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iPod Video not recognized by computer
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kdal
Newbie
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15. January 2009 @ 10:45 _ Link to this message    Send private message to this user   
i have a 30GB ipod video that works fine apart from i cannot update it. when i plug it into my computer it is not recognized by itunes or windows, does not show up at all in device manager and does not charge that way. i can charge the ipod with a wall charger, use the USB ports for any other device, and have tried a known working USB cable so thats not the problem either, and have used all fixes possible on the apple website
it is out of warranty so too expensive to fix through apple, so does anyone know what might be the problem?
irongiant
Senior Member
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15. January 2009 @ 11:12 _ Link to this message    Send private message to this user   
try setting the ipod to recovery mode, hole the menu + center buttons until the ipod powers off, then imediately release the menu and hold play + center button until you see a check display on your ipod screen, your ipod is now on recovery mode, open itunes then connect your ipod make sure you have the lates firmware on the ipod, itunes will tell you if you don't, another posibility, try hooking up the ipod to another computer like a friend just to see if itunes recognize it. if it does, means the ipod drivers on your computer have become corrupted in ither case doing a restore of the ipod will replace the ipod drivers. Good luck.
kdal
Newbie
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15. January 2009 @ 11:28 _ Link to this message    Send private message to this user   
thanks for the quick response. i have tried putting the ipod in recovery mode but itunes still doesnt recognise it, it just stays in recovery mode until you hold menu & centre buttons again. also tried using it on a friends computer and it wouldn't show up on that either so it must be the ipod and not the computer.
im guessing it needs either a new hard drive or logic board but not sure which
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