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Error Burning with External DVD-Writer and USB2 (SCSI command aborted)
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olaf313
Newbie
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10. September 2005 @ 19:15 |
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ok, dudes, i gotta'nother solution for my/our problem problem: Win ME/98SE.
yeah right, unbelieveable, but with these OS's and the USB2.0 drivers i can burn with 8x speed without the buffer oscillating or SCSI command error.
first, i tried Win2k (no SP) without USB2.0 drivers, Nero 66016 and disabled high-compatibel-mode: ok, max 4x speed but buffer level is more oscillating than with win XP - but i could burn.
then i tried Win ME and 98SE:
- without USB2.0 drivers: ok, but max. 4x speed.
- with USB2.0 and case drivers: no buffer oscillatings (just one time during simulation down to 86%), no scsi command error and both with enabled and disabled high-compatibel mode.
oh, i tried Win XP Pro as well just with SP1 (clean install, no other drivers than chipset) and at first without USB patch, afterwards with: diseaster again.....
so i think i have to format my 2. partition back to FAT32 and install my good old 98SE again just for burnings.
not the golden solution but better than to coast the half of my 50 piece spindle, hu ?
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borutb
Newbie
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11. September 2005 @ 11:56 |
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Hi guys,
Source of our problems is power supply. I've tried several external boxes but all of them can handle 30W of max power (1.5A on 5V and 1.8A on 12V). Power consumption of writter is typical 25W (this is average consumption) and can be more than 30W in peaks. I try to supply DVD recorder with external PC power supply (DVD recorder is still connected to PC via USB cable) and everything works fine.
By my opinion only solution is to find external box, which can provide more than 30W of power.
Regards,
Borut
This message has been edited since posting. Last time this message was edited on 11. September 2005 @ 11:57
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olaf313
Newbie
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12. September 2005 @ 04:20 |
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hmmm. i bought an external case from "belkin" for 80 ?, thats not cheap and i can expect that this is a good case, isn't it ?
well and with ME/98 its working in the same case...
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Tyrone69
Newbie
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16. September 2005 @ 05:28 |
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I have got this exact same problem and I have been looking into it all day now, the fault appears to be with the USB 2 Host controller, if I disable it and just rely on USB 1.1 my burning software works every time, but this is no good it is far to slow.
Currently looking into a proper resolution and will post here if I come across one...
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lasttime
Newbie
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25. September 2005 @ 03:11 |
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I've found ANOTHER program that'll work with these drives in the external cases: SilentNight Micro
Just like DVDDecrypter, it's freeware AND it works when Nero won't. It also has it's own ASPI layer, which makes me think again that it's a Nero/Adaptec ASPI problem and they're too lazy to fix it. Why should they? People are still shovelling money into their bloated gobs for software that only works some of the time, they have no impetus to improve!
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nklz
Newbie
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25. September 2005 @ 05:45 |
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Pffft.....no doubt that there is some kind of problem, probably relating to drivers/aspi layer. But if you had taken the time to read the entire thread (I realize that it IS quite long) you would have noticed that Craig from Nero actually has tried quite a lot of things to pinpoint where the problems lies.
That said, it sure is interesting that things actually work with another application - thanks for that info.
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lasttime
Newbie
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25. September 2005 @ 12:49 |
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I have read the entire thread. Seems Nero put this in the 'too hard' basket a while ago. And it's not just one program now, I've found two freeware programs that work. I'm looking into more.
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ccampbell
Senior Member
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25. September 2005 @ 21:27 |
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Hi Lasttime,
If you've read the full thread, then you would be aware that 'Nero' has worked long and hard to try and resolve this issue through our software. And you would have read where one program that worked at one time, later stops working after a month of success.
And it's not just Nero,others such as Sonic, Roxio, Ulead, and NTI all exhibit this issue. Even DVDDecryptor has shown this issue. And some users have found solutoins that work for them, that allows Nero and other programs like Nero to work. But these solutions fail to work for everyone.
And last, Nero does NOT use the Adaptec driver, you could remove it from your system and Nero would still work as we use our own ASPI driver. Only if there is no Nero ASPI driver will we default to the system ASPI driver, so your logic seems to be lacking in your theorys.
With that all said, we have not 'given' up either, but to date we have not been able to make any progress in resolving this issue through our software.
