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need major ipod help
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cdragon11
Newbie
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20. March 2006 @ 16:00 |
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okay long story short brother bought an ipod off ebay 15g with dock connector it wasnt workin someone said it was his battery he replaced it but he couldnt get it restored or anything so i took it from him to see what i could do ive had some progress after having multiple issues apples tech support is no help at all but anyways here is my current position
ipod wont turn on unless in the dock (was turning on the other day but had low batter (bro didnt have cables to recharge i borrowed some)
windows sees as unknown device Unless in disc mode
well i start ipod updater plug in ipod and put it to disc mode after i put in dock since it wont turn on otherwise (tried reseting)
after 10min it will finaly let me choose to restore then after another 10 minutes i get one of 3 errors
-cannot lock ipod (felt like i was so close)
read up about it closed all backround programs even explorer at one point but kept gettin same error but the time i closed explorer i got
- cannot write to disc (or similar error)
and the last error i get is
- cannot mount
this is realy just reset and retry problem so my only realy problem is the
-cannot lock ipod
so assuming ive done everything on apple sight cept have it serviced (not an option cause im poor lol) and i KNOW i can fix the problem if i can just get it restored is there anything else i can try? oh also ipod gets VERY hot while in dock after a period of time to be safe i remove it and let it cool i read that its just harddrive AND recharge causing it to do that also during first attempt at cannot lock i unistalled itunes as apple said but never reinstalled till just now i didnt know if i needed itunes installed AND ipod updater but im trying one last time with itunes and ipod updater and closing all programs accesing ipod except explorer whew okay any advice would rock
OH also i was NEVER able to see ipod in itunes in any way disc mode or normal
This message has been edited since posting. Last time this message was edited on 20. March 2006 @ 16:03
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cdragon11
Newbie
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20. March 2006 @ 16:18 |
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okay well i just tried another restore with itunes installed only things running that might interact with ipod is ipodservice.exe ipodupdater (duh) and explorer well if i kill ipodservice the restore process craps out instantly saying cant mount so ive learned to leave that alone cant kill ipodupdater and if i kill explorer it gives me the cant write error so someone please help oh and on a side note how i mentioned the ipod gets very hot when it does too much presure causes the screen to fade out alittle or cut out for a second then come back when i stop touching it (not good i know)
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jazo123
Suspended permanently
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20. March 2006 @ 16:27 |
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Can you be a little more clear please? I will try to do my best to answer your question if I can understand it. :)
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cdragon11
Newbie
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20. March 2006 @ 16:28 |
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oh sorry basicly what other ways can i get around the cannot lock error lol (maybe i shoulda just said that first) im trying one more restore as we speak so i have time
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jazo123
Suspended permanently
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20. March 2006 @ 16:30 |
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What do you mean by "cannot lock error"?
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cdragon11
Newbie
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20. March 2006 @ 16:32 |
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oh and thank your from the bottom of my soul for responding i was about to cry lol or shoot the ipod im thinkin the latter im also trying to use a differnt usb slot this time when i go to restore the ipod it gets to the restore point after about 10 minutes and says ipodupdater cannot lock ipod
This message has been edited since posting. Last time this message was edited on 20. March 2006 @ 16:33
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jazo123
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20. March 2006 @ 16:33 |
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-edit-
Hmmm...not sure why that is happening. There is a tut at the bottom of my sig for restoring if you are doing something wrong.
This message has been edited since posting. Last time this message was edited on 20. March 2006 @ 16:35
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cdragon11
Newbie
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20. March 2006 @ 16:35 |
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sorry that 3 minute timer is killing me but when i go to restore the ipod it gives me error that ipodupdater cannot lock ipod
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jazo123
Suspended permanently
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20. March 2006 @ 16:38 |
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Yep I remember that 3 minute thing....Sucks at first.
Here is a step by step guide to see if you are following the steps correctly:
Open the iPod Software Updater application. It can be found by clicking on the Start menu, pointing to All Programs (Windows XP) or Programs (Windows 2000), and then point to iPod.
Select the iPod Updater showing the most recent date in the filename.
Connect your iPod to your Windows PC.
When it becomes available, click Restore. An alert box appears to confirm you want to restore iPod.
A progress bar appears on the computer screen.
When the restore process on the computer has finished, close the iPod Updater and look at the screen on the iPod.
If you see an image of a wall power plug, connect your iPod to the AC adapter that came with it and plug it into a wall outlet and wait for the restore to complete.
If you see a progress bar underneath the Apple logo, leave the iPod connected to the computer.
If you had to put iPod into Disk Mode before restoring, the iPod screen may display "OK to Disconnect" and you may need to reset iPod.
After the restore is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
Just in case you are doing something wrong. ;-)
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cdragon11
Newbie
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20. March 2006 @ 16:38 |
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well unforuntaly ive done EVERYTHING apple page has told me to and nothing is workin my last attempt right now is to try a differnt usb port and disconnect evreything but keyboard and mouse OH and actualy the restore bar NEVER moves :(
This message has been edited since posting. Last time this message was edited on 20. March 2006 @ 16:39
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jazo123
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20. March 2006 @ 16:40 |
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I don't think that that will solve anything. Lethal or a Mod may be here later on and be able to help you. I'm not sure what the problem could be.
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cdragon11
Newbie
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20. March 2006 @ 16:43 |
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k thanks for you time and help i relay hope i figure this out
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jazo123
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20. March 2006 @ 16:46 |
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Any time....thats what we're here for. Good Luck!
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cdragon11
Newbie
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21. March 2006 @ 16:59 |
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hmmm now i think the harddrive gave out it goes to disc mode computer knows theres a mass storage device there and that its an apple ipod but the ipod updater doesnt see it at all
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jazo123
Suspended permanently
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21. March 2006 @ 19:19 |
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Have you tried resetting the iPod?
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cdragon11
Newbie
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22. March 2006 @ 15:31 |
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yea many times hard drive doesnt sound like its running but still goes to disc mode
im gonan let battery die and start all over
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Moderator
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25. March 2006 @ 08:27 |
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Quote:
I don't think that that will solve anything. Lethal or a Mod may be here later on and be able to help you. I'm not sure what the problem could be.
- I don't personally know any moderators that know a lot about the iPod..
cdragon11
hello & welcome to the iPod forums.
I have tried to make sense of your questions, and I'll do my best to assess & suggest.
I notice that you are connected VIA your iPod dock. Have you tried eliminating that to see if that is the cause of your problem?
Can you see your iPod in windows explorer? If you can (I wouldn't normally suggest this, but in your case, it seems you've little to lose).
Dload the HP USB Format Tool.. download is here..
http://h18007.www1.hp.com/support/files/hpcpqdt/us/download/20306.html
After you have downloaded it, open it up and select your iPod's drive.
After you've done that, select 'File System FAT32', enter your iPod?s name in the Volume Label if it isn't already there.
Check the 'Quick Format' box, but not one in 'create a DOS Startup disk'. After doing this click Start, and wait for your iPod to be formatted.
Then, open up your iPod Updater, and click restore.
If all has gone correctly, your iPod will now be back to normal!
If all has gone as it did with myself, your iPod should now be ok.
*Note, try this method at your own risk. It worked for me, but I can give no guarantees.*
This message has been edited since posting. Last time this message was edited on 25. March 2006 @ 08:29
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jazo123
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25. March 2006 @ 11:52 |
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Quote:
I don't personally know any moderators that know a lot about the iPod..
Yeah, me neither, just a thought because they know alot about other things most of the time. ;-)
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