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installation problem with nero 6
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sm_tb
Newbie
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26. January 2004 @ 04:04 |
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Everytime I try to install nero 6 I gate a message stating "an error occurred duru=ing the (filename) copy process error 6, the handle is invalid.) and tells me to reboot and try again with no avail.
I have fully uninstalled all ahead and nero files etc from my PC and wonder if this has anything to do with the fact that my OS id XP Pro??
Any suggestions
sm_tb
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ScubaPete
AfterDawn Addict
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26. January 2004 @ 16:27 |
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sm_tb,
Do you have Roxio CD Creator or Easy Creator on board ?
"P"
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sm_tb
Newbie
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27. January 2004 @ 09:18 |
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i have no other cd writing software installed at all
sm_tb
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ScubaPete
AfterDawn Addict
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27. January 2004 @ 12:38 |
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XP Pro isn't a problem for Nero. You have downloaded it more than once ? Have you tried different paths to download from ?
Give this a try -
Nero.com/us/631939541422774.php" class="korostus" target="_blank">http://www.Nero.com/us/631939541422774.php
?P?
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sm_tb
Newbie
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27. January 2004 @ 13:28 |
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Thanks for the feedback, the version I was trying to install was from a bought cd and not downloaded, however it seems the seriel no was the problem as when I obtailned another number it went in first time
sm_tb
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ScubaPete
AfterDawn Addict
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27. January 2004 @ 17:37 |
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Most excellent :-)
(and another job well done by someone other than me :-(
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BelowZero
Suspended due to non-functional email address
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29. January 2004 @ 04:59 |
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I'm also having a problem with Nero 6.
I have installed Nero 6 but when I try to start it using SmartStart I get a blue screen and the computer needs to be rebooted.
I had Easy CD Creator installed but have removed it. I don?t see any other disk writing software.
Help pages at Nero don't seem to mention XP much.
Thanks for your help.
Mike
Dell 1.6 648 Pioneer DVD+-
XP Home
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askyew
Member
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29. January 2004 @ 06:39 |
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I have Nero and roxio both working in harmony on my XP. I did however, go to ms config and shut down all the start up items roxio has. I have never tried to run them both at once. Hmmm might give it a try to see what happens.
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askyew
Member
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29. January 2004 @ 06:49 |
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I just openend both Roxio easy cd&dvd creator 6 and Nero 6.3.0.2 demo and went through several screens on each. They don't seem to cause any problems to the other. Maybe I am just lucky?
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BelowZero
Suspended due to non-functional email address
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29. January 2004 @ 07:08 |
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Thanks for checking askyew. I removed Easy Cd and am still having the problem. it must be another conflict.
Dell 1.6 648 Pioneer DVD+-
XP Home
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askyew
Member
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29. January 2004 @ 07:15 |
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Glad to be of assistance and good luck with it as hear Nero dosen't have the best support.
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sm_tb
Newbie
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29. January 2004 @ 08:33 |
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After finally getting Nero 6 installed, its working away perfectly, the only other writing software I have running is clone dvd and smart ripper for dvds but all happily working away together, It maybe that your Nero hasn`t installed itself properly or completely
sm_tb
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dejavu
Newbie
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30. January 2004 @ 23:31 |
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Hi guys, need some help here since we're on the topic of Nero. I installed mine but the computer will restart after I execute the program. Anybody knows why? Thank you
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AfterDawn Addict
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31. January 2004 @ 12:06 |
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This message has been edited since posting. Last time this message was edited on 31. January 2004 @ 12:07
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ScubaPete
AfterDawn Addict
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31. January 2004 @ 15:16 |
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Sorry Guys, couldn't get on to the forum for a while -
Guys,
Three important things.
1. Always, when uninstalling Nero use control Panel (I'm sure you all do)
2. Super important. When uninstalling Nero, reboot after to "clear" it.
3. When installing Nero, it's not truly installed until you reboot to allow it to "take" :-))
If you have done that then continue on to "Fast Franks" utilities -
"p"
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BelowZero
Suspended due to non-functional email address
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8. February 2004 @ 08:58 |
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Just to update.
