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The damn Hp dvd writer 300c
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msflsim
Newbie
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7. August 2004 @ 13:53 _ Link to this message    Send private message to this user   
Hi im trying to solve a weird problem here..i have a hp dvd writer 300c...and everything worked fine until a couple of days ago it died on reading normal cds...?!?
Dvds are fine..but i cant burn anything or read any cds..wtf? is maybe the laser responsible for reading cds dead or something?
please help before i get really pissed at the thing and throw it out of the window...:)
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Nans
Newbie
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9. August 2004 @ 14:10 _ Link to this message    Send private message to this user   
Hello, I've the same problem(one week ago)!!!
It's very annoying...
I want to find a solution.

PLEASE HELP US!
Moderator
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9. August 2004 @ 17:44 _ Link to this message    Send private message to this user   
Hi,

It sounds like the drives may be going kaput. How old are they?

As far as I know DVD burners use a single laser so it's possible that a firmware update will help. Here's a link:

http://forum.rpc1.org/dl_firmware.php?category=4&manufactor=37

When flashing firmware just take your time and follow the instructions exactly :)





My killer sig came courtesy of bb "El Jefe" mayo.
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"And there we saw the giants, and we were in our own sight as grasshoppers, and so we were in their sight" - Numbers 13:33
AfterDawn Addict
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9. August 2004 @ 18:38 _ Link to this message    Send private message to this user   
One hint at prolonging your burner's life. Never read with it, use your DVD rom drive for that and only burn with your burner.


GO VOLS !

This message has been edited since posting. Last time this message was edited on 22. August 2004 @ 13:40

lester1
Newbie
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22. August 2004 @ 09:51 _ Link to this message    Send private message to this user   
I too have exactly the same problem - the drive plays DVDs but not CDs - Has anyone managed to solve this yet - has anyone tried the firmware upgrade?
msflsim
Newbie
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22. August 2004 @ 13:10 _ Link to this message    Send private message to this user   
Well its been a while and i still havent solved my problem and as i can see a problem of many..i tried the firmware update..i didnt work..that hp dvd 300c is in fact a OEM philips dvd8301/44
im getting really pissed off...i anybody has any ideas please do share them with us...
Moderator
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22. August 2004 @ 19:31 _ Link to this message    Send private message to this user   
Hi,

Have you tried the burner in another system? That would allow you to verify whether the drive is good or not :)



My killer sig came courtesy of bb "El Jefe" mayo.
The Forum Rules You Agreed To! http://forums.afterdawn.com/thread_view.cfm/2487
"And there we saw the giants, and we were in our own sight as grasshoppers, and so we were in their sight" - Numbers 13:33
msflsim
Newbie
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22. August 2004 @ 22:00 _ Link to this message    Send private message to this user   
i didnt, but as i said before everything was ok until a couple of weeks ago..i remember having trouble to burn any normal cds...and then kaput, dead...only dvd and nothing else
KungFuPro
Suspended due to non-functional email address
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23. August 2004 @ 05:13 _ Link to this message    Send private message to this user   
philips? I heard they made bad dvd drive at least they did for the xbox. I think it the DVD writter But try reinstalling the DVD/CD burning program or reinstalling OS.
elcami
Newbie
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23. August 2004 @ 08:19 _ Link to this message    Send private message to this user   
I got same problem some days ago. Afer trying all kind of dummy exercises to correct the problem, i finally talk to HP tech people, the say that the problem was caused for installing a different burn program that the one that came with the HP CP, 'Burn now', in my case i installed Nero.
They told me also that if the problem is only that the unit cannot burn DVD, the solution is uninstall the forein burn program, but if the case is the one we are talking about, the sistem does not see CD while it can see DVD, the solution is to apply the operating system recovery procedure. (&ˇ#|ff).
Sorry for that news, if anyone has a better solution, please notify us, if not let us take in mind for a lot of time to that dummy company and never buy again no one needle with the name HP.
By the way in spanish HP has a well known meaning.
AfterDawn Addict
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23. August 2004 @ 09:17 _ Link to this message    Send private message to this user   
elcami, that is interesting. I have the HP dc4000 and have about 25 burning apps, all of which works with my burner. In fact it even will do VHS to DVD. Never had a problem with it.

In fact, they bundled Roxio with it, the one app I don't have because of the problems it causes with other apps.(i never installed it)

You would think all their burners would be able to use different apps. Very interesting.


GO VOLS !