If you find a program that works for you consistantly, my recommendation is to go with it. :-)
Regards,
Craig
Nero Inc
USA
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lasttime
Newbie
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26. September 2005 @ 01:58 |
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Hi Craig,
Seeing as programs with their own built in ASPI layer seem to be able to handle external burners okay (freeware programs I might add, and contrary to your claim DVDDecrypter has been working for me when Nero won't for quite some time across several drives) it seems that the problem is with Nero's ASPI layer (and that of other companies, and correct me if I'm wrong but doesn't Roxio team up with Adaptec for theirs now?). If these little freeware programs can get around the issue, why can't Nero with it's vastly superior resources? After all this time it does not follow that Nero can't get its software working properly unless it has stopped trying. A lot of people pay for Nero software as part of the software bundle that comes with their drives only to get a product that will only work some of the time. This really is not good enough.
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ccampbell
Senior Member
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26. September 2005 @ 08:28 |
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Hi Lasttime,
The key word here is that 'DVDDecryptor works for me' which does not apply to everyone else. If you go back in this posting, you will see others who it has not worked for.
And there are other ASPI layer solutions besides Adaptec/Roxio, and they still exhibit this issue.
I'm not saying that your 'freeware' may have found a solution, but until I see a large number of users who also find this to be a reliable working solution, I can not credit that you have indeed found software that has been able to address this. I have of course added your information into our Bug Database so that our Engineers can do some testing to see if others have indeed found a solution. And if they have, we will be able to see how they did it and work that solution into our ASPI layer. So I'm not saying your wrong, I'm just saying its way too soon to say you are right. Not enough testing has been done, and not enough users have confirmed your solution.
And it's not always a software problem. If you've been in this business long enough, you must realize that it is sometimes the hardware. We suspect its the hardware, but we've not had enough colaberation with the Hardware MFG's to be able to confirm or deny this. We can only suspect and offer suggestions, but it requires the consumer to put pressure on both the software and hardware developers to get together and work it out. We have the software side, at least Nero, here that is willing and eager to work with the Hardware end to resolve this issue. But since we do not bundle our software with the Chassis makers, we have not power to push.
The OEMs have to help to bring the software and hardware players together, and yet in the OEMs testing they are not seeing this issue, which makes it even more difficult to address. They see it in Tech Support calls and Emails, but not in their own test labs. At least not those that I deal with directly.
If you have any suggestions or insigts, I'm all ears. :-)
I've been working on this issue for quite some time, and I will not stop till I've resolved it. But please do not say that I or Nero is just pushing this to the side or taking the stance that it's not our problem, as we do everything that is in our power to try and adress this and other issues. :-)
Regards,
Craig
Nero Inc
USA
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lasttime
Newbie
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26. September 2005 @ 09:06 |
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Hi Craig,
Well, your presence here does show concern about the problem on behalf of your company. In terms of suggestions, perhaps you can help us make a list of drives, cases, chipsets, and programs that work. I'm still contributing data to this list here in this forum. I may not have entered the right search terms (scsi command aborted), but it does not appear this problem is even acknowledged on the Nero website, which sort of irks me a bit.
For my part, the programs that work for burning DVDs with only Nero (and its ASPI layer) installed on a WinXP Home (fully patched) system are:
- DVDDecryptor
- SilentNight Micro
Nero burns CDs just great, but not DVDs of any sort.
Regarding hardware: the drives I've used are the Pioneer 107D and 109 using (currently) a Welland USB 2 external enclosure with an ALi chipset. My motherboard is a Gigabyte GA-7VA (with rear USB2 ports). I have access to another system with a Gigabyte GA-7VTXH+ and a USB2 add on card (Laser brand with a VIA chipset as the board only has USB 1.1 rear ports) so I will test that out with the Nero, DVDDecrypter, and SilentNight Micro software for the Pioneer DVR109 drive at my earliest convenience and report back. I'll also continue testing different software applications that have the capacity to burn to an external drive (not all do).
In the mean time, could you try and give a dumbed down (for us not involved in programming) version of how Nero can work with CDs but not DVDs in these drives? That part always has me raising an eyebrow.
Cheers
This message has been edited since posting. Last time this message was edited on 26. September 2005 @ 09:11
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jrkn
Junior Member
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27. September 2005 @ 05:45 |
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yes, and it gets even scarier that i can burn dvd+r(w) without any problems but DVD-R gives me the scsi command aborted error, as i replied a few times before.
i've got a retail external burner, BTC 1108UI and a usb2 card with an ali chip.
do you have an explanation why i can burn +r but cannot burn -r?
regards,
jrkn
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LucyLew
Newbie
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28. September 2005 @ 04:51 |
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Hello guys,
been reading your threads for quite some days now coz i'm having almost the same problem...ehh....i think, at least. got a brand new Sony DRX-720UL drive (no enclosure whatsover). drive got it's own power supply, and i've connected it on USB 2.0. the first few DVD-R's I burnt were complete success.then came doom!!!! now,whatever software I use,the process just freezes at some point(around 20%) and the speed of the drive drops down to zero!!!! do ya think the prob is power???? that would be weird though,as thuis drive is meant to be external! it can't be on IDE.
