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Mobile PhoneTools v3.0 US
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OmegaWolf
Newbie
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24. January 2005 @ 04:43 |
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Ok, I believe I have found out how to get around these recurring problem. So here are the steps:
1. Download and extract the P2K drivers:
http://bongowireless.com/file_download.php
2. Connect your phone to the computer. Do not turn on Phone Tools at this time.
3. When your computer tries to recognize the 'modem' (the phone), manually point it to the folder where you extracted the P2K files.
4. When the computer is done locating the 'modem', double check it is working in device manager.
5. If all is ok, turn on Phone Tools
6. When Phone Tools wants to search for a phone, cancel and skip the process.
7. After the image of whatever phone appears on the screen. select 'menu'.
8. Go to 'setup'.
9. Select the 'communication' tab.
10. Hit the 'change modem' button.
11. Hit 'next' at the Device Configuration Wizard screen.
12. One of the selectable modems should be 'Motorola USB Modem'. If you do not see it, hit 'add' and then 'have disk', and point it to the P2K drivers. Or just start over from step 1.
13. If you did see 'Motorola USB modem' as a aselection, highlight it and press 'next'.
14. At the detect driver screen, check the box that says 'Do not detect driver. Select from a list.' Hit 'next'.
15. There should be a few options under the device manufaturer area on the left, most likely 'Bluetooth Adapter', 'Motorola CDMA', 'Motorola GSM', and 'Motorola TDMA'. Select the appropriate field.
16. Under 'Device Model', select your phone. (Most phones in use will be a device under 'Motorola GSM').
Hit 'next'.
17. At the final screen, hit 'Finish'.
The End!
I hope this is helpful to all. I have been able to use this method to get two v180s working on two seperate computers where I previously had the 'Initializing' error.
If you find this method is succesful, please post some feedback....
This message has been edited since posting. Last time this message was edited on 24. January 2005 @ 04:56
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dwjantz
Junior Member
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24. January 2005 @ 06:07 |
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WOW!! LOL. I will try this later today. Thanks a lot for this info! Will see what happens!!
Doug
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BadAir
Newbie
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24. January 2005 @ 07:29 |
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For what it's worth, I use my V551 on Bluetooth, and I get the Little "x"& red on the phone image nearly daily. I finally learned to just shut the phone off, turn it right back on, and it Initializes itself.
Problem I have is it keeps making a new connection, but I just keep deleting the old ones? I am using MPT 3.19.
The MPT seems very "touchy" to me!
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lobudgit
Newbie
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24. January 2005 @ 09:30 |
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Wow! MPT v3.19? Where did you get that? The latest version I've heard of so far is v3.11, which was a D/L update. Was this what you received when you bought your kit (adapter and CD), or did you download this somewhere? Where did you buy your BT module? I'm trying to find a low cost vendor, and so far the best I've found was $70 from cellphonemall. Please check your docs/help and let me know if MPT 3.19 supports Lotus Notes version 6.5. Do you think the connectivity kit is worth it? I put in an email to Moto's support asking about Lotus Notes version 6.5 support and upgrade compatibility with the V551, but haven't heard back from them yet. It concerns me that what I've found to buy for the V551 is MPT v3.0, and now some people are already running v3.19 - the software sounds like it's having some problems.
!!!!!
o > o
{=}
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nvkid909
Newbie
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24. January 2005 @ 09:44 |
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i got the 3.19e version on the live update.
still does not fix some probs i still cant transfer pictures or tones to my v600 (internal server error message for tones/ aborted pics transfer) while i CAN do it with bluemanager. for these reasons personally i cant recommend anyone paying money for it, im not sure bvrp know their own product cos on their help site http://www.bvrpforums.com/phpBB2/viewforum.php?f=27 they say in faq, when i get error message transferring mp3, its cos it needs to be 128 bit or lower... oh dear i'm afraid i already used bluemanager to get 320bit tones on my phone so thats not right! no explanation of why mpt wont transfer pics though (while blueman.. does... hmmmmmmm)
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Idleline
Newbie
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24. January 2005 @ 11:07 |
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I tried what Omega suggested and was unable to connect. My problem it seems is that whenever I try and install the drivers it wants to configure the modem on COM1 or COM2 and it should be USB.
