First, I know what you're going to think and the answer is NO, it is not a scam.
I recently bought my nephew a "new-to-him" computer for xmas. It came fully loaded and everything seems to work fine. the problem is I went to install the latest AnyDVD for him and got the trial expired notice.(we figured he could try it and pay the $50 if he wanted to keep it) Evidently the previous owner had used the product and it was still on the HD. So I go to uninstall and nothing, it will not uninstall. Short version, I has to go into DOS and finally get rid of it. I pulled everything I could think of out of the reg and short of erasing the HD, but still the notice persists. What am I forgetting?
You might want to email Slysoft Support and explain the situation... They may have a way to completely clean out the old registration entries..
Had a similar problem on my desktop computer with CloneDVD.. (it used to belong to my "ex" and I took it when I moved last summer) anyway, apparently an older version had been installed and then removed and it wouldn't let me register when I purchased the Slysoft suite last month (had to take advantage of the lifetime update policy before it was gone).. One of their support folks gave me some info on how to uninstall and remove old traces of the program and fortunately it worked.. He did say if it hadn't though, to let him know and he would send me a "tool" to completely clean out any old entries still in the registry and warned me not to try to do it manually...
So give it a shot and contact Slysoft... and fyi, they've extended the lifetime renewal policy (with the 20% discount) to all new purchase thru Jan 11, 2009
Ccleaner will probably not help (99.99999% sure). Since it is new to him then he really has nothing to lose by reformatting the drive, provided you have the recovery disk or OS reinstall disk. That being said if you can get it accomplished through the method that Joleca suggested, that would be an alternative as well.
Originally posted by Cecy: I hope you are not insinuating that I would purposely post that info to harm someones computer...I would not do that..
No, I'm just saying that any software, in general, not released by the company who created the software... I would not completely trust. Any program that "beats the system" generally does that... then leaves a nice trojan horse or virus on your system.