Nero emailed me telling me to wait till another version came out (apparently first of every month).
I tried this with the latest version 6.3.0.3.
Everything went about the same, when I started it the first time using StartSmart it crashed and a blue screen came up (rare for me on XP home). I rebooted and restarted with StartSmart and it actually came up with now glitches. I input my serial number and proceeded to write a data CD. Viola it worked, CD tests fine. Before going any further I rebooted to get these changes set in my registry. After reboot, back to the same problem, blue screen after starting Nero. I?ve uninstalled and reinstalled and have been able to get to the point where StartSmart will come up but get a blue screen after trying anything CD writing. I?m going to buy a seat of Easy Creator for now and will occasionally come back for new Nero updates to see if it comes together. To me they must have a significant bug. No other software has been this difficult for me.
Good luck.
Dell 1.6 648 Pioneer DVD+-
XP Home
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BelowZero
Suspended due to non-functional email address
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8. February 2004 @ 09:02 |
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Ok I should proof read before sending.
I should have said serious problems are rare for me and I?ve never with any other software seen a blue screen.
I typed ?actually came up with now glitches? I meant ?no glitches?. Also I?ve uninstalled with My Computer add/remove and Nero?s clean tool. I?m not sure what the difference would be. Any comment ScubaPete?
Thanks
Mike
Dell 1.6 648 Pioneer DVD+-
XP Home
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ScubaPete
AfterDawn Addict
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8. February 2004 @ 15:14 |
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BelowZero,
To be honest, I've never used StartSmart. Nero is "Flaky", that no one will dispute but it's so much better than Roxio it's why I use it.
As you can see, I'm running XP Home and on those very rare occasions that I got a "Blue Screen" it has always been a software conflict. DVD43 & AnyDVD will mess you up too.
My suggestion ? - Try using those programs of Nero's that you like directly, not through StartSmart.
After using the link that my Buddy, the Fastman Frank has offered, I can't at this time offer anything else. I'll keep looking to see if I can find anything and will get back to you if I do, OK ?
"P"
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BelowZero
Suspended due to non-functional email address
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9. February 2004 @ 07:54 |
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Thanks "p". It crashes when I do anything having to do with writing. Backup appears to work.
Dell 1.6 648 Pioneer DVD+-
XP Home
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ScubaPete
AfterDawn Addict
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9. February 2004 @ 09:22 |
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Did you do a deep background virus scan ?
Almost sounds like a bug -
"P"
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BelowZero
Suspended due to non-functional email address
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9. February 2004 @ 21:59 |
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I'm not familiar with a "deep background virus scan".
Could you tell me what that is?
Dell 1.6 648 Pioneer DVD+-
XP Home
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hybridum
Newbie
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10. February 2004 @ 05:49 |
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I think i found it....
When i try to install Nero, it always want to install the Cover Designer Aplication in
E:\Archivos de programa\ahead\......
because i have my keyboard in spanish...
its a bug from the installer...
i change my keyboard to english and eliminate my Spanish to avoid any reference and Nero installs very well...
i hope it helps...
Greetings
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ScubaPete
AfterDawn Addict
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10. February 2004 @ 16:51 |
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BelowZero,
Deep Background = DOS scan
I tried to download one from McAfee, it was free last year, but as they say, last year was last year -
Sorry I couldn't get one for you, try your Anti-virus company, tell them you would like a DOS scan program, see if they have one -
(I may well be out-dated on this ??) Can't hurt to ask :-))
"P"
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BelowZero
Suspended due to non-functional email address
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20. February 2004 @ 10:12 |
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Just an update. Things are no better. I bought Easy CD creator, installed it and had exactly the same blue screen error. must be my computer. I'm getting ready to reinstall XP.
Dell 1.6 648 Pioneer DVD+-
XP Home
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ScubaPete
AfterDawn Addict
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20. February 2004 @ 11:21 |
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BelowZero,
It seems that you're going to have to do it, redo XP Home, reinstall I mean - then attempt a Nero installation -
Personally, I wouldn't have Roxio running with Nero - that's me -
Good luck -
"P"
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