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Panasonic DMR-E85H error U99
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Kassel
Junior Member
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8. January 2008 @ 22:34 |
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Sounds right soju. I usually take a finalized disk of any importance and put it in another dvd player in my living room before deleting too.
kingkassel@aol.com
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gchu
Newbie
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12. January 2008 @ 22:01 |
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Originally posted by gchu:
Originally posted by wre46:
I did not have the reciept when I sent it back. He told me out of warrantee was still a flat fee of $130. It took about 4 weeks for them to call. I am using the unit as we speak!!
It is now going on 5 weeks since I sent my device back (shipped on 9/29). I still haven't gotten it back. I had gotten a call from them about a week after I shipped it to say it was a flat fee of $136 (with tax). I called them back and gave them my credit card info and they told me that I should get it in 1 to 2 weeks. I just called them today and after getting transferred 3-4 times, they said it still hasn't shipped yet, with no other info.
I had originally really liked Panasonic products, but have been very disappointed by their customer service.
Well, after countless calls and 3 1/2 months, I finally got my unit back on Friday 1/11/08 (originally shipped 9/29/07). Unfortunately the hard drive has been wiped clean, but at least it powers up with no errors, yet.
I plugged it in last nite and keeping my fingers crossed that the TV guide loades. Any one in the Philadelphia Suburbs with Comcast getting the TV Guide?
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rekoj
Junior Member
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14. January 2008 @ 16:51 |
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I do not have TV Guide OnScreen working for many months. I have SC-HT1500 Home Theater System with Built In HDD & DVD Recorder. I was told that it is similar to DMR-E95H.
Recently, I did reset "Channel Up/Channel Down" (after I switch to HD service - Scientific Atlanta Explorer 4240HDC digital set-top box,) and I even lost previous channel line up. It was old, but at least there was something channel line up.
Now, I have only "12:00" flashing on the unit for many hours, and TV channel are switched by DVD recorder on and on in the circle. And when I want to record (even using manually timer recording), I have to manually set up time; otherwise even timer recording will not work.
Calling to Panasonic was useless. They do not know how to properly disable TVGOS with having IR Blaster functional. Doing AutoChannel Line Up means to lose ability to use IR Blaster for manual timer recording. There are not any channel over Channel 99 found in AutoChannel Setting.
So, if I want to record e.g. channel 354, I have to let DVD recorder turned on, switch it to channel 354 (to prevent switching channel by TVGOS) to be able to record program on channel 354, and than switch to another channel (if I want record from another channel later.)
I have Cox Communication in Las Vegas, NV. That's how we can end up having free unreliable service from TV Guide.
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vulcanusa
Member
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14. January 2008 @ 17:33 |
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rekoj,
I am surprised that the IR Blaster is also disabled after performing an auto channel scan and disabling the TVGuide download. Wouldn't an IR Blaster be a key part of the auto channel scan for individuals with a cable box attached? The IR Blaster would need to be used to scan the cable box through the channels, wouldn't it?
I do run with TVGuide download disabled, but don't have a cable box at this point. Do you still tell your machine that your cable box is connected?
This message has been edited since posting. Last time this message was edited on 14. January 2008 @ 18:23
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rekoj
Junior Member
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15. January 2008 @ 03:14 |
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vulcanusa,
I am surprised with many TVGOS issues on my SA-HT1500 DVD recorder (probably DMR-E85H or DMR-E95H in its base.)
May I know what procedure you used to disable TVGOS? I followed Panasonic help - reset ch up / ch down, pressing return, return to get rid of TV Guide set up page. However, I was able to disable TVGOS and performed AutoChannel setting (only for channels up to 99). It did not do any good for me. I have DMR-E80H connected to splitter, and I am recording show under channel 99 without problem on that unit. I am lucky that DMR-E80H does not have TVGOS feature.
To my surprise, without fully fuctioning IR Blaster on SA-HT1500, I was able to use only 2 digit channel numbers. With disabling TVGOS and performing autochannel setting, I lost ability to switch to any channel over 99. Moreover, I was not even able to manually set up timer recording. I was forced to perform TV Guide set up again, if I wanted to make any timer recording - even with manually set up of timers.
I am recording children's shows from channel 354 - Boomerang and similar channels over 99. There is almost none kid's channel under 99; our cable company even moved Cartoon Network from 59 to channel over 99.
Disabling TVGOS the way Panasonic representative told me did not work for me. And disabling the way manual says does not work. After performing TV Guide set up, autochannel setting is greyed (unable to choose it as said in the manual.) Maybe it is because I have digital cable box hooked-up to the DVD recorder through L3 line (S-Video cable and L/R audio cables - for better picture than through standard RG59 coaxial cables.)
