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CRC (Cyclical Redundancy Check) errors are indicative of a PHYSICAL problem with the DVD (scratches, dirt, warped, etc.) which causes DVD Shrink's inability to read from the DVD.

First try using proper products to clean the DVD. If that doesn't solve your problem:

One very often successful workaround is to use DVD Decrypter (which is far better at dealing with "problem" DVDs) to first "rip" the DVD to a folder on your hard drive. Use DVD Decrypter in "FILE" mode - and from the "Edit" dropdown menu, select "ALL files" (NOT "movie files"). If this is successful, use DVD Shrink to "Open Files" (NOT "Open Disk").

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