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DVD Shrink Error
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jmf1775
Newbie
_ 		29. January 2005 @ 09:22 _ Link to this message    Send private message to this user   
I've used DVD Shrink on my computer for about a year without any problems. On my Dad's computer I'm getting a really weird error. After the DVD is inserted and it's analysis the full disk screen comes up showing the compression and languages. So, I click backup and it kicks the DVD out while bringing up the options screen for the backup. No matter what I click it says DVD Shrink has encountered an error and will be shut down. Any thoughts would be appreciated.
[ + quote]
John
J_man
Member
_ 		29. January 2005 @ 12:46 _ Link to this message    Send private message to this user   
Try uninstalling and make sure you delete out all the files still left behind.
program files/dvd shrink
Turn on view hidden files and folder in xp for this one.
documents and settings/local user/aplication data/dvd shrink.
restart cpu.
Re-install DVD Shrink.
[ + quote]
jmf1775
Newbie
_ 		29. January 2005 @ 12:59 _ Link to this message    Send private message to this user   
I did reinstall sevral times but never thought to check for hidden files....why do you think that might be problem? I won't be able to try the fix till tomorrow when I go back over to my dads....not about to try and talk him through this one.
[ + quote]
John
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J_man
Member
_ 		30. January 2005 @ 06:04 _ Link to this message    Send private message to this user   
It's possible the drivers got corrupted over time but when un-installing it's allways best to do it 100%.
You should also check for viruses and spyware.
Download spybot from here: http://www.denison.edu/computing/students/spybot.html

Uninstall and re-install burner through device manager.
Left click My Computer to highlight,then right click and select properties,hardware,device manager,dvd/cd rom drives and then uninstall. Xp will reinstall on re-start.

Update to the latest firware for your burner.
Do a disc defrag. then re-start p.c
Hope this helps.
[ + quote]
Related links
Download DVD Shrink from here.
Read our DVD Shrink guide from here!
 
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