I just "played" with setting, and only one thing is good now. I can record any channel even DVD recorder is turned off. Once the timer recorder switch to the channel for recording, TVGOS is "disabled" temporarily, so DVD recorder can record shows as scheduled in timers. However, as soon as timer recording is over, TVGOS is back in action - switching channel on and on - until I turn dvd recorder on and watch TV or turn off the cable box.
I really like IR Blaster, because I can switch all channels with dvd recorder remote control, and I can record shows from channel over 99 without "sitting" next to the dvd recorder and neccessity to switch the channel after one recording finishes and before another recording starts.
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vulcanusa
Member
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15. January 2008 @ 11:08 |
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rekoj,
You're speculating the DMR-E85H performs the same as your unit with regard to these features, but let's assume it actually does.
There are a lot of posts on this thread about properly resetting your unit. ch up/ch down while the unit is on is the first good step, pressing both buttons simultaneously until the unit powers down. Then unplug the unit for at least 30 seconds. Don't skimp on the unplug duration. This is the point I disconnect my RF input cable. Perhaps you don't even have one plugged in. I recommend disconnecting all your input cables (e.g. L3).
Power the unit back on. Let it complete its power-up fully. You'll now be prompted to enter the initial configuration/location. I recommend to tell the unit you have cable and a cable box, but don't connect the cable back up yet. Have the IR blaster plugged in. Enter all zeros for the zip code. Now use the Functions button on the remote and proceed to the Set Up submenu. The AutoChannel scan button should now be active if it was grayed out before you reset the machine. If it is grayed out, repeat the process from the beginning (i.e. ch up/down buttons) up to this point again until the AutoChannel scan button is active.
Reconnect your input cables. Perform an AutoChannel scan and see if the cable box is manipulated by the IR blaster. You may very well be correct, however, the machine might always presume the AutoChannel scan is targeting the RF input and not the other inputs. In that case, it won't detect any channels if you don't have the RF cable plugged in. Not sure. Perhaps you can add them manually.
You realize I'm ad-libbing the cable box/RF blaster stuff, so no guarantees. Someone else on the thread might have more relevant experience.
I've rarely had a problem with timer recordings and have been manually programming the timer with TVGuide disabled for 2 1/2 years on 3 different DMR-E85H's. I did have a problem at the last change to daylight savings time (USA), since the machine's date for the 1 hour fallback in the fall is now different than the newly legislated date. I actually had to go through the reset process myself on all the machines to restore proper operation.
Note: The reset procedure won't affect anything you've previously recorded on the hard drive, but you probably already knew that.
Oh, by the way, when I AutoChannel scan it only goes up to channel 125. However, I only have very, very basic cable, so it's not a problem for me. I've actually never attempted to enter a channel through the remote greater than 125. Not sure if it is even capable of tuning higher than 125.
This message has been edited since posting. Last time this message was edited on 18. January 2008 @ 11:02
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FFoldwomn
Newbie
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17. January 2008 @ 20:32 |
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gchu-
I live in the Philadelphia PA area and am now getting TV-Guide with COMCAST.
I am in the 19003 zip code. I recently had a choice of 6 channel selections. I had been without any TV-Guide for at least 6 weeks. Then it magically came back. I currently do most of my recording without counting on the guide.
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Kassel
Junior Member
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17. January 2008 @ 20:59 |
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Vulcan seems to have a good battle plan there. I went without tvguide for a few weeks after my dead e85 came back to life. I finally just checked around on the cable packages of surrounding towns to see which package matched the new lineup in our town. I found one 15 miles away, so I entered that zip code in setup, and had tv guide again in two days. K (So for me, changing the zip code did bring a tv lineup suitable for recording.) I have never used the IFR wire.
kingkassel@aol.com
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bendered
Newbie
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19. January 2008 @ 19:17 |
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I just recently bought a broken E85H on ebay that had the U99 error. I fixed the original one I bought with the firmware upgrade in 2006 and haven't had a problem since. So I performed the firmware upgrade and it too works like a champ.
Has anyone upgraded the hard drive on their machines and what is the highest capacity you have attained if you did? I want to replace the drives in both my machines, but I want to put the largest drive possible in it so I don't have to worry about it for another few years.
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vulcanusa
Member
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19. January 2008 @ 21:08 |
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bendered,
The USA machines were manufactured with 120 GB drives. If your drive fails, you can replace it with a larger drive if you can't find a 120 GB drive of proper technology, however, the DMR-E85H will only recognize and use up to 120 GB of the new drive. You may see reference to this topic earlier on this thread.
Note: These drives were advertised by Samsung as superquiet drives. If you need to replace one, you might want to take that fact into consideration.