I am running WinXP SP1. Connecting via data cable.
I also tried installing 1.23 from motopage.tt.uk and I couldn't even install it, I got a .DLL error and it aborted.
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OmegaWolf
Newbie
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24. January 2005 @ 12:08 |
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Idleline, are you getting the same 'Initializing' error as others?
And does a 'Motorola USB Modem' show up in your Device Manager? Even though I connect via USB, when I check the properties of the modem ('advanced' tab, then 'advanced' port settings), I have a COM port assigned to the device. In fact, you can change the COM port assigned to the modem from here. You may want to experiment with these com settings.
Also, If you have plugged in to a different USB port on previous attempts, the computer might see each instance as a seperate modem (motorolaa usb modem 1, motorola usb modem 2, etc), and reserve Com ports for each instance.
And as far as the DLL problem, I had a similar experiance with a later version of Mobile Phone Tools. I was able to hit 'skip this file'. Do you get a similar offer, or does it just abort on you?
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OmegaWolf
Newbie
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24. January 2005 @ 12:09 |
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BTW, have you tried DLing the software from a different site? There is always the small possibility that the site has a corrupt file....
This message has been edited since posting. Last time this message was edited on 24. January 2005 @ 12:14
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Idleline
Newbie
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24. January 2005 @ 12:36 |
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I am getting the same initializing errors as everyone else and yes Motorola USB does show up in the device manager but it shows up saying Device could not be started Error (10). I even chose the specific drivers for the v3 and that at least got the image of my phone but I got the same message as Browneyes.
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Idleline
Newbie
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24. January 2005 @ 14:12 |
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Ok, I got my phone to work with Mobile tools by using a USB Bluetooth adapter instead of the data cable.
Unfortunately it seems about the only thing Mobile Phone Tools can do with the V3 is work with the Calendar. I was unable to view my pictures, send files, or view my phone book. :(
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OmegaWolf
Newbie
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24. January 2005 @ 14:19 |
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If you are getting an error within Device Manager, you will have to resolve that problem before attempting Phone Tools.
A few possible suggestions:
Re-install the P2k drivers.
Remove the device and re-install it.
Use a different USB port.
Also, if possible, try a different usb cable if you have one available.
This message has been edited since posting. Last time this message was edited on 24. January 2005 @ 14:22
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browneyes
Newbie
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24. January 2005 @ 15:37 |
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This is what it should look like if you're using MPT version 3.
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dwjantz
Junior Member
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24. January 2005 @ 15:44 |
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Yep!!! Now, if only I can get mine to work again!
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Marine22
Newbie
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24. January 2005 @ 16:33 |
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Hey Browneyes,
What version are you using in that pic^? I haven't seen a screen like that, and what process/programs did you use. Evertime I try to install v1.23, it asks me for a disk. Anyone have an idea?
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BadAir
Newbie
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24. January 2005 @ 17:10 |
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Wow!! I have never seen that screen either?
As for my MPT software, I searched for the cheapest I could find for the tools & Bluetooth adapter. It came as version 2.0, but it had me download 3 or 4 updates from bvrp I think it was.
I do not know enough about it to be able to tell what programs it works with?? I use it on OE & IE.
Dick
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Idleline
Newbie
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24. January 2005 @ 17:13 |
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Browneyes, are you using 3.11 or 3.19 in that pic? I was unable to get the MMS Explorer to work on 3.11 and I can't live update to 3.19 for some reason. I was able to mess around with the rest of the program and get most of it to work. It's not very intuitive that's for sure.
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dwjantz
Junior Member
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24. January 2005 @ 17:14 |
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I began to follow the steps given by OmegaWolf. The difference I found with my V220 is this. When I connected my phone I got the message that I had a problem setting up hardware. So I simply went to Install new hardware, then pointed it to where I had unzipped the p2k file. I then opened MPT and presto, there was my phone picture, as before. Thanks!! Should have thought of that before, running new hardware wizard. Some others may want to try that if the modem isn't showing MAke sure you have the modem files installed.
