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iPod randomly Reboots
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meowilson
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18. June 2006 @ 07:11 _ Link to this message    Send private message to this user   
My iPod was connected to my Powerbook and was updating when someone shut the laptop. Since then, the songs that were being transferred at the time have completely transferred to the iPod. In iTunes the songs play perfectly, but on the iPod, they play for between 15-25 seconds (different songs play for different length of time) and then the iPod re-boots. Only the songs that were being downloaded in that one transfer seem to be affected. Songs previously loaded play fine. However, when the iPod is connected to the laptop, the song will play all the way through. Unplug, and the same song will stop after a few seconds. iPod is fully charged. Have gone through all the five "r"s and this still happens. Have the latest software installed. Suggestions?

m wilson
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18. June 2006 @ 10:57 _ Link to this message    Send private message to this user   
Have you tried restoring your iPod by using the apple updater?- This fixes mostly all of the problems but beware, as this will delete all the current songs on your iPod and return it back to factory settings.

meowilson
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19. June 2006 @ 21:28 _ Link to this message    Send private message to this user   
Yes, although rather time consuming, this did not help. The problem seems to also be affecting other songs as well. Someone told me that the hard drives are having some difficulties (60GB version).
I have already tried everything recommended by the Apple site.

m wilson
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20. June 2006 @ 06:17 _ Link to this message    Send private message to this user   
Well then, I have only two last ways to help you.... And these are last resorts. Is your worenty still active? If so, then just send it back and get a brand new one.

Have you tried uninstalling and reinstalling iTunes?-If you uninstall and then reinstall, you will NOT loose any music.

Well, thats all I could suggest that you can do, maybe Lethal B or some one lese can help you.
Good Luck!

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21. June 2006 @ 10:33 _ Link to this message    Send private message to this user   
Randomly resetting 60GB fifth-generation iPods

Apple is acknowledging internally and through its network of service providers that some 60GB fifth-generation video iPods may be plagued by random resets during normal use.

Affected players may either freeze or reset randomly while users are listening to music, watching a video or navigating through menus, the company told its service providers and AppleCare support reps.

Apple said the issue is limited to 60GB video iPods manufactured before production week 550 (or serial numbers xx550xxxxxx and prior.)

AppleCare reps are being told to direct callers reporting the issue to an Apple Retail store or an Apple Authorized Service Provider for diagnostics tests.




That could be the source of your trouble.

Technicians will then run an SD RAM test to determine whether the player is in need of a repair or a simple software restore.

Related links
Visit our iPod forum room to discuss about Apple's portable players.
 
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