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Junior Member
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21. January 2008 @ 20:50 |
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Another thing to consider is the current draw of any new drive. Believing I had a bad hard drive in the E85 because of missed timer recordings, I purchased a new Seagate drive. When I swapped out drives and put the Seagate in, the E85 displayed all sorts of diagnostic failure messages. The machine just didn't have enough current in the power supply to spinup the new drive.
As another person wrote, you can't increase the capacity of the unit by installing a larger hard drive. The capacity is fixed at 120GB. If you do want to install a replacement drive, shop for a drive that rotates at 5400RPM, which are very scarce to find now. Somebody on another forum wrote that a Maxtor DiamondMax 16 (4R120L0) will work fine. Just be wary of installing newer drives that spin faster, the power supply in the E85 doesn't have a lot of juice.
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FFoldwomn
Newbie
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22. January 2008 @ 07:52 |
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I've just started having problems recording on DVDs (memorix)which had been fine. I suspect that the lens may need cleaning. I've never cleaned the lens and I've been using it for over 2 years. Any ideas about what common stuff to clean it with?
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LCoop
Junior Member
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26. January 2008 @ 04:04 |
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wow you people rock - going to radio shack tomorrow (er, today, sat.) to get the radial capacitors to fix lately eternal "please wait" on my e85h unit - the unit's capacitors are discolored brownish on top - never swung a soldering iron before - think will go to local EPO ("electronics parts outlet") shop, fondren street & west park (houston, tex.), and find someone expert at that and pay them something to do it for me - or maybe look up some kind of local houston electronics club, find a guy there - thanks again everyone here.
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LCoop
Junior Member
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26. January 2008 @ 21:41 |
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Quote:
wow you people rock - going to radio shack tomorrow (er, today, sat.) to get the radial capacitors to fix lately eternal "please wait" on my e85h unit - the unit's capacitors are discolored brownish on top - never swung a soldering iron before - think will go to local EPO ("electronics parts outlet") shop, fondren street & west park (houston, tex.), and find someone expert at that and pay them something to do it for me - or maybe look up some kind of local houston electronics club, find a guy there - thanks again everyone here.
bingo, well a whole $eight dollars$ later and its all back working again again, hard disk contents and everything - $3 at radio shack for the two capacitors and $5 to the electronics shop guy for the 5 minute soldering - relatively new little tv repair shop near me run by a mexican fella, before I could say anything he looked at the circuit board and pointed out the exact two bad capacitors wow he's good thank goodness for him - actually I have two of these e85h machines, the other one is still running great -
also have the dmre75v (vcr tape + dvd recorder) - in addition to making dvds disks I use these machines a lot with ram disks to temporarily record news programs, view later and then erase & reuse - use the e75v machine to help convert old vcr tapes to dvd -
actually it all cost me more than $8 because I also bought (pdf file download) the e85 service manual for $17 but glad I did because now have it for future reference - it also pointed out how to unplug the connection between the power circuit board and the main board, not obvious to dummy like me. anyway thanks again especially to attila and peter "pguerlain".
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jaspaul43
Suspended due to non-functional email address
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27. January 2008 @ 11:25 |
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To LCoop
Newbie
Can you provide a copy of the page with that particular instruction on separting the two boards?
Thanks,
JP (jaspaul43@tds.net)
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LCoop
Junior Member
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27. January 2008 @ 22:32 |
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Quote:
To LCoop
Newbie
Can you provide a copy of the page with that particular instruction on separting the two boards?
Thanks,
JP (jaspaul43@tds.net)
yes but not til tomorrow - just got in from helping relatives move all day (including FURNITURE - yikes) :-) - have to crash for rest of evening.
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LCoop
Junior Member
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28. January 2008 @ 19:08 |
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Quote:
To LCoop
Newbie
Can you provide a copy of the page with that particular instruction on separting the two boards?
Thanks,
JP (jaspaul43@tds.net)
yes but not til tomorrow - just got in from helping relatives move all day (including FURNITURE - yikes) :-) - have to crash for rest of evening.
well sorry still haven't quite got to this yet - will as soon as possible - 59 yrs old and taking care of 83-yr-old parents and three semi-disabled relatives (the "moving" above was part of that) - today was a little crazy too but will get to it ASAP - plus I've never uploaded anything to the I-net before so guess that will be a little learning curve when I get a round tuit.
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bendered
Newbie
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28. January 2008 @ 19:11 |
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jaspaul43
Suspended due to non-functional email address
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28. January 2008 @ 23:19 |
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To LCoop
Newbie
If you have a scanner, just attach the PDF document to an email to me. Otherwise, just copy the page and paste it to a Word document and attach that to an email to me.
Thanks,
JP (jaspaul43@tds.net)
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LCoop
Junior Member
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29. January 2008 @ 02:31 |
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Quote:
To LCoop
Newbie
If you have a scanner, just attach the PDF document to an email to me. Otherwise, just copy the page and paste it to a Word document and attach that to an email to me.