This message has been edited since posting. Last time this message was edited on 23. August 2004 @ 09:18

jawtrain
Newbie
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24. August 2004 @ 05:16 _ Link to this message    Send private message to this user   
I installed a spare HP 300c (aka a Philips DVD 8301/44)into my new Dell Dimension 2400. I have the latest firmware for this model, but when I write a DVD all I get is x1 writing speed. This is crazy, any ideas of how to sort it. I have Nero 6 and Easy CD/DVD 6 (which I use as it shows the actual write speed).
Moderator
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24. August 2004 @ 10:44 _ Link to this message    Send private message to this user   
Quote:
They told me also that if the problem is only that the unit cannot burn DVD, the solution is uninstall the forein burn program
Typical idiot tech support.



My killer sig came courtesy of bb "El Jefe" mayo.
The Forum Rules You Agreed To! http://forums.afterdawn.com/thread_view.cfm/2487
"And there we saw the giants, and we were in our own sight as grasshoppers, and so we were in their sight" - Numbers 13:33
lllwiggin
Newbie
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7. October 2004 @ 06:56 _ Link to this message    Send private message to this user   
I've had the same problem as everyone else with the HP DVD Writer 300c (aka Phillips DVD8301/44). Mine lasted six months. After a lot of emails to Tech Support, who had me do a number of ineffective things, I called up and asked for a replacement DVD writer of a different model. It worked. The new DVD writer should be arriving soon.

"If you were sleeping, and I was your alarm clock, I would wake you up by building an army of extra-ordinary magnitude..."
AfterDawn Addict
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7. October 2004 @ 07:41 _ Link to this message    Send private message to this user   
lllwiggin, which writer did you get to replace it?


GO VOLS !

This message has been edited since posting. Last time this message was edited on 7. October 2004 @ 07:42

lllwiggin
Newbie
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7. October 2004 @ 08:14 _ Link to this message    Send private message to this user   
I'll let you know as soon as it gets here! I should have asked specifically, but my main concern was not getting another Phillips DVD8301/44. They assured me the replacement was an upgrade.

"If you were sleeping, and I was your alarm clock, I would wake you up by building an army of extra-ordinary magnitude..."
jawtrain
Newbie
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7. October 2004 @ 08:20 _ Link to this message    Send private message to this user   
I will remove the HP/Philips DVD writer and take it back to the store where I got the original PC that I removed it from, and hopefully get a replacement.
lllwiggin
Newbie
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15. October 2004 @ 09:01 _ Link to this message    Send private message to this user   
Ok, the replacement arrived. I've installed it, and it works well. The replacement is a hp dvd writer 400i (DVD8401/44), one model up. Good luck to you all.

"If you were sleeping, and I was your alarm clock, I would wake you up by building an army of extra-ordinary magnitude..."
AfterDawn Addict
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15. October 2004 @ 16:43 _ Link to this message    Send private message to this user   
CONGRATS!:>)


GO VOLS !
Moderator
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15. October 2004 @ 17:51 _ Link to this message    Send private message to this user   
Cool beans :)



My killer sig came courtesy of bb "El Jefe" mayo.
The Forum Rules You Agreed To! http://forums.afterdawn.com/thread_view.cfm/2487
"And there we saw the giants, and we were in our own sight as grasshoppers, and so we were in their sight" - Numbers 13:33
samc
Newbie
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4. November 2004 @ 14:25 _ Link to this message    Send private message to this user   
im having similar problems,
my hp dvd writer 300c will not write, or read cd-r's/cd-rw's. could anyone help me? thanks.
lllwiggin
Newbie
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4. November 2004 @ 14:29 _ Link to this message    Send private message to this user   
This DVD writer model is defective. If it is under warranty, call HP for a replacement. They'll send you a 400i. Do not email HP tech support, they don't know what is going on with this model. If your warranty is up, you're stuck buying a new drive.

"If you were sleeping, and I was your alarm clock, I would wake you up by building an army of extra-ordinary magnitude..."
AfterDawn Addict
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4. November 2004 @ 18:59 _ Link to this message    Send private message to this user   
Good advice, i'm seeing more and more unhappy posts with this particular burner. We obviously need to start warning people. :>(


GO VOLS !
lllwiggin
Newbie
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4. November 2004 @ 19:04 _ Link to this message    Send private message to this user   
I suggested to HP that they inform thier tech support staff and customers about this problem, but I doubt it will happen.

"If you were sleeping, and I was your alarm clock, I would wake you up by building an army of extra-ordinary magnitude..."
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AfterDawn Addict
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4. November 2004 @ 19:06 _ Link to this message    Send private message to this user   
Probably not, LOL


GO VOLS !
 
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