I will be testing it on firewire...just have to buy a card first.
cheers everybody
Lucifer
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lasttime
Newbie
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28. September 2005 @ 07:15 |
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I haven't even thought to try +R discs! I'll correct that omission as soon as is convenient (I wish I'd seen this earlier as I was purchasing more DVD-Rs today!)
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jrkn
Junior Member
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28. September 2005 @ 07:49 |
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well, i mentioned it a few times earlier, like half this thread or so;) you should try this to see if it works, but then i think it's an even stranger problem...
and LucyLew, my burner, the BTC one, is also a retail external burner, so it should work, but it just does not.
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LucyLew
Newbie
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28. September 2005 @ 22:08 |
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hey guys,
i'm in IT kind of business,and according to me,the problem is at the IDE-USB stuff. Seems that the drive/enclosure "loses" the connection with the Motherboard for about a fraction of a second. and that's where the trouble begins. The computer cannot find the place where it left the burning session. did you guys check which chipset your PCs are using?? maybe that could be a clue to something intersting. just post your chipsets.
will find a way out.
Lucifer
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LucyLew
Newbie
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29. September 2005 @ 02:43 |
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need some more info to track down the problem:
when u receive the scsi error,or when your burner just blocks, have u ever checked the status of your DVD-R drive in my computer? coz mine always shows as a CD-Drive. That's because the DVD-R format is just like a CD-R,only with higher capacity. Maybe the drive then recognizes it as a CD-R and not a DVD-R (due to the small connection loss I told about earlier).
Lucifer
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mattcupps
Suspended due to non-functional email address
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29. September 2005 @ 05:51 |
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I've had the "SCSI command aborted" error for about a year using Nero, a Pioneer 108, and this enclosure: http://www.newegg.com/Product/Product.asp?Item=N82E16817145360
It is a Prolific USB/IEEE1394 chipset. My computer is an IBM T41 Thinkpad.
I got the error primarily using the USB connection with DVD-R's, but could sporadically burn +R's over USB. The Firewire side of the connection seemed to burn without trouble, but the green light on the front of the burner indicated it was using the burnproof feature because the drive wasn't getting data quickly enough at 12x and 16x.
I just bought and tested only 2 -R's using the 108 in this new enclosure: http://www.geeks.com/details.asp?invtid=PM-525US&cpc=SCH&srm=0
I finally know what a real burn should feel like, it worked with error on 2 discs last night, a data -R with Nero and a video -R using DVDShrink both on the USB connection. I need to test by burning more discs, but the other enclosure never worked this smoothly using USB. The chipset on the new enclosure is Initio USB/IEEE1394. I haven't used the firewire side yet, as the USB is more convenient for me since I have to use a firewire cardbus adapter on my laptop.
The new enclosure seems to have solved the "SCSI command aborted" mystery for me, but more testing is needed to confirm.
This message has been edited since posting. Last time this message was edited on 29. September 2005 @ 06:02
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lasttime
Newbie
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29. September 2005 @ 11:31 |
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Hi Lucylew,
The theory about the chipset does not explain why other programs are able to successfully burn DVDs to the same drive under the exact same conditions. To answer your question: my drive is seen properly by my computer and the programs trying to access it (whether or not they are able to burn to DVD).
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ccampbell
Senior Member
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29. September 2005 @ 16:05 |
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Hi Lasttime,
Sorry for the late response, but I was on the road again and did not have access to the internet, or the time. :-)
In essence, the drive is disconnecting or simply not responding to any commands being issued to it.
We tried to resolve this in our MMC.DLL by ignoring the first view times we received the 'SCSI command aborted' error and simply reissuing the command a number of times in the hopes it reconnects and begins accepting commands again. Not a clean solution, but one that did work for a few users.
But once a write process begins, there are only so many commands the Recorder will accept, and there is absolutely nothing we can do in the way of issuing commands to resolve a communication problem between the system and the Recorder. We can provide bus traces that show what's going on, and provide this to the Hardware MFGs, but that is about all we can do.
And as I mentioned before, if our Nero ASPI driver were at fault, then it would only occur with Nero and not other programs. Plus, deleting or removing the Nero ASPI will cause our program to default to the system ASPI.