Thanks,
JP (jaspaul43@tds.net)
ok JP just tried to email you the relevant page - for everyone else, back to the soldering, if anyone else like me is uncomfortable learning on this circuit board I can highly recommend just looking up a local little TV/electronics repair shop - those guys have lots of experience solding on circuit boards.
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Junior Member
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30. January 2008 @ 18:00 |
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Has anybody had the problem with the E85H where it fails to record a scheduled program? When my machine works it does so without any problems. But every couple of months it starts acting up where it doesn't turn on to record a program that's in the list of scheduled programs.
In the past I've been able to fix the problem by doing a deep reset. This erases all the Program Guide information and it takes about two days for the machine to recover. Then it will wake up to record all scheduled recordings.
I noticed last week that the E85 didn't record some shows. I did a reset, hoping the machine would behave itself for a few months. No such luck. It turned on and recorded a half-hour program at 11:30am. But a half-hour program that was scheduled to record at 2:30pm it didn't wake up for. I was actually watching the machine to see what it would do, and it didn't do a thing. Interesting though, when I manually power on the E85, it immediately goes into record mode and starts recording the scheduled event, although it was already 3 minutes into the program. It's like the machine knows it's supposed to record a show, it just never gets the command to power on and start recording. There just doesn't seem to be any logic as to why it would work at 11:30am but not at 2:30pm. It's all very random. The last time the E85 acted up, it wouldn't power on to record something late at night, so there doesn't seem to be any pattern.
So I'm running out of ideas now. I pulled the cover off a few months ago to look at those large capacitors under the hard disk, they looked fine. And I've never had the problem of it getting in a "Please Wait" state anyway. The hard drive is mostly empty with over 49 hours of recording time available. Does anybody else have this problem with the E85 skipping timer events? Is there a fix for this or is the machine starting to fail?
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psujmatt
Newbie
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30. January 2008 @ 18:09 |
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I had the "failure to record" problem a lot when I first had the machine, and now its doing it a lot again since I replaced the capacitors and all that. I'm going to try to re-update the firmware with a CD I made back in the day. I'm thinking that perhaps that was on some part of memory that cleared out by having the machine unplugged for a few weeks. There are instructions on this list somewhere for the firmware update. Once I try it and get a result, I'll post my experience.
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vulcanusa
Member
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30. January 2008 @ 18:26 |
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FurryFace,
I realize this is quite a long thread, but there are many posts about scheduled recordings not firing and solutions (e.g. hit STOP twice after viewing a recorded program so PLAY is no longer flashing in the display window). You can attempt to search the thread by using this site's search facility or read through the posts starting from page 1.
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soju
Junior Member
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30. January 2008 @ 20:17 |
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Not sure if I have seen this problem on this thread.....
I recently switched a 2nd TV in the house to digital (with a cable box) and switched the main TV to High Def with a HD dvr/cable box. Each TV is also hooked up to a Panasonic DVD recorder.
All of a sudden I am getting strange messages that pertain to copyright violations.
Day 1: TV with HD dvr/cable box: recorded 2 shows with the symbol that they were "One time only recording." One show I needed to keep and also copy for another person so??? But since the other show was just to watch, I experimented with it and I was able to dub it to a RAM, and copy it more than once. The program I needed ended up not being a problem as it dubbed/copied more than once. I still don't know why the "one time only recording" symbol was there.
2nd week now: 2nd TV with just a cable box and Panasonic DVD recorder has at least 3 times now, stopped recording a show because it "detected a copyright" or some message close to that. The STRANGE thing is that twice I have been recording the same program on the other TV and it never gave me that message and recorded the entire progam I had it set to record.
The stranger part of this is that I have been recording this channel for 3 years now and have never had a message like this pop up on the TV screen before.
Is there something on the cable box or Panasonic DVD recorder that I need to turn off or??? Totally perplexed over this issue.
Thanks.
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Junior Member
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30. January 2008 @ 20:29 |
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I read through several dozen messages and found another suggestion on how to possibly solve the failed to record a scheduled program. With the unit on, I pressed and held in the power button until the timer indicator and all other lights go out except the clock. That didn't take long, maybe 10 seconds. Then I unplugged the unit for about 5 minutes.
When I plugged it in and powered up, the machine went through a please wait and self-test mode. When it finally came up, the only thing different was all the promotional ads in the TV Guide were lost, they were totally wiped out.
I tried updating the firmware, as somebody else wrote that it's possible to lose a firmware update. But when I insert the latest firmware CD, nothing happens, so the machine must still have the latest firmware. Now it's only a matter of seeing if the E85 will start behaving itself and record shows scheduled.
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