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italymoto
Newbie
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24. January 2005 @ 18:30 |
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wow. I've got a tidbit to add to all the discussions. I've been following the threads on and off for several weeks, while unsuccessful at getting my mpt and v220 to work. i've downloaded everything at least twice and installed reinstalled at least that many time. i've had the initialize situation, com port interrupt conflict, etc etc. today i had success. i changed two things so i'm not sure what helped. 1)finally i got updated to mpt 3.19 and 2)i had cingular turn on my web access/text messaging/multimediamessaging. i wonder which helped and if it will still work tomorrow?
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browneyes
Newbie
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24. January 2005 @ 19:20 |
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First I downloaded UltimateZip from http://www.ultimatezip.com
Next I downloaded Motorola Phone Tools version 3.11 from http://coma.fsb.hr/motorola/files/Motorola.Mobile.PhoneTools.v3.11h.Final.Retail.rar
Plugged my phone in via USB cable and let my Windows XP SP1 detect the phone. The MPT software should install these the first time the setup wizard is run. If your phone is not located by the wizard then you can install the drivers manually. This may or may not work so just try & see. To do this first go into control panel, click on add hardware and after it's done a search for hardware put a dot in: Yes i have already connected my hardware. Click next. Scroll down the list of components, at the bottom you will see: Add a new hardware device. Click it & click next. Put a dot in: Install the hardware that i manually select from a list. Click next. Scroll down to modems, click it & click next. Put a tick in: Don't detect my modem i will select it from a list. Click next. Now on this part don't select any off the list just click: Have disk. Now you need to type: C:\Program Files\mobile PhoneTools\Inf into: Copy manufactures files from.. Click o.k. Now you should have a list of motorola drivers you need to click on usb modem & click next. Put a dot in: All ports & click next. After a few seconds you should get the message: Your modem has been set up successfully. So just click finish.
Most importantly, reboot your computer after the installation and detection. Unplug your phone and remove the battery for 1 minute. That'll reboot your phone. Once that is done, put the battery back in, launch MPT, power up your phone and plug it back to the USB.
Good luck guys!
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dwjantz
Junior Member
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24. January 2005 @ 22:36 |
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How do you update to 3.19? I have tried this but am asked to verify everything when I do.
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rockdawg
Member
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25. January 2005 @ 05:36 |
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nvkid909, I'm not sure WHAT bitrate your phone supports, but I know for a fact that on my V220 the phone tools converts all my MP3s to 56kbps bitrate on the fly during transfer no matter what quality they were before. Go into the Mobile Explorer and choose the detailed file listing for the files on your phone and check the bitrate of the MP3s. I'd be willing to bet good money that it isn't 320kbps.
and my Mobile Phone Tools looks like that above and I'm on version 3.19e right now.
If it's stupid but works, it isn't stupid.
Hung like Einstein, and smart as a horse!
This message has been edited since posting. Last time this message was edited on 25. January 2005 @ 05:37
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rockdawg
Member
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25. January 2005 @ 05:40 |
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dwjantz, if you're being to verify a prior purchase of phone tools, then must be using v1.23. If I have time, I'll try to locate the thread where an active link will allow you download the v2.16 update. Then from there you can live update to the latest without having to verify.
If it's stupid but works, it isn't stupid.
Hung like Einstein, and smart as a horse!
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rockdawg
Member
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25. January 2005 @ 06:06 |
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Marine22, you most likely haven't UNZIPPED the file that contains v1.23. We can't state this enough in here. No matter what you are trying to install, if the initial file is ZIPPED, you HAVE TO unzip the file first. Merely opening the file and viewing the contents is NOT unzipping it. So unzip the file first and THEN run the setup program.
If it's stupid but works, it isn't stupid.
Hung like Einstein, and smart as a horse!
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dwjantz
Junior Member
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25. January 2005 @ 07:27 |
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rockdawg
No, I am using 3.11h.
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lobudgit
Newbie
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25. January 2005 @ 07:36 |
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Does anyone know which Blue Tooth wireless adapter works best with MPT and a Moto V551 phone, or does it matter? I found a couple from Belkin, one from Trendware, a D-Link, and Linksys module.
!!!!!
o > o
{=}
"
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