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Computer Crashes When using Shrink
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pnizzle
Newbie
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29. October 2005 @ 16:19 _ Link to this message    Send private message to this user   
Alright all knowing Gurus. Everytime my computer starts decoding to burn a disc with shrink my computer restarts. First I was getting this error message:
"A device driver installed on your computer caused the problem; however, we cannot determine the precise cause. To troubleshoot the problem, please see Getting help."

And before I was getting the following error: " STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER"

I've tried everything and can't figure out the problem. I'm not sure why this started all of a sudden. But is all on knew movies, but I haven't seen others having this problem with the movies. "Amityville Horror" "Land of the Dead" and "House of Wax" No new devices have been changed and know device settings were changed. I made sure I had the most updated drivers from NVIDIA (card I have) and I also got the latest Firmware for my Burner (Liteon SOHW-1633s) I'm not sure what to do but I am at my wits end. I even re-installed Shrink. I realize this probably isn't a shrink issue but didn't know where else to post. Are there any other programs that will shrink the movies like this. Here is the description the system Log gives me
"Error code 1000000a, parameter1 760c7d3b, parameter2 00000002, parameter3 00000000, parameter4 804eb3eb." Any help or Suggestions will be appreciated.
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29. October 2005 @ 16:27 _ Link to this message    Send private message to this user   
DVD Shrink cannot handle alot of the newer encryptions. Try DVDFab Decrypter and then DVD Shrink for authoring.

As for the error msg...that ones by me, call out temj, he should be able to help you.


Car.Mike
AfterDawn Addict
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29. October 2005 @ 17:26 _ Link to this message    Send private message to this user   
pnizzle,
Did a google on the error code (Error code 1000000a you gave and it has something to do w/ Roxio Drag to Disc. Is Roxio on your computer and if it is get rid of Drag to disc
pnizzle
Newbie
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29. October 2005 @ 17:39 _ Link to this message    Send private message to this user   
now Roxio on my pc. . .even did a search to verify. . .not sure why that would be coming up. . .i'm gonna try the dvdfab and i'll let you know if it works
Car.Mike
AfterDawn Addict
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29. October 2005 @ 17:42 _ Link to this message    Send private message to this user   
pnizzle ,
Also this is from Microsoft. Figured you googled this and read this but:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q293078

I think ( STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER) it has to do w/ the Nvidia card since you do not have Roxio. E-mail the company and see if they have a workaround if nothing works.

This message has been edited since posting. Last time this message was edited on 29. October 2005 @ 17:46

temj
Member
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29. October 2005 @ 18:03 _ Link to this message    Send private message to this user   
Why not try a "System Restore"?
pnizzle
Newbie
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29. October 2005 @ 18:04 _ Link to this message    Send private message to this user   
Alright tried the DVDfab. . .works for about 1:30 then computer crashes and reboots. get a combination of the same errors. device driver error with "additional techinal information" as the stop thread. i've tried all the things i could find. i tried Microsoft's suggestions to no avail. I also tried removing all previous NVIDIA drivers and installing the most recent from there site. after doing this shrink would decode alot longer. It went from about 37% to about 90% but still crashed. I have no doubt now that it is hardware or software related, just no idea what to try next. I'm almost wondering if I reinstall XP if that would fix the problem. I removed my symantec in case that was interfering even though I don't have PCANYWHERE just the antivirus. Still nothing. I don't know what to do because the errors don't tell me anything. If I knew where to begin I could eventually find a solution.
Car.Mike
AfterDawn Addict
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29. October 2005 @ 18:16 _ Link to this message    Send private message to this user   
pnizzle,
You could do a fresh ( full re-format) of the HD and then load the drivers. Also suggest that you before you do that is to d/l a free registry cleaner and clean the registry to see if that helps. Conflicts in the registry can cause this somrtimes. If that does not help then do the fresh install of the OS. Install a minimum amount of programs you need to do a movie and try it and see if it works . If it does then slowly add the other programs.
pnizzle
Newbie
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29. October 2005 @ 19:46 _ Link to this message    Send private message to this user   
Well i tried a system restore as suggested and nothing. First it would not let me restore to the date selected so I moved it up to about a week ago, still same problem, although this time dvdfab work for about 4 minutes before crashing. I'm starting to lean more towards this being a harware issue. I have noticed that now when click on my user (XP) once my settings load it flashes to a black screen for about 1 second after loading. I'm thinking maybe it is the video card going bad. i have just a cheap emachines so i'm willing to bet that my video card is built into the motherboard.

Car Mike,
Do you think it would be worth a shot at buying another video card and disabling the one it is currently using before reformating. I had to do this not to long ago and really hate to back up everything if I can at all avoid it. Maybe a just another video card could fix the problem and i can uninstall all drivers associated with this NVIDIA card. Thanks for all your help.
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Car.Mike
AfterDawn Addict
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30. October 2005 @ 04:40 _ Link to this message    Send private message to this user   
pnizzle ,
Try it and borrow one from a friend. If it works then it is the Nvidia card. It is better than re-format so I would try that first
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