still alive and well.
The simple fix is to go back to nve 21216 which is stable and has no issues in encoding slides (with sound and transitions plus the jpg files copied to the disk!
To Craig: Your hardwork and helpful approach is much appreciated by this Brisbane resident at least. Hopefully nve 2.3 will sort matters out?
Ron McDermott (Brisbane)
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CudaWuda
Suspended due to non-functional email address
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11. October 2004 @ 12:06 |
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I've just downloaded and installed the latest Nero 6 software and I'm experiencing much of the same problems creating a slide show for DVD.
When I finally got it to complete by reducing the number of slides to 50, the final product showed only the first 12 slides and the rest were black.
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AfterDawn Addict
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11. October 2004 @ 19:08 |
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Quote:
I've just downloaded and installed the latest Nero 6 software and I'm experiencing much of the same problems creating a slide show for DVD.
You've downloaded the latest 6.6.0.0 version with NeroVison Express 3 and it didn't work?
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machie
Newbie
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11. October 2004 @ 19:54 |
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I also downloaded the new version with NeroVision Express 3 (2.1.2.21) & still can't burn a dvd, VCD, or anything else. Getting the same errors that I was getting with the last version.
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AfterDawn Addict
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11. October 2004 @ 22:06 |
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Quote:
the new version with NeroVision Express 3 (2.1.2.21)
If you had bothered to read the posts that's the one that's causing the problems... wait for the new one which will be available Oct. 18th, part of the 6.6 build.
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hmack
Newbie
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12. October 2004 @ 07:24 |
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Yeah, my stuff is hanging too...
It's a file I created about a month ago (before getting the Forced XPSP2 Upgrade and before the most recent NeroVision Express) patch.
So, I uninstalled the program from my 512mb/40gb Machine and installed it on my 2gb RAM 120gb hd machine and it still hangs. Eventually says "Extremely low virtual memory".
One little complaint - I wish (or at least I don't know) I knew how to move a project without losing all of the links (as long as the subdirectories are the same) - - This was experienced 2x - First when I put the project on a DVD and moved it to another machine (desktop paths are different); the other just because the Attributes changed for the file. I had to click on 1000 "OKs"
I don't have a log to post, but it seems like everybody here is posting some good stuff.
Thanks
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photog
Suspended due to non-functional email address
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12. October 2004 @ 19:25 |
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I have installed nve3 and successfully encoded a high quality DVD with 160+ images plus jpg's as well. I failed at the first attempt. After removing all transitions and using only the simple fade in my Barton 3000 1 GB RAM completed the task in 18 minutes.
Ron
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CudaWuda
Suspended due to non-functional email address
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14. October 2004 @ 11:57 |
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I can't see on the Nero site how to download the Beta version of the new VisionExpress. Is it only avaialable to certain users working with the company to debug it?
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hmack
Newbie
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14. October 2004 @ 12:52 |
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I'd love to be able to download the beta too. If it is the difference between not working at all and having new code issues, I'd be glad to help. My only other alternative is to spend the few hundred dollars to get Ulead.
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Hywel
Junior Member
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14. October 2004 @ 13:44 |
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wjk44
Suspended due to non-functional email address
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15. October 2004 @ 07:52 |
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Since downloading the beta version of Nero 6.6, I've been wholly successful in making the slide presentations that I've been working on. You can read my initial frustration posted on 10.09.04. Since then, the software has worked wonderfully and without complaint.
This message has been edited since posting. Last time this message was edited on 15. October 2004 @ 07:53
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CudaWuda
Suspended due to non-functional email address
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15. October 2004 @ 09:05 |
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I also installed the beta version using the nero6600.exe install program. It did create the slidshow fine. Just use Google and search for nero6600.exe to find the best download site for you.
This message has been edited since posting. Last time this message was edited on 15. October 2004 @ 09:26
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Zwischen
Suspended due to non-functional email address
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16. October 2004 @ 00:23 |
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Thankyou very much....... Solved my problem
Trying out Nerovision for the first time and I received the same error message when trying to author a dvd. Anyway so I google the error and it leads me here. I then updated my Nero Vision to the beta version at the link above and it works. No more crashing.
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scarbouc
Newbie
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18. October 2004 @ 11:58 |
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Well it is the 18th...where is the software update for NeroVision???
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Hywel
Junior Member
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18. October 2004 @ 12:22 |
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I've been waiting in anticipation as well. Checked first thing this morning and throughout the day and nothing. Its now 21:30 here in the UK so they have 2.5 hours before it turns into the 19th. Given that Ahead are based in Germany that puts them an hour ahead of the UK. So its 22:30 there.
Oh well, fingers crossed........
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Grundrush
Newbie
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18. October 2004 @ 13:08 |
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Still waiting..........
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Jabba2004
Suspended due to non-functional email address
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18. October 2004 @ 13:24 |
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Maybe they have a program that automatically updates their website - set & forget...and they left it running to update on the 18th, but it shut down by itself and they havent realised it yet.....
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wjk44
Suspended due to non-functional email address
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18. October 2004 @ 15:43 |
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I finally heard back from Nero's customer support from my posting on the 9th (Nine days later!?!...glad I didn't hold my breath!...) Below is a portion of their reply to me as it pertains to the "Official" update which was delivered to me today, October 18 :
"Dear valued Customer,
thank you for your email.
Unfortunately we are not able to solve this problem at the moment (some other customers had it, too).
We will release an update during the next week and we hope that this update solves the problem.
Please download and install this update and try again to burn the profect...
Best regards
Sebastian Sonn
Technical Support
Ahead Software AG
Im Stoeckmaedle 18
76307 Karlsbad
Germany
Fax : ++49 (0)7248 911 888
http://www.nero.com"
(As well as being late with the update, they need some help with spell check... :) )
As others have said, it may do well to get the beta version and go with it until Nero goes public...hope this helps...
This message has been edited since posting. Last time this message was edited on 18. October 2004 @ 15:46
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ccampbell
Senior Member
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18. October 2004 @ 16:01 |
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Hello Everyone,
Sorry for the delay on our Nero 6.6 posting, but we are still working on development for a few critical features and the posting is now delayed till October 28th to ensure a solid product.
The only good news I can give you is that my testing indicates the new version of NeroVision Express 3 will resolve the issued posted in this thread, and improve perforance and quality of the video over all.
Best Regards,
Craig
Ahead Software
USA
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