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Problem: DVD shrink exits/disappears
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mikwarleo
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31. August 2008 @ 04:51 _ Link to this message    Send private message to this user   
I have spent some time searching for a solution so forgive me if I've missed it.

I've just installed DVD shrink on my new PC and it's having problems: when I run the software everything works fine, it analyses disk ok, but when I hit 'back up' the program stalls for a few moments and then exits.

I know the details here are pretty minimal but I'm not sure where to start with troubleshooting this. I've tried a few basic things (i.e. different DVD, different DVD drive (I have 2 in my system) etc)

thoughts?

Thank you

Michael
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AfterDawn Addict
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31. August 2008 @ 06:46 _ Link to this message    Send private message to this user   
Try ripping your discs with DVDFab HD Decrypter and then try DVD Shrink.

When you click on backup, where are the files going to? Is it another folder or is it going to another drive?

99% of all problems are between the computer and the chair.

This message has been edited since posting. Last time this message was edited on 31. August 2008 @ 06:46

mikwarleo
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3. September 2008 @ 00:43 _ Link to this message    Send private message to this user   
Tried your suggestion, it had no impact on my problem.

Tried opening file created by DVD fab with DVD shrink same problem:

When I click back up I don't get option to select save location. DVD shrink just halts and then after a while quits.

Any further suggestions to help me with this? It did the same thing to me ages ago on another desktop but it worked on my laptop so I'd rip with the lappy and copy to desktop to burn. A pain, but it worked. Don't have that lappy anymore.
AfterDawn Addict
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3. September 2008 @ 02:50 _ Link to this message    Send private message to this user   
by chance is it a Vista OS system?




Antec 1200 Full-Tower Case/Thermaltake 750-Watt PS/ASUS SABERTOOTH Z77 Mobo/Western Digital Black WD500 500GB 7200 RPM 64MB Cache/NVIDIA GeForce 8800GTX 384-bit GDDR3 PCI Express Video Card/CORSAIR DOMINATOR PLATINUM 16GB DDR3 /Intel Core i7-3770K Ivy Bridge 3.5GHz (3.9GHz Turbo)/CORSAIR Hydro High Performance Liquid CPU Cooler/3-Asus DRW-24B1ST Sata Drives/Samsung 2493HM 24" LCD Monitior 1920x1200 resolution,5ms respone time/OS Windows 10 Pro SP1 64-bit

This message has been edited since posting. Last time this message was edited on 3. September 2008 @ 02:50

mikwarleo
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9. September 2008 @ 21:24 _ Link to this message    Send private message to this user   
it's XP Pro SP3
AfterDawn Addict
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10. September 2008 @ 01:39 _ Link to this message    Send private message to this user   
have you tryed a clean reinstall of dvd shrink?

you could have a conflit problem with other software on your machine. do you have a box system (Dell,HP etc) with preloaded burning software?




Antec 1200 Full-Tower Case/Thermaltake 750-Watt PS/ASUS SABERTOOTH Z77 Mobo/Western Digital Black WD500 500GB 7200 RPM 64MB Cache/NVIDIA GeForce 8800GTX 384-bit GDDR3 PCI Express Video Card/CORSAIR DOMINATOR PLATINUM 16GB DDR3 /Intel Core i7-3770K Ivy Bridge 3.5GHz (3.9GHz Turbo)/CORSAIR Hydro High Performance Liquid CPU Cooler/3-Asus DRW-24B1ST Sata Drives/Samsung 2493HM 24" LCD Monitior 1920x1200 resolution,5ms respone time/OS Windows 10 Pro SP1 64-bit
mikwarleo
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10. September 2008 @ 01:41 _ Link to this message    Send private message to this user   
Yea, it was one of the first things I did.

Unfortunately issue remains the same.

I also had the same issue on my old desktop which was a completely different machine running XP (SP2 iirc).

Any ideas to resolve it appreciated. I'm using DVDFab but the quality of compressed DVD appears to be much worse.
AfterDawn Addict
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10. September 2008 @ 01:47 _ Link to this message    Send private message to this user   
have you tryed clonedvd + anydvd or dvdfab platinum?