Some have found our MMC.DLL file to resolve the issue; some have found providing extra power to the External Chassis to resolve the issue; others have found a different chipset in the BridgeBoard of the External drive to resolve the issue; some have found updating the USB Controller drivers to resolve the issue; some have found disabiling 'DVD High Compatibility mode' to resolve their issue; Some only have trouble with DVD-R media and and only occasional trouble with DVD+R media and some never work with either.
And the list of individual solutions go on.
We at Nero suspect this is a hardware issue, simply because all the symptoms seem to point to that, and because we have not found anything in our software that could cause this. And when you have three different Recording sofwtare Developers, all with different source code, having the same issues, it tends to be an issue not releated to software.
But we can not say with 100% surity that it's software, but we think we are 80% sure it is. :-)
Regards,
Craig
Nero Inc
USA
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AfterDawn Addict
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29. September 2005 @ 17:09 |
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I have to chime in on this, I been using a (has its own power supply) a external hp -200 dvd burner 2.4x drive ever since 321-studios came out with DVD copy 1.0 in 10-02.using a adaptec usb 2.0 fireware card..and using nero and roxio 6
Note it works on XP or 2000 with out a problem..
To day I am using win-2000 (my main system),XP and 98se on more then 5-computers and a liteon 1673 external on each. (it has it own power supply} and using a new adapetec usb/firewire Card, instead of taking the power off the mother board it has a plug for a 12 volt line direct off the power supply. (like the power plug that?s used on hd?s??.. mother?s I use are gigabyte Also each computer has a hp-420 8x burner internal installed.
And a liteon 166s dvdrom..
I am testing and using nero7 and nnd using roxio 6.and I am only using the aspi that the programs install. I can burn with 8x 12x speed without the buffer oscillating..using the 1673 external burners I use dvdclone2 with anydvd, DVDDecryptor,nero or roxio 6. and all dvdxcopy products and many more burning software...no problems?
My burns are at a max as the disk speed indicates 2x,4x,8x or 12x..and using only plus disks.
When nero 7 come out I think it will solve some of your problems.also I would look into the Adaptec usb2/firewire Card..with the 12 volt plug .
NOTE WHAT WORKS FOR ME MIGHT NOT WORK FOR YOU.
This message has been edited since posting. Last time this message was edited on 29. September 2005 @ 17:34
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LucyLew
Newbie
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29. September 2005 @ 21:00 |
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Tried the same burner on another PC, with a VIA usb chipset. it works perfect with any type of DVD. tried it on still another PC with an Intel 82801DB usb driver: fails!!! some usb (on the MBs)are known to have problems switching between different power states (D1,D2,D3...). That's what I noticed on my side.
Lucifer
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Bonzai543
Newbie
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3. October 2005 @ 07:47 |
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I purchased an external enclosure a couple of months ago to burn DVDs on my laptop (WinBook J4 G732) using Memorex -R. Being a newbie, I had no idea these were not very good discs, because I had already burned 50+ of these DVDs internally in my desktop with no coasters. Naturally, it completely failed multiple times with, you guessed it, the "SCSI command aborted" error. Oh, well, I put it back in the desktop until I stumbled across this wonderful forum and thread. After reading about the success many had with the firewire port, I decided to try the firewire.
Note: During this 3-month lapse, I did a fresh install of Windows XP Media Center.
First thing I did to test the firewire was play a DVD I made on the desktop PC and the dang thing froze playing after about 5 minutes. I then decided to try the USB and it played fine. I did a test burn using Nero 7 with Fuji +RW and it worked fine. So I burned a couple of Fuji +R - no problem. I also burned one with DVD Decrypter with no problem. I'm going to try the Memorex -R again tonight to see if it was a media thing. I'm kind of curious if it is the fresh XP install, different media, or Nero 7.
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AfterDawn Addict
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3. October 2005 @ 08:19 |
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LucyLew
i for got to post this,i am using,intel(r)82801ba bus master ide controler,and the adaptec usb2/firewire card with the 12 volt line did make a big difference in the burn speed of the external usb 1673 burner...
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jfarner
Newbie
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3. October 2005 @ 11:56 |
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I have followed this thread a year now and tried everything, but I can't get my external DVD-RW to burn with USB 2.0
My temporary solution is to use a usb 1.0 hub between my ext burner and my laptop when I burn dvd-s. When reading cd-s or dvd-s I connect the burner normally to the usb 2.0 and it works fine.
If you don't burn dvd-s that much this is a solution that works ok.
Edvard
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