Antec 1200 Full-Tower Case/Thermaltake 750-Watt PS/ASUS SABERTOOTH Z77 Mobo/Western Digital Black WD500 500GB 7200 RPM 64MB Cache/NVIDIA GeForce 8800GTX 384-bit GDDR3 PCI Express Video Card/CORSAIR DOMINATOR PLATINUM 16GB DDR3 /Intel Core i7-3770K Ivy Bridge 3.5GHz (3.9GHz Turbo)/CORSAIR Hydro High Performance Liquid CPU Cooler/3-Asus DRW-24B1ST Sata Drives/Samsung 2493HM 24" LCD Monitior 1920x1200 resolution,5ms respone time/OS Windows 10 Pro SP1 64-bit
gphunter
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14. October 2008 @ 00:47 _ Link to this message    Send private message to this user   
I too have recently come across this same problem. Everything was working fine, have used it on about 50+ movies then all of a sudden one day I go to burn a movie and the software just freezes when I select to Backup and after about a minute it just shuts down. No error codes or anything.

Thanks in advance
AfterDawn Addict

1 product review
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14. October 2008 @ 00:59 _ Link to this message    Send private message to this user   
By any chance are you using IE 8 ?

"The flimsier the product,the higher the price"
Ferengi 82nd rule of aqusition


mikwarleo
Newbie
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14. October 2008 @ 01:02 _ Link to this message    Send private message to this user   
I'm using IE 7.0.5730.13

I had IE 7 on all machines I've tried the software on with XP SP3. Problem was same on 2 desktops but laptop worked without a hitch.
gphunter
Newbie
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14. October 2008 @ 01:08 _ Link to this message    Send private message to this user   
No, I am still using IE7. The problem doesn't make any sense. Was literally working one day and not the next.

Thanks in advance
AfterDawn Addict

1 product review
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14. October 2008 @ 01:09 _ Link to this message    Send private message to this user   
Vista OS ?

"The flimsier the product,the higher the price"
Ferengi 82nd rule of aqusition


gphunter
Newbie
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14. October 2008 @ 01:14 _ Link to this message    Send private message to this user   
No, running XP sp3. Not sure if there was a new windows update that got installed that has caused this. But if it was that I figure there would be other with this problem.

Thanks in advance
AfterDawn Addict

1 product review
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14. October 2008 @ 01:25 _ Link to this message    Send private message to this user   
Originally posted by gphunter:
Not sure if there was a new windows update that got installed that has caused this

This maybe it

"The flimsier the product,the higher the price"
Ferengi 82nd rule of aqusition


AfterDawn Addict
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14. October 2008 @ 03:04 _ Link to this message    Send private message to this user   
have you tryed a clean reinstall




Antec 1200 Full-Tower Case/Thermaltake 750-Watt PS/ASUS SABERTOOTH Z77 Mobo/Western Digital Black WD500 500GB 7200 RPM 64MB Cache/NVIDIA GeForce 8800GTX 384-bit GDDR3 PCI Express Video Card/CORSAIR DOMINATOR PLATINUM 16GB DDR3 /Intel Core i7-3770K Ivy Bridge 3.5GHz (3.9GHz Turbo)/CORSAIR Hydro High Performance Liquid CPU Cooler/3-Asus DRW-24B1ST Sata Drives/Samsung 2493HM 24" LCD Monitior 1920x1200 resolution,5ms respone time/OS Windows 10 Pro SP1 64-bit
mikwarleo
Newbie
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14. October 2008 @ 07:07 _ Link to this message    Send private message to this user   
As above, I have tried fresh install. I'm really looking to see if anyone has any real insights on what the problem might be. Everything standard I have tried and simply can't explain why it works on one PC yet not on 2 others when they're all running same OS.

I've tried DVD fab but the shrinked DVD quality is crap compared to the quality I was getting from DVD shrink so I'm keen to get the software up and running again if at all possible.
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AfterDawn Addict
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14. October 2008 @ 07:29 _ Link to this message    Send private message to this user   
In Shrinks preferences, click on the File I/O tab. If Enable burning with Nero is checked, try unchecking it.

99% of all problems are between the computer and the chair.
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